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Head of Market Access, Operations

Job Description

Vertex is hiring a Sr. Leader to join our Managed Markets team. Reporting to the Vice President, you will lead the tactical, compliant, and strategic oversight of the multi-function, Managed Markets Operations team. The team is comprised of several complimentary functions: Government Pricing and Transparency Reporting, Contract Operations, and Forecasting Analytics.

You will collaborate closely with the Managed Markets Specialty Pharmacy, Distribution and Payer Account field teams, Accounting, Compliance, Finance, Global Information Systems, Government Affairs and Public Policy, Legal, Treasury and Regulatory.

Accountable for representing the VP on internal teams, the ideal candidate will be highly attentive to detail, strategic and will possess:

  • Expertise in government price calculations, programs and contracts
  • Understanding of current and pending state transparency regulations
  • Significant contracting expertise as demonstrated by the ability to draft terms and assess and clearly articulate potential business, Government Pricing, GTN and compliance impacts
  • Experience evaluating bona fide service fees and fair market value
  • Analytic mindset, skill and modeling capabilities
  • Strong vendor management experience
  • Executive presence demonstrated by clear and concise communication and the ability to lead and influence cross functional teams

Key Responsibilities

Government Pricing & Transparency Reporting: Serve as SME expert in the areas of FSS and CMS statutory price calculations (NFAMP, IFF, AMP, ASP, BP, CPPD), State Price and Transparency Reporting, 340B pricing and program, Coverage Gap Discount Program, and Tricare. Assess and communicate GP impact on the GTN of commercial and pipeline assets.  Review and approve all GP calculations. Ensure compliant and accurate documentation (methodologies, reasonable assumptions, memos to file, submittals to states and government agencies). As the Business Owner of Revitas, perform price and policy set-ups and oversee the business role in system upgrades and maintenance.

Contract Operations: Serve as SME on terms related to market access, data, payment terms, FMV and BFSF assessment during contract development. Support negotiations and ensure operational viability. Proactively raise business risks related to proposed contract terms. Act as business lead to Legal during drafting and redline phases of contracting. Conduct pre and post contract ROI analyses. Ensure timely FMV assessments. Review and approve US and Canadian payments. Strategize approach to and execution of disputes. Work with team to be at the forefront of the industry with regards to claims analyses, duplicate discount identification and system capabilities. Be a trusted and respected partner of states, pharmacies, distributors and payers. Oversee integrity of chargeback processes and membership management. Measure and scorecard against contracted services and reflect results in earned payment.

Identify and seek to resolve any contracted services gaps or quality issues.

Forecasting Analytics:  Oversee forecast methodology and outputs of payer mix, gross-to-net and inventory to inform monthly forecast, long range plan, and budget processes. Serve as SME on these areas at meetings with executive leadership.  Ensure accuracy of reporting, analytics and insights for the business that inform forecasting, pricing and contracting decisions and general business planning.

General: Ensure GP/Contracting SOX controls are met and supported by required documentation. Hold team accountable to compliance trainings and Vertex Code of Conduct. Be apprised of current and pending policy landscape and proactively raise potential impact to business. Own team budget and approve invoices and payments. Motivate and support team members to meet business objectives and development goals. Identify and build new, business critical capabilities across people, processes, technologies and systems.

Minimum Qualifications

  • Bachelor’s degree required
  • A minimum of 7 years professional experience in pharma/biotech industry/consulting environment
  • Expertise in the area of government contracting and  price calculations
  • Understanding of state transparency regulation
  • Experience reading and writing contracts and general contract practices (payer, pharmacy, distributor experience preferred), and evaluating business impact of potential terms
  • Experience with forecasting and modeling
  • Strong communication and presentation skills
  • Experience leading people/teams
  • Understanding of commercial and government payers
  • Familiarity with specialty products
  • Ability to implement creative solutions to complex problems
  • Dedication to cross-functional partnership and building/maintaining positive relationships across teams

Preferred Qualifications:

  • Master’s degree or relevant advanced degree preferred
  • Experience working with Revitas or Model N
  • Previous experience supporting SOX requirements and audits
  • Familiarity with chargebacks processes and membership management

Pay Range:

$252,000 - $378,000

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.  From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1.    Hybrid: work remotely up to two days per week; or select
2.    On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time. 
 

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

Average salary estimate

$315000 / YEARLY (est.)
min
max
$252000K
$378000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Head of Market Access, Operations, vrtx

At Vertex, we're on the lookout for a Head of Market Access, Operations to lead our Managed Markets team right in the vibrant heart of Boston. In this pivotal role, you'll report directly to the Vice President, overseeing the dynamic, multi-functional Managed Markets Operations team. This team handles a variety of essential functions including Government Pricing and Transparency Reporting, Contract Operations, and Forecasting Analytics. If you have a knack for collaboration, you'll work alongside teams in Specialty Pharmacy, Distribution, Payer Account Management, Finance, Compliance, and more! We need someone who’s not just detail-oriented but also strategic, with a robust understanding of government price calculations, state regulations, and contracting. Your expertise will shape how we navigate complex pricing and compliance landscapes, while still fostering strong partnerships with pharmacies, distributors, and payers. As a leader, you’ll also be responsible for guiding your team through the intricacies of budgeting, compliance standards, and maintaining the highest quality in our services. The ideal candidate will have at least 7 years of experience in the pharma or biotech industry, possess strong communication skills, and most importantly, be ready to step into an influential role where you can make a real difference. At Vertex, we pride ourselves in supporting our employees' career journeys with competitive rewards, benefits, and a flexible working environment. If you’re passionate about making an impact and leading a talented team, this is the opportunity for you!

Frequently Asked Questions (FAQs) for Head of Market Access, Operations Role at vrtx
What are the responsibilities of the Head of Market Access, Operations at Vertex?

As the Head of Market Access, Operations at Vertex, you'll be responsible for overseeing the Managed Markets team, ensuring compliance and strategic execution in areas such as Government Pricing, Contract Operations, and Forecasting Analytics. Your role will involve collaborating with various internal teams to assess pricing impacts, manage vendor relationships, and lead your team in achieving business objectives.

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What qualifications are needed for the Head of Market Access, Operations role at Vertex?

To qualify for the Head of Market Access, Operations position at Vertex, candidates need a Bachelor's degree and at least 7 years of professional experience in the pharma or biotech industry. Expertise in government contracting, price calculations, and state transparency regulations is essential, along with strong communication skills and experience leading cross-functional teams.

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How does Vertex support the Head of Market Access, Operations in their role?

At Vertex, the Head of Market Access, Operations is supported through a robust organizational structure, allowing for collaboration across various departments, such as Finance and Compliance. The role includes access to tools and resources necessary for effective reporting and analysis, along with opportunities for professional development and a competitive compensation package that includes benefits and flexible work arrangements.

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What kind of experience is valuable for a Head of Market Access, Operations position?

Valuable experience for a Head of Market Access, Operations role at Vertex includes a thorough understanding of market access strategies, government pricing regulations, and experience in drafting and negotiating contracts. Familiarity with forecasting analytics and vendor management are also key components that enable success in this strategic position.

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What is the pay range for the Head of Market Access, Operations position at Vertex?

The pay range for the Head of Market Access, Operations at Vertex is between $252,000 to $378,000, based on experience and qualifications. This role also includes eligibility for annual bonuses and equity awards, along with an array of benefits designed to support employees' health, wellbeing, and career growth.

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Common Interview Questions for Head of Market Access, Operations
Can you describe your experience with government pricing and how it relates to the Head of Market Access, Operations role?

Discuss specific instances where you've calculated government prices or interpreted regulations, showcasing your understanding of compliance and the strategic impact of pricing decisions.

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How do you prioritize tasks when managing multiple function teams as a Head of Market Access, Operations?

Explain your approach to task management, possibly using examples of how you've delegated responsibilities and ensured that critical projects meet deadlines while maintaining quality.

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What strategies do you use to communicate complex information to cross-functional teams?

Share techniques you employ to simplify complex data for various stakeholders, ensuring clarity and promoting understanding across teams that may not have a technical background.

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Can you provide an example of a successful contract negotiation you led?

Describe a specific situation where you successfully negotiated contract terms, detailing the process, the outcome, and what you learned from the experience.

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What tools or methods do you utilize for market forecasting?

Discuss the software or analytical methods you’ve used in previous roles for forecasting, emphasizing how these have informed decision-making and business strategies.

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How do you handle compliance challenges related to government pricing?

Provide an example of a compliance issue you faced and how you resolved it, highlighting the importance of diligence in regulatory adherence within your work.

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What is your approach to building relationships with stakeholders and vendors?

Emphasize your focus on trust and communication, providing examples of how you’ve established strong relationships that benefited contract management and negotiations.

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Describe a situation where you led a team through a significant change or challenge.

Reflect on past experiences where your leadership was critical during transitions, demonstrating how you supported team members and ensured successful implementation of changes.

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What key performance indicators (KPIs) do you focus on in your role?

Discuss the KPIs you consider vital for success in market access and operations, explaining how you measure performance against these indicators to drive team results.

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How do you stay informed of industry trends and regulatory changes impacting market access?

Highlight your methods for staying current, such as attending industry conferences, reading relevant publications, and networking, stressing the importance of being proactive in understanding the market landscape.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 29, 2025

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