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Talent Director

Join our team as a Talent Director!As a Talent Director, you will be a vital part of the leadership team, responsible for managing and enhancing the recruitment, onboarding, and talent development processes for our restaurant. This is an exciting opportunity to shape the future of our workforce, attract top talent, and create a positive and engaging work environment where team members thrive.Key Responsibilities:Talent Acquisition & Recruitment:• Lead the recruitment and hiring processes for all restaurant roles, ensuring that candidates align with Chick-fil-A's values and culture.• Partner with the Director team to identify staffing needs, create recruitment strategies, and determine the best methods to attract qualified candidates.• Conduct interviews, evaluate candidate qualifications, and provide recommendations to ensure hiring decisions meet operational and cultural expectations.Onboarding & Employee Development:• Oversee the onboarding process for new hires, ensuring they are well-equipped to succeed from day one with training, orientation, and integration into the team.• Work with leadership to track employee progress, identify areas for improvement, and offer coaching to help team members reach their career goals.• Ensure new hires are supported throughout their onboarding experience and feel welcomed into the Chick-fil-A family.Operations & Strategic Leadership:• Collaborate closely with the restaurant's leadership team to ensure that staffing levels are aligned with operational needs, and step in to help with operations when needed.• Analyze staffing trends and work with the team to develop strategies that enhance operational efficiency and reduce turnover.• Align talent development strategies with the broader goals of the restaurant to foster long-term growth, high performance, and a positive team culture.We are looking for individuals who:• Have a passion for recruiting, hiring, and developing talent.• Are committed to delivering excellent service and fostering a positive work environment.• Possess strong interpersonal and communication skills, with the ability to engage and inspire others.• Demonstrate a strong understanding of operational needs and work closely with leadership to meet staffing goals.• Are adaptable, open to learning, and willing to support various aspects of talent management within the restaurant.Perks of working at Chick-fil-A:• Flexible Hours: We will work with you to arrange a schedule that accommodates your commitments to family, friends, school, or sports.• Closed Sundays: Enjoy a guaranteed day off to spend with family and friends, as all Chick-fil-A restaurants are closed on Sundays.• Work Under the Leadership of a Chick-fil-A Operator: Receive mentorship from the Operator's leadership team, an extension of their vision and guidance. Our Director team invests in your growth, teaching valuable business skills that will set you up for success in the future.• College Scholarships: We believe everyone deserves an education and offer Leadership Scholarships to eligible employees who qualify.• Competitive Pay: Enjoy a competitive paycheck while working in a nurturing environment that fosters valuable business and interpersonal skills.• A Friendly Place to Work: At Chick-fil-A, we view our team members as more than just employees. Our low turnover rate reflects how much people enjoy working here.• Opportunity for Advancement: There are many opportunities for growth and development within the Chick-fil-A organization.• Health insurance/401K benefits.At Chick-fil-A, being a Talent Director is more than just a job; it's an opportunity for personal and professional growth.About the Company:Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.Education:no requirementsEmployment Type: FULL_TIME
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What You Should Know About Talent Director, Chick-fil-A

Join our team as a Talent Director at Chick-fil-A in Newark, DE! As a Talent Director, you will play an essential role in our leadership team, overseeing and enhancing our recruitment, onboarding, and talent development processes. This position offers an incredible opportunity to shape our workforce, attract top talent, and cultivate a positive, engaging work environment where every team member can thrive. In this dynamic role, you will lead the recruitment for all restaurant positions, partnering with the leadership team to develop effective staffing strategies while ensuring each candidate embodies Chick-fil-A's core values. You'll be instrumental in guiding new hires through a seamless onboarding experience and tracking their progress to support their growth. Aligning talent strategies with operational needs will be key, as you analyze staffing trends and implement solutions to enhance efficiency and reduce turnover. We are looking for passionate individuals with a commitment to service excellence who possess strong communication skills and a keen understanding of operational dynamics. At Chick-fil-A, we prioritize our team members and offer a nurturing environment where personal and professional growth is encouraged. Enjoy flexible hours, college scholarships, and a friendly atmosphere where advancement opportunities abound. If you're ready to make an impactful difference in our restaurant's journey, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Talent Director Role at Chick-fil-A
What are the key responsibilities of a Talent Director at Chick-fil-A?

As a Talent Director at Chick-fil-A, your primary responsibilities include overseeing talent acquisition, managing the onboarding process for new hires, and driving employee development initiatives. You will work closely with the leadership team to align staffing needs with operational demands, ensuring alignment with Chick-fil-A's culture and values.

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What qualifications are needed for the Talent Director role at Chick-fil-A?

While there are no specific educational requirements for the Talent Director position at Chick-fil-A, candidates should have a strong background in recruitment, team management, and employee development. Exceptional interpersonal skills and the ability to work collaboratively with leadership are essential to succeed in this role.

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How does Chick-fil-A support new hires during onboarding in the Talent Director role?

The Talent Director at Chick-fil-A is responsible for overseeing the onboarding process, ensuring new team members receive comprehensive training and support. This involves organized orientation sessions, mentorship, and ongoing development activities to help them integrate smoothly into the Chick-fil-A culture.

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What benefits can a Talent Director expect at Chick-fil-A?

Talent Directors at Chick-fil-A enjoy a range of benefits, including flexible working hours, competitive pay, health insurance, a 401K, and access to educational scholarships. The nurturing environment promotes personal and professional growth, making it an attractive opportunity for ambitious individuals.

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How does the Talent Director at Chick-fil-A contribute to team culture?

The Talent Director at Chick-fil-A plays a crucial role in shaping the restaurant's team culture by recruiting individuals who align with Chick-fil-A's values. Additionally, they implement ongoing development strategies to foster a positive workplace where all team members feel valued and inspired.

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Common Interview Questions for Talent Director
Can you describe your experience with talent acquisition?

When answering this question, showcase specific examples of your past recruitment experiences, emphasizing successful strategies you've used to attract talent in line with company culture.

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How do you align recruitment strategies with operational needs?

Discuss your approach to collaborating with leadership to assess staffing requirements and implement targeted recruitment strategies that ensure operational efficiency and cultural fit.

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What methods do you use to evaluate candidate qualifications?

Share a combination of interview techniques and evaluation criteria you've used in the past, highlighting how these methods help ensure candidates align with the company's values and operational expectations.

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How do you ensure a smooth onboarding experience for new hires?

Talk about the steps you take to prepare new hires for success, including training, mentorship, and continuous support throughout the onboarding process to integrate them into the team.

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What steps will you take when identifying areas for employee development?

Describe your strategies for assessing employee progress, gathering feedback, and implementing coaching programs tailored to help team members achieve their career goals.

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How do you handle high turnover in a restaurant environment?

Discuss your approach to analyzing turnover rates, identifying root causes, and implementing strategic initiatives to enhance team satisfaction and retention.

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Can you share your experience in developing talent management programs?

Provide specific examples of successful talent management initiatives you've led, emphasizing how they fostered employee growth and contributed to the overall success of the organization.

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What role does communication play in your leadership style?

Emphasize the importance of effective communication in your leadership approach, highlighting strategies you use to engage with team members and address their needs.

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How do you stay current with best practices in talent management?

Talk about your efforts to engage in continuous learning through workshops, courses, and industry networking, which enhance your knowledge of current trends and improve your skills as a Talent Director.

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What is your approach to creating a positive work environment?

Describe your philosophy on fostering a supportive team culture, including initiatives such as recognition programs, team-building activities, and open-door policies that prioritize employee well-being and morale.

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To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come into contact with Chick-fil-A.

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March 21, 2025

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