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Senior Director, Transformation

Company Description

About the Organization 

KIPP Public Schools is a national network of tuition-free public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 275 schools, nearly 16,500 educators, and 175,000 students and alumni.    

Our mission: Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world. 

Our vision: Every child grows up free to create the future they want for themselves and their communities. 

The KIPP Foundation is a nonprofit organization that supports KIPP schools across the country. The KIPP Foundation trains and develops outstanding educators to lead KIPP public schools; provides tools, resources, and training for excellent teaching and learning; promotes innovation; and facilitates the exchange of insights and ideas across KIPP and other public schools and organizations. 

About Our Values: 

  • Excellent Results for Students: We value results over effort and know that our work is not finished until all students thrive.  

  • Collective Impact: We are one team. We win together. 

  • Courageous Action: Our belief in what we can achieve is unwavering, fueling our optimism and commitment to overcome any challenge. 

Job Description

About The Position 

The KIPP Foundation is seeking a Senior Director (SD) of Transformation to drive strategic change and innovation across its operations.  The SD will be responsible for leading strategic transformation efforts across KIPP Foundation teams (i.e. Finance, Schools, Talent, etc.), while ensuring alignment with the organization's 5-year strategic plan. The SD will directly drive transformation processes, change management and stakeholder engagement and be held accountable for execution and measurable progress towards goals. The ideal candidate is a dynamic leader with deep expertise in managing large-scale change initiatives within complex organizations and directly influencing others through strong collaboration. The candidate must also possess strong project management skills and a keen ability to build high-quality, actionable and scalable processes. This is a high-impact role on the COO team, reporting directly to the Vice President of Transformation. 

 

Responsibilities 

Operational Excellence 

  • Effectively partner with team leaders to quickly understand current state and required steps to transition users to new processes and tools 

  • Monitor, analyze, and report on the progress of transformation initiatives 

  • Conduct analysis to identify areas of improvement, uncover opportunities for innovation, and proactively manage and mitigate risks associated with business transformation, while developing contingency plans to address potential obstacles. 

Transformation Execution 

  • Partner with team leaders to oversee day-to-day operations of transformation processes, ensuring timely delivery and maximum impact 

  • Support the end-to-end management of implementation, including project plan creation and stakeholder engagement 

  • Identify training needs for program owners by analyzing current strengths and weaknesses, and design targeted training interventions to develop capacity, enhance skills, and meet organizational goals 

  • Responsible for assessing and greenlighting transformation initiatives and processes in alignment with determined criteria 

  • Monitor, analyze, and report on the progress of transformation initiatives 

Stakeholder Management 

  • Oversee and be responsible for team leaders integrating new systems and processes into existing operations and executing transformation projects effectively 

  • Develop and implement change management strategies to influence team leaders and drive transformation initiatives 

  • Collaboratively work with all relevant Foundation and regional stakeholders to formulate implementation, communications, and program strategies for successful change management and risk mitigation 

 

Skills and Mindsets 

Mindsets: 

  • Mission & Student Focus: Demonstrates passion and commitment to KIPP’s mission and possesses the desire and ability to uphold KIPP’s core values (Focus on Excellent Results, Collective Impact, and Courageous Action) 

  • Self-Awareness: Practices self-awareness at work, understanding that it is foundational to leading self, leading people, and leading results; uses reflection, self-understanding, and feedback to grow, and persist through challenges, and as a result, are cognizant of the impact of their behavior on others, and intentional about the decision to adjust or not adjust their behaviors. Displays an owner’s mindset by taking ownership of successes and failure. 

Skills: 

  • Effective Work Management: Sets a clear vision for new or complex bodies of work. Develops and implements agile project plans, navigating difficult situations or conflicts while maintaining effective relationships with all stakeholders. 

  • Process Management: Able to build and align goals and project plans with organization priorities; effectively develops and codifies cross-team processes relevant to their team’s work that improves work quality and efficiency; uses data to drive process improvements in support of organizational priorities. 

  • Achievement and Outcomes Orientation: Demonstrated record of setting ambitious goals and achieving them with consistency. Invests in developing teammates’ skills and mindsets to address gaps in achieving team growth; determines what quantitative and qualitative data are most relevant to their goals and supports the team in creating and monitoring systems for collecting, reviewing, and acting upon data to drive outcomes; able to monitor progress, communicating status to the right stakeholders and adjusting plans to yielding desired outcomes. 

  • Strategic Decision Making and Problem Solving: Effectively uses data to shape teamwide decisions and the learning agenda or evaluation of a function or significant initiative. Able to generate, implement, and evaluate solutions with a focus on scalability and sustainability. 

  • Change Management and Communications: Effectively articulates case for change to multiple functions, teams, and/or offices through clear and compelling presentations, tailoring communications and engagement approach for different audiences. Effectively translates vision into actionable plans among across team stakeholders; Champions KF and networkwide change with all stakeholders. 

  • Effective Teaming and Stakeholder Management: Has the interpersonal, diplomatic, relationship building, and communications skills necessary to develop successful working relationships with diverse constituents to deliver results; excellent communication skills with an aptitude for translating complex information into a clear and persuasive narrative; convinces others by identifying benefits for all. 

Qualifications

Experience and Qualifications 

  • Bachelor's degree is required, advanced degree preferred 

  • 8+ years of experience in program or project management 

  • 5+ Years of experience in a leadership role, directly or indirectly managing 2+ team members 

  • Experience with learning and development, offering professional development, and/or adult coaching 

  • Charter School Management or experience in a related field is a plus but not required. 

  • Experience in large-scale change management, turnaround and restructurings, or related work 

  • Ability to build replicable, repeatable systems and processes with strategic objectives and drive results. 

  • Strong strategic problem-solving, project and process supervision, and stakeholder management skills. 

  • Excellent relationship building, communication and collaboration abilities. 

  • Experience in program governance, KPI development, and performance tracking. 

  • Proficient in Microsoft Office and Teams 

Additional Information

Work Conditions 

  • Travel requirements: 25% 

  • Full-time position 

 

Location 

It is preferred, but not mandatory for this role to be based out of the NYC KIPP Foundation office. This role has the option of working from a remote office full-time.    

 

Compensation and Benefits    

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, and relevant experience.  The salary range for this position is $150,000 - $181,000. In addition, KIPP Foundation provides a variety of benefits to employees, including:  

  • 25 holidays for + 18 days additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5+). 

  • 100% paid parental leave 

  • 100% coverage of the premium for employee and 75% for employee + family’s medical/dental/vision plans. 

  • Wellness benefits such as fitness reimbursements, discounted tickets to theme parks/attractions, backup care support for children and adults/elders, and our employee assistance program 

  • Finance Security benefits include such as a 401K retirement plan with 4% match, employer-sponsored legal plans, life/disability insurance, and flexible spending accounts 

KIPP Foundation embraces the opportunity to build a workforce that reflects the diversity of the students and communities with whom we work and the world that around them. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. 

 

Average salary estimate

$165500 / YEARLY (est.)
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$150000K
$181000K

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What You Should Know About Senior Director, Transformation, KIPP

KIPP Foundation is excited to welcome a passionate and dynamic leader as our Senior Director of Transformation. Based in vibrant New York, NY, this role is pivotal for driving strategic change across our diverse teams. You'll partner closely with Finance, Schools, and Talent teams to ensure alignment with our ambitious 5-year strategic plan. If you have a knack for leading change initiatives and can inspire others to embrace new processes, you’ll fit right in! We’re looking for someone who flourishes in collaborative environments and possesses a sharp ability to craft scalable processes for excellence. Your influence will be felt as you manage transformative projects from start to finish, ensuring we’re always progressing toward our goals. The ideal candidate will bring over eight years of experience, including at least five in leadership, making you an adept change manager with project management expertise. You’re ready to roll up your sleeves, analyze current methodologies, and champion innovative solutions while prioritizing our mission: preparing students to create the futures they want. With a strong focus on operational success and a collaborative spirit, you’ll be integral in monitoring transformation efforts, engaging stakeholders, and driving performance. Are you ready to join a community that values courage, collective impact, and results that improve lives? Let’s create a better tomorrow together at KIPP Foundation!

Frequently Asked Questions (FAQs) for Senior Director, Transformation Role at KIPP
What are the main responsibilities of the Senior Director of Transformation at KIPP Foundation?

The Senior Director of Transformation at KIPP Foundation is responsible for driving strategic initiatives that align with the organization's 5-year plan. This includes managing change processes across diverse teams like Finance, Schools, and Talent, analyzing areas for improvement, monitoring progress on transformation initiatives, and collaborating with stakeholders for effective integration of new systems.

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What qualifications do I need to apply for the Senior Director of Transformation role at KIPP Foundation?

To be considered for the Senior Director of Transformation role at KIPP Foundation, candidates will typically need a minimum of a Bachelor's degree, though an advanced degree is preferred. Additionally, having at least 8 years of experience in program or project management and 5 years in leadership positions is essential for success in this role.

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How does KIPP Foundation support the implementation of change management by the Senior Director of Transformation?

The Senior Director of Transformation at KIPP Foundation plays a key role in developing and implementing change management strategies. This involves actively partnering with team leaders, overseeing daily operations of transformation processes, and ensuring that change initiatives are communicated effectively to all stakeholders involved.

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What skills are most critical for the Senior Director of Transformation at KIPP Foundation?

The most critical skills for the Senior Director of Transformation at KIPP Foundation include strong project management and strategic problem-solving abilities, proficiency in stakeholder engagement and communication, and a commitment to KIPP’s mission. Additionally, the ability to create repeatable processes, coupled with data-driven decision-making, will be vital.

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Could you describe the work environment for the Senior Director of Transformation at KIPP Foundation?

The work environment for the Senior Director of Transformation at KIPP Foundation is collaborative and mission-driven. The position allows for flexibility, including remote work options, and emphasizes teamwork among various talented professionals committed to educational excellence. It encourages innovative thinking and proactive engagement with stakeholders.

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Common Interview Questions for Senior Director, Transformation
How do you approach managing large-scale transformation initiatives?

To effectively manage large-scale transformation initiatives, I prioritize engaging all relevant stakeholders early in the process. I develop a clear understanding of current operational states, define measurable goals, and outline strategic plans that incorporate feedback. This collaborative approach fosters ownership among team leaders, ensuring a smoother implementation.

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Can you describe a successful change management project you've led?

A successful change management project I led involved a complete overhaul of an organization's digital tools. I built a cross-departmental team to gather insights, drafted strategic communication plans to ensure all staff were onboard, and implemented comprehensive training programs to support the transition. Key outcomes included improved user adoption rates and significantly enhanced operational efficiency.

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How do you ensure alignment of transformation initiatives with organizational goals?

To ensure alignment of transformation initiatives with organizational goals, I consistently refer back to the core mission and strategic objectives outlined by the organization. I utilize data analysis to track progress against KPIs, regularly review project outcomes, and adapt strategies based on real-time feedback from stakeholders to maintain that alignment.

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What strategies do you use to manage resistance to change?

Managing resistance to change begins with empathy and open communication. I engage team members by addressing their concerns directly, providing clear rationale for changes, and involving them in the planning process whenever possible. Training and support are critical, as they help build confidence and reduce apprehension toward new processes.

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Describe your experience with stakeholder engagement during transformation projects.

In my experience with stakeholder engagement, I prioritize building relationships through regular updates and ample opportunities for feedback throughout transformation projects. Utilizing tools such as stakeholder mapping and collaboration platforms ensures all voices are heard, which fosters ownership and commitment to collective goals.

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What tools or metrics do you use to track the success of transformation initiatives?

To track the success of transformation initiatives, I employ a mix of quantitative and qualitative metrics. This includes setting clear KPIs at the outset, using project management software for real-time tracking, and conducting regular surveys to gauge team morale and satisfaction with new processes.

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How would you prioritize multiple transformation initiatives at KIPP Foundation?

When faced with multiple transformation initiatives, I assess each one’s alignment with organizational priorities, potential impact, and resource requirements. I aim to communicate transparently with all stakeholders about the rationale behind prioritization, ensuring that everyone understands the larger strategic context.

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What role does data play in your decision-making for transformation initiatives?

Data plays a fundamental role in my decision-making for transformation initiatives. I leverage analytical tools to derive insights about current performance, identify gaps, and inform strategic choices. Data not only guides planning but also helps in adjusting course when necessary to meet our objectives effectively.

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How do you foster a culture of innovation within your team?

Fostering a culture of innovation involves creating an environment where team members feel empowered to share their ideas without fear of criticism. I encourage brainstorming sessions, recognize contributions, and provide resources for experimentation. By supporting creative thinking, we can identify and implement innovative solutions to challenges.

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What methods do you find most effective for training team leaders during transformation projects?

I find that a blended approach to training works best for team leaders during transformation projects. This includes interactive workshops, hands-on sessions, and one-on-one coaching to address specific needs. Ensuring ongoing support and accessible resources helps leaders implement changes effectively and develop their skills.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
February 28, 2025

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