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Cash Management Representative I

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of  Cash Management Representative I  to join our  Global Payments and Treasury Services Operations team. This role is located in  Lake Mary, FL or Pittsburgh, PA, and will work a Hybrid schedule (3 days per week in-office required) .

In this role, you’ll make an impact in the following ways:

  • Works on special projects for the business
  • Leverages a strong understanding of the Cash Management processes and equipment
  • Communicates with corporate clients to discuss low to moderate risk pay or no pay decisions and performs adjustments 
  • Performs workflow execution, assists other staff, quality control activities, and other operator duties as assigned
  • Completes all reports as required accurately and on time
  • Works within a medium-sized team of Cash Management support staff 
  • May be responsible for specific supervisory review and approval actions
  • Responsible for the quality and completion of own work
  • Helps develop and contributes to the achievement of team objectives

To be successful in this role, we’re seeking the following:

  • High school/secondary school or the equivalent combination of education and experience is required 
    • Bachelors degree preferred
  • 7-10 years of total work experience preferred 
  • Experience in banking operations is preferred
  • Microsoft Office experience preferred
  • Excellent verbal and written communication
  • Excellent investigative and research capabilities, with an ability to present findings
  • Experience in financial services operations preferred

At BNY, our culture speaks for itself. Here’s a few of our awards:

  • America’s Most Innovative Companies, Fortune, 2024
  • World’s Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
  • “Most Just Companies”, Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Cash Management Representative I, BNY

At BNY, we believe that everyone has the potential to thrive, and as a Cash Management Representative I, you will be an essential part of our Global Payments and Treasury Services Operations team. Based in Lake Mary, FL, or Pittsburgh, PA, you will enjoy a hybrid work environment, ensuring a balance between collaboration and focused work. Your role is pivotal in supporting corporate clients by discussing payment decisions and making adjustments as needed. You'll be leveraging your knowledge of Cash Management processes to execute workflows, assist teammates, and maintain quality control standards. Reporting accurately and on time will be a priority, as will your contributions toward achieving team objectives. We’re looking for someone with a strong educational background, ideally with a bachelor's degree and preferably some experience in banking operations. Your proficiency in Microsoft Office and excellent verbal and written communication skills will set you apart. BNY is committed to fostering a diverse workplace, and we are proud to be recognized in various rankings, such as America's Most Innovative Companies. Join us and help make money work for everyone while flourishing in your career along the way!

Frequently Asked Questions (FAQs) for Cash Management Representative I Role at BNY
What are the responsibilities of a Cash Management Representative I at BNY?

As a Cash Management Representative I at BNY, your responsibilities will include working on special projects, discussing payment decisions with corporate clients, executing workflows, assisting other staff members, and ensuring the timely completion of reports. You’ll also engage in quality control activities and contribute to team objectives, all while operating within a supportive team environment.

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What qualifications do I need to apply for the Cash Management Representative I position at BNY?

To qualify for the Cash Management Representative I position at BNY, you are required to have a high school diploma or its equivalent, although a bachelor’s degree is preferred. Additionally, having 7-10 years of work experience and familiarity with banking operations will make you a strong candidate. Proficiency in Microsoft Office and excellent communication skills are also important.

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What skills are essential for success in the Cash Management Representative I role at BNY?

Success as a Cash Management Representative I at BNY hinges on excellent communication skills, investigative and research capabilities, and a solid understanding of Cash Management processes. Additionally, your ability to work collaboratively with a medium-sized team and contribute to achieving team objectives will also be crucial.

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Is there room for growth and development in the Cash Management Representative I position at BNY?

Absolutely! At BNY, we prioritize the growth and development of our employees. As a Cash Management Representative I, you'll have access to various resources and tools designed to help you develop your skills and advance in your career, reflecting our commitment to excellence and a culture that thrives on innovation.

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What is the work environment like for a Cash Management Representative I at BNY?

The work environment for a Cash Management Representative I at BNY is supportive and inclusive. You’ll work in a hybrid model, combining both in-office and remote work, allowing for flexibility while still fostering collaboration with your teammates in Lake Mary, FL, or Pittsburgh, PA.

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Common Interview Questions for Cash Management Representative I
Can you explain your experience with Cash Management processes?

When answering this question, highlight specific instances from your past roles where you handled cash management tasks. Discuss any software or tools you used, and emphasize your understanding of financial workflows and operations.

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How do you prioritize tasks when managing multiple responsibilities?

In your response, stress your organizational skills and give an example of a time when you successfully prioritized tasks. Mention any tools or tricks you utilize, like creating to-do lists or setting deadlines to manage your time effectively.

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Describe a challenging problem you faced in banking operations and how you handled it.

Share a specific problem and your step-by-step approach to resolving it. Show your analytical skills and your ability to work under pressure, while also highlighting any teamwork or communication skills utilized in solving the issue.

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What strategies do you use to communicate effectively with corporate clients?

In your response, emphasize your ability to listen and understand client needs, along with maintaining clarity in your communication. You could provide an example where effective communication led to a successful outcome, building trust with the client.

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How do you ensure accuracy and quality in your work?

Discuss your attention to detail and any systems you have in place for double-checking your work. You might want to mention methodologies you've used in the past to maintain accuracy, such as checklists or software tools.

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What motivates you to perform well in your role?

Talk about your intrinsic motivation, such as a passion for finance or helping clients. You could also mention external motivators like working in a supportive team environment or the desire for career advancement.

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How familiar are you with Microsoft Office, and how have you used it in past roles?

Describe your proficiency level with Microsoft Office, mentioning specific applications like Excel, Word, or PowerPoint. Provide examples of how you used these applications to enhance productivity in your previous positions.

Join Rise to see the full answer
Can you tell me about a time when you had to adapt to a significant change in the workplace?

Share a specific scenario where you had to adapt quickly, outlining the situation, your response, and the outcome. Emphasize your flexibility and positive attitude toward change.

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What do you know about BNY and its culture?

Conduct some research ahead of time about BNY's values and workplace culture. Talk about their commitment to diversity, innovation, and community impact, and relate that to your own values and aspirations.

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What do you expect from the Cash Management Representative I role at BNY?

Clarify your expectations, such as opportunities for learning, a supportive team environment, and the possibility to contribute to organizational success. Express your enthusiasm for making a meaningful impact as part of the team.

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BNY is a global financial services company that helps make money work for the world — managing it, moving it and keeping it safe. For 240 years we have partnered alongside our clients, putting our expertise and platforms to work to help them achie...

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Full-time, hybrid
DATE POSTED
April 8, 2025

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