Clinic Director - Brooklyn, NY

About the Role: 

Brightline is a premier national youth mental health provider and brings virtual and in-person care to families, when and where they need it. We are seeking an exceptional Clinic Director who will be our inaugural leader to build and lead our inaugural location in the greater New York City market.

Why You Are Excited About Us: 

You’re a clinician-operator who can think and operate empathetically, strategically, tactically, and analytically and know how to build a clinic and team from scratch, leveraging existing best practices and guidance from our centralized Support Services. 

• Ownership and accountability around our Big-4 

  • You have experience with being a General Manager or “Program CEO” and are passionate about owning, driving, and raising the bar on 1) clinical (e.g., standards of clinical practice, member outcomes, quality measures) 2) operational (e.g., P&L responsibility, utilization and capacity), 3) people (e.g., retention and employee satisfaction), and 4) growth (e.g., leads and conversion) results, especially in a brand new location and market, and are able to effectively develop day-to-day levers, report out, and proactively identify opportunities around key results

  • In the clinic’s early stages (3-6 months, to be determined), you will spend a proportion of your time client-facing, and the rest of your time in a leadership and management capacity

• Relationship-Building: 

  • Able to work cross-functionally to build and nourish relationships as a trusted and respected thought partner across external and internal stakeholders (including but not limited to executive leadership team, clinical and quality, finance, legal and compliance)

  • You have built teams from scratch or early beginnings and have demonstrated strong retention and employee satisfaction through leading with high accountability around results, being a mission-driven culture champion, and operating with a growth mindset

  • You enjoy being an influential part of the local community and partnering with our Marketing and Outreach team to build and nourish relationships with key stakeholders such as hospitals, pediatrician groups, payors, and legislators

• Process Excellence and Organization

  • You are able to adapt, develop, and/or finetune new or existing processes and be able to effectively communicate, train, and launch across every staff member at your clinic while ensuring fidelity and adherence 

  • You’re curious and not afraid to uncover opportunities and needs that would elevate member and staff experience and our Big-4

• Transforming building blocks into a finished product

  • You are not afraid to embrace “messiness” - this is a brand new location, market, and strategy for the organization - and want to put your fingerprints on its infant stages by being scrappy

  • You are passionate about going from zero to one: in partnership with our centralized Support resources, you’ll have the opportunity to set up the physical location, build your own team of clinicians and administrative staff, and grow the clinic to maturity 

Why We Are Excited About You:

• PhD or PsyD required; Master’s level clinician who’s independently licensed will be considered with strong background

• You have extensive and strong expertise in child and adolescent behavioral health interventions, including 

  • Expertise in evidence-based interventions including but not limited to cognitive behavioral therapy, exposure and response prevention, parent management training, dialectical behavior therapy, habit reversal training, and other empirically supported interventions. 

  • Expertise in providing and overseeing care for youth with a wide variety of presenting concerns, including but not limited to anxiety and obsessive compulsive disorder, behavior and impulse control disorders, body focused repetitive behavior

  • Extensive experience conducting diagnostic evaluations and psychological testing for common youth concerns, such as anxiety, depression, ADHD, behavioral issues, trauma, learning disorders, autism, and other similar presentations

  • Strong knowledge of current clinical research and a commitment to staying updated on the latest empirical advancements.

  • A clear understanding and deep commitment to ethical standards of care

• 5+ years of experience in leading and training teams and owning both clinical and operational/financial results of a clinic, program, service, or equivalent, ideally having served as an Executive Director, Clinic Director, Program Director, or equivalent

• 3+ years of having provided clinical supervision for associates level or post-doc clinicians 

• Previous experience with startup experiences and building teams and systems from the beginning strongly preferred

• Experience in a high-growth, multi-site healthcare environment strongly preferred

• Knowledge of local, state, and federal regulations related to the location of the clinic. 

• Strong analytical skills in making data-driven decisions and quickly understanding dashboards and other business intelligence tools

• Ability to influence cross-functionally and be an effective thought partner for peers and centralized support leaders

• Ability to build strong relationships with a range of external and internal stakeholders 

• Strong presentation skills with the ability to craft a compelling story and value proposition

• Passion for our mission to redefine behavioral health for children and their families

• Outstanding written and verbal communication to influence and inspire teammates

• You are located within a daily commutable distance to Brooklyn.

Total Rewards 

Insurance:

• Medical + Dental + Vision + Disability + Life Insurance 

Time off:

• 12 Paid Holidays + 3-4 Weeks of Vacation + Paid Sick Days + Parental Leave 

Stipends/Reimbursements:

• Professional Development Reimbursement

• Health and Wellness Stipend

• Home Office Reimbursement

Financial Wellness:

• 401k

In-Person Role:

• Position will require on-site presence to demonstrate hands-on leadership 

• Occasional weekend hours as our clinic will open on Saturdays

• Occasional travel outside NY as needed

Community:

• Community-focused culture

• New York Brightspot to connect with other local Brightline employees

• Company wellness events

Compensation Philosophy:

• At Brightline, we have built a total rewards philosophy that includes fair, equitable, competitive, and geo-based compensation that is performance and potential-based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. It is a combination of a cash salary, equity, benefits, well-being, and opportunity. In compliance with the Equal Pay for Equal Work Act, the annual base salary range for applicants is $150,000 - $170,000.

Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce

At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation that we build our mission upon.  We are compelled to build a future where all families can access inclusive, high-quality care. We are committed to creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive. We are committed to systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems. We are committed to ensuring that every employee, candidate, client, and family we serve is valued and respected. 

About Brightline

Brightline is on a mission to build a bright future for every child. We’re convening a team of leading clinicians, technologists, business leaders, and creative thinkers to completely transform what behavioral health care looks like. Together, we’re building exceptional technology and real-world care to bring families a warm, supportive, and goal-oriented experience of care that will help them thrive.

Founded in 2019, Brightline is the leading comprehensive behavioral health platform for families, backed by $215M in funding from leading investors, including Oak HC/FT and Threshold Ventures. As we grow quickly across the country, we’re looking for exceptional team members who, like us, are eager to transform behavioral health in this country and change lives.