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Senior Systems Engineer II

Overview

Axway, Inc. seeks Senior Systems Engineer II (Scottsdale, AZ)

 

Job Description: Perform technical operational activities including implementing software changes, resolving incidents, managing configurations, and administering tools for Axway’s Managed Cloud in Production and Non-Production platforms (built on AWS, Linux, and Azure). Monitor performance of cloud-based databases, diagnosing and troubleshooting issues, and making necessary changes to optimize system performance. Ensure cloud-based database infrastructure meets security and compliance requirements. Work with peers across R&D, Cloud Engineering and other Operations teams on joint initiatives. Work with Customer and other Axway teams on technical Architecture/ implementation/ escalations/ Improvements. Understand alerts generated by Prometheus monitoring tool, Azure Sentinel, AWS Cloudwatch and Icinga, and work on its resolution. Facilitate setup of centralized Axway application log forwarding over to customer SIEM. Perform Capacity Planning on customer environment on Managed Cloud and provide recommendations for improving availability and cost optimization. Manage lifecycle of all requests and incidents that arise, driving for root cause of problems to prevent incidents from recurring. Participate in support and implementation activities as required. 

 

Position allows for partial remote work. Must live within reasonable commuting distance. Reports to company office in Scottsdale, AZ.

 

Job Requirements: Requires Bachelor’s degree in Applied Computer Science, Computer Engineering, Information Systems, or related field and 3 years of related experience, which must include some experience in each of the following skills: Deploy Infrastructure using AWS Cloud Services using EC2, VPC, Route53, AWS Backup, S3, IAM, Certificate Management, AWS RDS and Azure SQL Database, and similar services on Azure; Oracle DB Administration, with either Golden Gate or data guard, and its maintenance; AWS Aurora DB Administration; Capacity planning and analysis for Databases in Cloud; Kubernetes for Container Orchestration and management; GitOps for managing Cloud Infrastructure; and Infrastructure and log management, Monitoring and Alerting using Logstash, Splunk, Icinga2, Prometheus, and Grafana. 

 

EOE.

 

To apply, email resume to Candace Kappelman, ckappelman@axway.com referencing Req. # 310.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Systems Engineer II, Axway Software SA

Are you ready to take your career to new heights? Axway, Inc. is on the lookout for a talented Senior Systems Engineer II to join our team in beautiful Scottsdale, AZ! This is an exciting opportunity to contribute to our dynamic Managed Cloud operations, where you'll be hands-on with implementing software changes, resolving incidents, and managing configurations. You'll get to work with cutting-edge technologies in a cloud environment utilizing AWS and Azure while ensuring that our systems operate at peak performance. You’ll be monitoring cloud-based databases, diagnosing issues, and optimizing system performance to meet stringent security and compliance standards. Collaboration is key at Axway, and you will work closely with your peers across R&D and Cloud Engineering on joint initiatives, as well as connect with customers to enhance technical architecture and implementation strategies. This position not only offers meaningful work but also allows for partial remote work, fostering a great work-life balance. So, if you have a passion for cloud technologies and a knack for problem-solving, we’d love to see what you bring to the table. Join us at Axway, and be part of a team that thrives on innovation and continuous improvement!

Frequently Asked Questions (FAQs) for Senior Systems Engineer II Role at Axway Software SA
What are the key responsibilities of a Senior Systems Engineer II at Axway?

As a Senior Systems Engineer II at Axway, your primary responsibilities include implementing software changes, managing configurations and tools for our Managed Cloud platform, and resolving incidents. You will monitor performance metrics of cloud-based databases, troubleshoot issues, and ensure that our infrastructure meets security and compliance requirements. In addition, you'll collaborate with various teams across R&D and Cloud Engineering while also interacting with customers to improve technical architecture and implementation strategies.

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What qualifications are required for the Senior Systems Engineer II position at Axway?

To qualify for the Senior Systems Engineer II role at Axway, candidates must hold a Bachelor's degree in Applied Computer Science, Computer Engineering, Information Systems, or a related field, along with 3 years of relevant experience. This experience should include deploying infrastructure using AWS Cloud Services, Oracle DB Administration, AWS Aurora DB Administration, Kubernetes, and managing monitoring and alerting systems using tools like Prometheus and Splunk.

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What cloud technologies will I work with as a Senior Systems Engineer II at Axway?

In the role of Senior Systems Engineer II at Axway, you will work extensively with AWS cloud services such as EC2, VPC, and Route53, as well as Azure Cloud services. Familiarity with Oracle DB, AWS Aurora, and Kubernetes for container orchestration will be beneficial. You will also utilize Prometheus, Icinga, and Grafana for monitoring and alerting, helping to optimize the cloud environment effectively.

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Is remote work an option for Senior Systems Engineer II at Axway?

Yes, Axway offers partial remote work for the Senior Systems Engineer II position. However, candidates must reside within reasonable commuting distance to our Scottsdale, AZ office, allowing for collaboration and in-person teamwork as needed while also maintaining a balanced work-life dynamic.

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What skills will help me succeed as a Senior Systems Engineer II at Axway?

To thrive in the Senior Systems Engineer II role at Axway, strong problem-solving abilities, proficiency in cloud technologies, and experience with database administration and monitoring tools are crucial. Additionally, skills in capacity planning, configuration management, and collaborating with various teams will significantly enhance your contribution to our operations.

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Common Interview Questions for Senior Systems Engineer II
Can you describe your experience with AWS and Azure Cloud services?

Discuss specific projects where you successfully deployed AWS and Azure services, your familiarity with their components like EC2, S3, and Azure SQL, and how you managed resources. Highlight any challenges you faced and how you resolved them.

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What strategies do you use for performance monitoring and optimization in cloud environments?

Explain your use of monitoring tools like Prometheus, Grafana, or Icinga. Discuss how you interpret alerts and performance metrics, and detail any instances where you successfully optimized the performance of a database.

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What is your approach to incident management?

Share your methodology for managing incidents, including your issue identification process, communication with teams during incidents, and how you document and analyze incidents to prevent recurrence.

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How do you handle configuration management and version control?

Describe your experience with tools such as GitOps for managing cloud infrastructure. Highlight how you ensure proper version control and the benefits it brings to system stability.

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Can you give an example of a difficult technical issue you resolved?

Provide a specific example of a technical challenge you encountered, including the steps you took to diagnose the problem, your analysis process, and the resolution. Emphasize learning outcomes from the experience.

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What experience do you have with database administration?

Detail your background with Oracle DB, AWS Aurora, or others, discussing your experience in maintaining databases, performance tuning, and ensuring security compliance.

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How do you stay updated with the latest cloud technologies?

Share any resources you utilize such as online courses, webinars, or industry conferences. Discuss your approach to continuous learning and adapting to new technology trends.

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What are your thoughts on capacity planning in cloud environments?

Explain your understanding of capacity planning and its importance in a cloud setting. Share any tools or methodologies you use to predict resource needs and ensure application availability.

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How do you approach collaboration with cross-functional teams?

Describe your experience working with various teams, highlighting effective communication strategies, conflict resolution methods, and how you foster teamwork to achieve common goals.

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What do you find most challenging about working with cloud platforms?

Discuss specific challenges such as scalability issues, security concerns, or technology integration. Share how you have approached these challenges and any successful strategies you've implemented to mitigate them.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 27, 2025

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