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Assistant Community Manager - Waters at Sunrise Apartments

Company Description

About Atlantic Housing Foundation:
Atlantic Housing Foundation (AHF), Inc. is a 501(c)3 not-for-profit affordable housing provider. Founded in 1999, we currently own and operate over 10,000 units of multifamily properties in 6 states and 37 cities. In addition to HUD HAP and LIHTC properties, Atlantic Housing owns and operates affordable housing, mixed-income multifamily assets, student housing and senior housing.

The mission of Atlantic Housing Foundation, Inc. is to promote and preserve quality affordable housing and related services for low and moderate income families, helping residents improve their lives. We will do this in a manner that will foster the continuous improvement of our people and our company. We strive to be a top performing, thoroughly professional and genuinely caring organization in all that we do. As an organization, we aspire to and believe in - Making a difference.

Why Should You Apply?

  • You believe in the AHF mission and core values
  • You are the best at what you do
  • You meet the qualifications below

Competitive Salary starting at $20/hr!

Benefits Offered:

  • Paid every two weeks
  • Educational Reimbursement
  • Opportunities for upward mobility
  • 12 Paid Company Holidays
  • 16 hours of Learning Time Off annually
  • 32 hours of Volunteer Time Off annually
  • Competitive Paid Time Off accrual
  • This role is eligible for overtime
  • Rent discount if living on-site
  • Multiple health care insurance plans that cover medical, dental, prescription, vision, employer HSA contributions, and supplemental health insurance
  • Competitive 401(k) Program with employer matching contributions

Job Description

About the Assistant Community Manager role:

The Assistant Community Manager assists the Community Manager in effectively managing the assigned property. In the Community Manager's absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner. In addition, the Assistant Community Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits of all other monies. The Assistant Community Manager also conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

  • Promptly updates all rents, deposits, and any other monies received from residents and all other sources. Verifies that all monies received correspond with lease.
  • Issues appropriate notice when necessary (e.g., late payments, eviction notices, returned check memos).
  • Maintains positive resident relations attitude.
  • Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff.
  • Performs all aspects of Leasing Associate’s Job Description, including but not limited to, greeting prospective clients, shows community, and outside marketing, as needed.
  • Contacts each Notice-to Vacate and attempts to convert them to a renewal.
  • Maintains awareness of local market conditions and trends. Contributes ideas to manager for marketing community and improving resident satisfaction.
  • Updates the on-site accounting system for all property activity, including but not limited to leases, notices, move-ins, move-outs, traffic, and demographics.
  • Proofreads all lease paperwork and processes move-ins and move-outs.
  • Processes all security deposit move-out reports.
  • Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed.

This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other company officials.

Qualifications

Education and Experience:

  • 2 years of LIHTC, HUD and Section 8 experience (required)
  • 1-year experience in property management (required)
  • 1-year experience with Yardi or Yardi Voyager (preferred)
  • High School diploma or equivalent (preferred)
  • Computer Skills: Microsoft Office Suite (Word, Excel, PowerPoint), Email (Gmail)
  • Must be able to work in a fast-paced and customer service-oriented environment.
  • Performs duties under pressure and meets deadlines in a timely manner.
  • Works as part of a team and completes assignments independently.
  • Takes instructions from supervisors.
  • Exercises problem-solving skills.
  • Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. Must learn and comply with all company safety rules.

Additional Information

All your information will be kept confidential according to EEO guidelines. #indaj

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CEO of Atlantic Housing Foundation
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Michael Nguyen
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Average salary estimate

$41600 / YEARLY (est.)
min
max
$41600K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Community Manager - Waters at Sunrise Apartments, Atlantic Housing Foundation

If you're looking for a dynamic role where you can truly make a difference, consider joining Atlantic Housing Foundation as an Assistant Community Manager at Waters Apartments in Round Rock, TX. In this key position, you'll support our Community Manager in managing this vibrant property while ensuring an inclusive and welcoming atmosphere for our residents. Your day-to-day tasks will include managing financial records, updating rent payments, conducting property inspections, and maintaining strong relations with our residents. We value your input, so you’ll also have the opportunity to suggest improvements to enhance resident satisfaction and market our community effectively. Here at AHF, we’re not just about numbers; our mission is to provide quality affordable housing and support understanding for families and individuals in our community. We're dedicated to your growth and offer competitive pay starting at $20/hour alongside benefits like educational reimbursements, paid time off, and even volunteer time off. By joining us, you're not just taking on a role; you're becoming an integral part of a mission-driven organization that strives to uplift the community. If you’re ready to take your career to the next level and believe you fit our core values, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Assistant Community Manager - Waters at Sunrise Apartments Role at Atlantic Housing Foundation
What are the primary responsibilities of an Assistant Community Manager at Waters Apartments?

As an Assistant Community Manager at Waters Apartments, your primary responsibilities will include supporting the Community Manager in day-to-day operations, maintaining accurate financial records, managing resident inquiries, and ensuring compliance with housing laws. You’ll also be involved in property inspections, lease processing, and fostering positive resident relations, making you a vital part of our community’s well-being.

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What qualifications do I need to apply for the Assistant Community Manager position at Waters Apartments?

To be considered for the Assistant Community Manager role at Waters Apartments, candidates must have at least 2 years of experience with LIHTC, HUD, or Section 8 programs, along with 1 year in property management. Familiarity with Yardi or Yardi Voyager is preferred, and a high school diploma or equivalent is also recommended. Strong computer skills and a commitment to customer service will help you thrive in this position.

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What benefits can I expect as an Assistant Community Manager at Waters Apartments?

As an Assistant Community Manager at Waters Apartments, you'll enjoy a competitive salary starting at $20/hour, paid bi-weekly, educational reimbursements, and opportunities for career advancement. Additionally, we offer 12 paid company holidays, generous paid time off, and various healthcare plan options, ensuring that you have a strong support system both personally and professionally.

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How does the Assistant Community Manager role contribute to the community at Waters Apartments?

In the role of Assistant Community Manager at Waters Apartments, you'll play an essential part in creating a positive living environment for our residents. By addressing their needs, building relationships, and actively participating in community initiatives, you help foster a sense of belonging and improve the overall quality of life for everyone at the property.

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What personal qualities are ideal for an Assistant Community Manager at Waters Apartments?

The ideal Assistant Community Manager at Waters Apartments should be detail-oriented, possess strong communication skills, and demonstrate a commitment to exceptional customer service. Patience, problem-solving abilities, and a friendly demeanor are also crucial, as you'll be interacting with residents regularly and ensuring their satisfaction while maintaining efficient operations.

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Common Interview Questions for Assistant Community Manager - Waters at Sunrise Apartments
Can you describe your experience with LIHTC, HUD, and Section 8 programs?

When answering this question, highlight specific examples from your past roles that demonstrate your familiarity and operational experience with LIHTC, HUD, and Section 8 programs. Discuss how your understanding of these programs can contribute to the effective management of Waters Apartments and ensure compliance with regulations.

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How do you maintain positive relationships with residents?

To maintain positive relationships with residents, focus on being approachable, attentive, and responsive to their needs. Provide examples of how you have successfully resolved conflicts or created enjoyable community events in your previous roles. Emphasize communication as a key component of building trust and rapport.

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What strategies do you use to manage your time effectively?

In your response, mention specific tools or techniques you use to prioritize tasks, such as creating daily to-do lists or utilizing software for scheduling. Provide examples from prior experiences where you managed competing responsibilities successfully, demonstrating your organizational abilities.

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How do you approach handling resident complaints?

When discussing how to handle resident complaints, emphasize your active listening skills and your commitment to finding solutions. Share an example of a past situation where you proactively resolved a resident's issue, underscoring your dedication to fostering a positive community atmosphere.

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What performance metrics do you consider important in property management?

Discuss metrics such as occupancy rates, resident satisfaction scores, and timely rent collection as key indicators of property performance. Share how you have used these metrics in the past to inform your decisions and improve property management practices.

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How would you manage a high-pressure situation effectively?

Describe an instance where you encountered a high-pressure situation and detail the steps you took to manage it. Focus on your problem-solving abilities and how staying organized and calm under pressure can lead to positive outcomes for residents and staff.

Join Rise to see the full answer
What experience do you have with property management software?

Outline your familiarity with property management software, particularly Yardi or similar systems. Discuss how you used these tools in previous roles to streamline processes and keep accurate records, showcasing your technical abilities as they relate to the Assistant Community Manager position at Waters Apartments.

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How do you keep yourself and your team motivated?

Motivation is key in property management. Talk about techniques such as setting clear goals, celebrating achievements, and promoting a team-oriented environment. Provide examples of how you've successfully inspired co-workers in past roles to enhance team dynamics and productivity.

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What do you know about Atlantic Housing Foundation and its mission?

Researching Atlantic Housing Foundation’s mission ahead of the interview is crucial. Speak about their commitment to providing affordable housing and enriching lives, and tie this understanding into your alignment with their values and your enthusiasm for the Assistant Community Manager role at Waters Apartments.

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How would you conduct a property inspection and what would you look for?

In your answer, outline the key elements of a property inspection, including cleanliness, maintenance needs, and resident satisfaction. Emphasize the importance of detail and proactive communication with residents about any issues found during your inspections to ensure the property remains in excellent condition.

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The mission of Atlantic Housing Foundation, Inc. is to promote and preserve quality affordable housing and related services for low and moderate income families, helping residents improve their lives. We will do this in a manner that will foster t...

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Full-time, on-site
DATE POSTED
March 28, 2025

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