Job details

Security Operations Supervisor

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Overview:

Security Operations Supervisor plays a vital role in ensuring the smooth and efficient functioning of the security section. This position involves overseeing day-to-day administrative operations, supervising staff, and maintaining safety protocols throughout the park. The Operations Supervisor is responsible for assisting with training new team members and actively participates in on-duty shifts to ensure a safe and enjoyable experience for all guests. This role requires strong leadership skills, excellent communication, and the ability to respond swiftly to any operational challenges that may arise.
Responsibilities:

Performs all duties in a safe manner. Ensures all duties in location are performed in a safe manner and by established guidelines.
Orientates, trains, directs, schedules, evaluates, counsels and disciplines associates. Completes required documentation.
Oversees the operation of locations.
Communicates concern between management and associates.
Responds to and assists with emergency situations that may occur.
Completes administrative paperwork (i.e. time cards, schedules, labor reports, evaluations and associates file documents) as required by department.
Ensures Associates have necessary resources to do job.
Moves throughout entire area of responsibility regularly to maintain awareness of total operation.
Notifies maintenance of equipment problems, building repairs, etc. necessary to ensure safe and efficient operation.
Assists in coordination special events
Inspects Officer's appearance to ensure proper grooming/equipment is being used.
Keeps Security management advised of any problems and incidents.
Ensures that Security vehicles are maintained properly.
Maintains equipment inventory.
Other duties may be assigned

Qualifications:

Computer skills to include working knowledge of word and excel.
Administrative background preferred.
High school diploma or GED equivalent.
Meet South Carolina Law Enforcement Division security officer requirements.
Possess a current and valid driver's license and submit it upon request.
Must be at least 18 years of age.
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Driver's License

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Security Operations Supervisor, Carowinds

As the Security Operations Supervisor at our location in Union County, NC, you’ll be stepping into a pivotal role that ensures our guests have a safe and enjoyable experience. This position isn’t just about overseeing the day-to-day operations; it’s about leading a dynamic team, training new staff, and proactively engaging with the community. You’ll perform your duties with a focus on safety and established protocols, which means you’ll be on the front lines, responding to any operational challenges that come your way. Your strong leadership and communication skills will be key to effectively orienting, training, and directing team members while ensuring all are equipped with the necessary resources. You'll handle administrative tasks such as scheduling, evaluations, and managing time cards, ensuring everything runs like clockwork. Safety is the name of the game, so you’ll be inspecting officer appearances, maintaining equipment inventory, and addressing any maintenance issues that arise on-site. We’re looking for someone who is not just capable but passionate about ensuring operational excellence and creating a secure environment for both employees and guests. If you thrive in a fast-paced environment, can manage multiple responsibilities, and enjoy interacting with people, the Security Operations Supervisor position with us is the perfect opportunity to showcase your abilities.

Frequently Asked Questions (FAQs) for Security Operations Supervisor Role at Carowinds

What are the main responsibilities of a Security Operations Supervisor at our company?

The Security Operations Supervisor at our company plays an essential role in maintaining a safe environment by overseeing daily operations, managing staff, overseeing training, and responding to emergencies. You will handle administrative paperwork, ensure compliance with safety protocols, and maintain communication between management and associates to ensure smooth operations.