Director Field Operations

About You 

You want to work for a fast-paced company that thinks big and dreams huge. You are driven, view work as more than just a job, and are never satisfied with a project left half-done. You have a strong sense of personal ownership and responsibility for completion of objectives on time. You want to figure out why things tick which makes you tick but very little ticks you off. You want to think outside of the box and continually challenge your own limits, as well as those around you. You have a mad scientist mentality where you want to be part of the robots building robots revolution. 

About Attabotics 

Attabotics is the world’s first 3D robotics supply chain system for modern commerce. Inspired by the framework of ant colonies, Attabotics replaces the rows and aisles of traditional fulfillment centers with a patented storage structure and robotics shuttles that utilize both horizontal and vertical space, reducing a company’s warehouse needs by 85%. By empowering retailers to place fulfillment centers near high-density urban areas, Attabotics helps create jobs and decrease carbon emissions by closing the last-mile delivery gap. Attabotics is a TIME Magazine Most Innovative Company special mention, CNBC Disruptor, and one of Fast Company’s world’s 50 most innovative companies. Attabotics is based in Calgary, Alberta, Canada, with fulfillment centers across the United States and Canada. 

The Role

We are seeking a Director of Field Operations responsible for driving operational excellence, quality, performance improvement and standardization across a remote, geographically dispersed field service organization.

They will lead the teams with a focus on continuous process improvement, problem solving and change management to ensure a collaborative approach and efficient service operations. This leader will seamlessly balance these responsibilities as well as adeptly move when necessary, from strategic thinking to practical application while "rolling up the sleeves" to get things done. Our Director will collaborate with the field leadership team and business leaders to create strategic priorities focused on the delivery of critical operating priorities while maintaining our positive culture and values. This position will lead a team of three people leaders, located in Canada and the US. 

*Travel is expected to visit key clients and field markets when appropriate.  

• Bachelor's degree in business management, operations or equivalent
• Minimum 10-15 years of related professional experience managing geographically dispersed teams and remote employees with increasing responsibility 

• Ability to travel up to 75% as needed, routine travel expected to be 25%-30% 
• Demonstrated ability to drive significant, positive impact across a large-scale operating company 
• Track record of leading high-performance teams and developing talent 
• Experience with a growth organization focused on culture and engagement 

• Support cross-functional business initiatives that improve organizational effectiveness, drive speed and efficiency as well as process improvement across the organization 
• Consistently represent the "Voice of the Field" during cross-functional corporate activities by leveraging insights and strong partnerships developed with Field Managers 
• Ability to lead others to implement strategies and processes that will accomplish business results 
• Be an agent of change by demonstrating enthusiasm and commitment to change 
• Drive consistency around best practices and daily operation across the country 
• Collaborate with senior management teams to develop action plans that will optimize efforts, create long-term growth and achieve the corporate strategy 
• Liaison between the field organization and the corporate office 
• Continuously manage the operations process and look for procedure improvements 
• Drive a vision for the evolution of operations, designing and implementing strategic objectives 
• Anticipate future needs so the business achieves the highest level of operational compliance, consistency, and accountability 
• Set the tone for compliance with policies and procedures for field organization 
• Represent a catalyst for change in the field by managing and executing new initiatives regularly in a positive, constructive manner to ensure rapid acceptance of new ways of doing business 
• Work strategically with IT to deliver innovative tools that enhance capabilities 
• Develop and implement reporting and training tools to maximize effectiveness 
• Lead the development and execution of operational plans to launch multiple pilots and to scale installed systems 
• Performs other duties/special projects as assigned 

If this description describes you perfectly and the work environment you know you can thrive in, send us your resume as well as describe to us what you’re passionate about and we may just reach out to you. 

Attabotics is committed to employing the best people to do the best job possible within our environment. We hire based on merit and are strongly committed to cultivating diversity as a source of excellence. Attabotics firmly believes that diverse perspectives drive innovation and business success. We embrace a wide range of differences, as they contribute to our uniqueness and strength.  

Successful candidates for this position will undergo a criminal record check, and must provide proof of legal eligibility to work in the country they applied to without sponsorship.

Attabotics promotes a corporate safety culture where employees’ health, safety & well being is number one and with the ultimate goal of establishing a zero incident work environment. 

For a current listing of all our postings, please visit:

https://jobs.lever.co/attabotics