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Medical Assistant

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Medical Assistant

                        

Location

Solon

                    

Facility

Solon Family Health Center

                     

Department

Solon General Pediatrics-Regional Operations

                      

Job Code

C15016

                     

Shift

Day/Evening/Night/Weekend

                       

Schedule

8:00am-4:30pm

                       

Job Summary

Utilizes medical and administrative skills to provide support to patients and health care staff under the supervision of a physician or nurse.

                         

Job Details

Cleveland Clinic Community Care offers high-quality, patient-centered Primary Care and Internal Medicine services to communities in Ohio, Florida, Nevada and beyond. From newborns to older adults, our dedicated care teams focus on ensuring wellness, effective treatment and chronic system management. When you join Cleveland Clinic, you become part of an organization transforming the healthcare field every day. Come build a rewarding career alongside a supportive, passionate and welcoming family of caregivers at one of our many Family Health Centers. 

Solon Family Health Center provides comprehensive Pediatric Primary Care services to children and teens to help promote healthy development and overall well-being. As a Medical Assistant on this team, you will support your fellow caregivers and healthcare staff by performing various administrative and medical tasks. This role is integral to the organization and functioning of the department, allowing you to leave a lasting impact on patients, families and caregivers every day.  

A caregiver in this position works days from 8:00AM – 4:30PM. Additionally, an evening and Saturday rotation.

A caregiver who excels in this role will:  

  • Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.  
  • Monitor and communicate changes in patient condition.  
  • Maintain equipment, medical supplies and examination areas.  
  • Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.  

Minimum qualifications for the ideal future caregiver include:  

  • Graduate from an approved Medical Assisting Program OR military training as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) 
  • Completion of a clinical externship OR extensive clinical experience 
  • Basic Life Support (BLS) certification through the American Heart Association (AHA) within new hire period 

Preferred qualifications for the ideal future caregiver include: 

  • Medical Assisting Certification 
  • Successful completion of a Cleveland Clinic Externship 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

  • Manual dexterity to operate office equipment.
  • May require extended periods of standing, walking or sitting.
  • Good visual acuity through normal or corrected vision.
  • Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
  • Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
  • Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Assistant, CCF

Join us at the Solon Family Health Center as a Medical Assistant in the Cleveland Clinic Health System, where our commitment to excellence in care is matched only by our team spirit. As a vital member of our healthcare team, you will seamlessly blend your medical and administrative skills, providing crucial support to both patients and fellow caregivers. Your day will be an engaging mix of tasks, including performing screenings, updating patient information, and maintaining the medical environment to ensure everything runs smoothly. Imagine the satisfaction of knowing that your work significantly impacts the health and well-being of children and teens in our community. Working from 8:00 AM to 4:30 PM with some evening and Saturday rotations allows for a balance between personal time and career commitment. Our organization thrives on transforming the patient experience daily, and as a Medical Assistant, you will play a critical role in this mission. With the opportunity to boost your skills through hands-on experience and training, you’ll not only be supporting patient care but also your professional growth. If you’re passionate about healthcare and looking for a nurturing environment where your contributions truly matter, we would love to welcome you to our family at the Solon Family Health Center.

Frequently Asked Questions (FAQs) for Medical Assistant Role at CCF
What are the main responsibilities of a Medical Assistant at the Solon Family Health Center?

As a Medical Assistant at the Solon Family Health Center, your key responsibilities will include supporting healthcare staff with both medical and administrative tasks. This involves conducting patient screenings, documenting health updates, maintaining medical supplies, and assisting with patient registrations. Your role will be essential in monitoring patients’ conditions and ensuring they receive the best possible care.

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What qualifications are needed to become a Medical Assistant at the Cleveland Clinic Health System?

To be considered for the Medical Assistant position at the Cleveland Clinic Health System, candidates must graduate from an approved Medical Assisting Program or have military training as a Hospital Corpsman, Combat Medic, or Medical Service Technician. Furthermore, a Basic Life Support (BLS) certification from the American Heart Association is required, and previous clinical experience or a successful externship is preferred.

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Is certification necessary for the Medical Assistant position at Solon Family Health Center?

While it’s not mandatory, having a Medical Assisting Certification is highly preferred for applicants seeking the Medical Assistant role at Solon Family Health Center. Certification showcases your professional dedication and readiness to meet the clinical and administrative challenges you'll face in this dynamic environment.

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What is the work schedule like for a Medical Assistant at Cleveland Clinic's Solon Family Health Center?

As a Medical Assistant at the Solon Family Health Center, your work schedule will typically run from 8:00 AM to 4:30 PM, with occasional evening and Saturday rotations. This structured schedule allows for a balance between work and personal life while ensuring you are available during critical care hours.

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What kind of environment will I be working in as a Medical Assistant at the Solon Family Health Center?

You will be working in a supportive, collaborative environment at the Solon Family Health Center, where our team values compassion and patient-centered care. The workplace promotes strong team dynamics, with a focus on professional growth and development, ensuring you have the resources and mentoring you need to excel in your role.

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Common Interview Questions for Medical Assistant
How do you handle stressful situations as a Medical Assistant?

To effectively manage stressful situations, I prioritize tasks based on urgency, communicate clearly with team members, and remain calm. My training as a Medical Assistant has equipped me with techniques like deep breathing and positive thinking to help maintain composure when faced with challenging circumstances.

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Can you describe a time when you had to assist with patient care?

Certainly! In my previous role, I assisted with patient screenings by accurately gathering health histories and documenting vital signs. This experience taught me the importance of attention to detail and effective communication with both patients and healthcare teams to enhance care delivery.

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What administrative skills do you bring as a Medical Assistant?

I possess strong organizational and data entry skills, allowing me to efficiently handle tasks like filing, patient registration, and scheduling appointments. I also have experience in using electronic health record systems, which I am confident will aid in maintaining smooth operations at the Solon Family Health Center.

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How do you ensure patient confidentiality in your work?

I am committed to upholding patient confidentiality by strictly following HIPAA regulations. I ensure that patient records are securely stored, and I only share information with authorized personnel, empowering trust between patients and our care team.

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What motivates you to work in healthcare as a Medical Assistant?

I am motivated by the opportunity to make a difference in patients’ lives. Knowing that my role contributes to healthier communities fuels my passion for healthcare. The collaborative nature of the field allows me to learn from others while providing compassionate care.

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What steps do you take to maintain your knowledge of medical practices?

I actively seek out continuing education opportunities, such as attending workshops and reading relevant medical journals. Staying updated on industry trends and best practices is essential for my role as a Medical Assistant and contributes to providing quality patient care.

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Describe your experience with electronic health record systems.

I have hands-on experience with various electronic health record (EHR) systems, which I've used for patient data entry, updating medical histories, and managing appointment schedules. Familiarity with EHR systems enhances my efficiency and helps improve patient care processes.

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How do you approach teamwork in a healthcare setting?

Teamwork is crucial in healthcare. I approach it by being respectful and open-minded, actively listening to teammates’ input, and contributing my ideas. I believe that fostering positive relationships within the team leads to improved patient outcomes.

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What qualities make you an ideal candidate for the Medical Assistant position?

I bring a strong foundation of medical knowledge, excellent communication skills, and a patient-centered mindset. My dedication to teamwork and adaptability enables me to thrive in various situations, making me an ideal candidate for the Medical Assistant position at the Cleveland Clinic Health System.

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How do you keep track of multiple patient appointments?

To manage multiple patient appointments effectively, I utilize scheduling tools, maintain organized notes, and set reminders. Prioritizing tasks and being proactive helps ensure that each patient receives timely attention and care during their visits.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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