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Retail Manager in Training

Midwest BU - Region 02 - Market 05: 4010 Austin Peay Hwy, Memphis, Tennessee 38128

Availability - Shift/Days

Flexible Availability


 


 

Minimum Qualifications

The minimum qualifications for a Store Manager are:

  • High School diploma or GED preferred.
  • Experience in retail sales preferred.
  • Experience to perform the essential duties, responsibilities and working in the conditions described below.
  • Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
  • Ability to supervise and manage the functions listed in the CSR and ASM job description.
  • Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
  • A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
  • Ability to communicate (orally and in writing) in English.
  • Perform other duties as assigned or delegated by his/her supervisor.

ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS

Leadership and Management

  • Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
  • Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
  • Maintain a professional and supportive image among subordinates and supervisor.
  • Schedule employees within Company guidelines to maximize customer service and maintain site image.
  • Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.

Site Relationships

  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely, professional manner.
  • Promote and ensure a safe, positive public image within the neighboring community.

Training and Development

  • Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
  • Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
  • Train all employees on safety procedures and promote safety awareness.

Communication

  • Develop ways and means to ensure that all employees receive proper communication in a timely manner.
  • Establish periodic on-going communication meetings with all site employees and the Market Manager.

Organizing and Planning

  • Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
  • Organize and maintain all site files and manuals.
  • Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
  • Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
  • Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.

Financial

  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines, as well as understand and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Perform all other financial analysis necessary to maximize sales and net profits.

Working Conditions

  • Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
  • Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
  • Be exposed to occasional noise.
  • Work with a minimum of direction and supervision.
  • At all times work as an effective manager, supervisor and leader.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

NOTE:  This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.


 

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish

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CEO of Circle K
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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Retail Manager in Training, Circle K

Are you ready to kickstart your career in retail management? Circle K is looking for a passionate and energetic Retail Manager in Training for our Memphis, TN location at Store 4703671. This is a fantastic opportunity to develop your leadership skills while ensuring that our store operates efficiently and delivers outstanding customer service. As a Retail Manager in Training, you'll be responsible for hiring, training, and supervising a skilled team to create a positive shopping experience for our customers. You'll manage inventory, maintain cleanliness, and oversee the daily operations, all while fostering a supportive environment for your staff. With flexible availability required, you'll have the chance to demonstrate your organizational and communication skills. Your role will also involve analyzing sales data to maximize profits and implementing effective marketing strategies. If you’re eager to make an impact in a community-focused company, Circle K offers a vibrant workplace where you can grow and develop your career. Join us and be part of a team that values hard work and innovation!

Frequently Asked Questions (FAQs) for Retail Manager in Training Role at Circle K
What are the responsibilities of a Retail Manager in Training at Circle K?

As a Retail Manager in Training at Circle K, you will oversee a variety of responsibilities, including recruiting and training employees, managing daily store operations, ensuring customer satisfaction, and analyzing sales to optimize performance. You'll work closely with your team to create a welcoming atmosphere while also handling financial metrics to drive profitability.

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What qualifications are needed for a Retail Manager in Training at Circle K?

To qualify for the Retail Manager in Training position at Circle K, candidates should have a high school diploma or GED, with previous retail sales experience preferred. You must be able to supervise and train staff effectively and possess strong communication skills. A valid driver's license and the ability to handle various managerial tasks are also essential.

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What skills are important for a Retail Manager in Training at Circle K?

Critical skills for a Retail Manager in Training at Circle K include strong leadership abilities, effective communication skills, and proficiency in organizational tasks. Managers should analyze sales data, manage inventory, maintain store cleanliness, and foster a positive work environment while ensuring adherence to company standards.

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What does the training process look like for a Retail Manager in Training at Circle K?

The training process for a Retail Manager in Training at Circle K is hands-on and comprehensive. New hires will learn best practices in managing store operations, training employees, customer service excellence, and safety protocols. Ongoing support and feedback will be provided to ensure success in the role.

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How can a Retail Manager in Training at Circle K promote a positive work environment?

A Retail Manager in Training at Circle K can promote a positive work environment by fostering open communication, providing constructive feedback, recognizing employee achievements, and cultivating teamwork. Encouraging professional growth and ensuring a supportive atmosphere are key to maintaining employee morale and productivity.

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Common Interview Questions for Retail Manager in Training
How would you handle a difficult customer as a Retail Manager in Training?

In your response, emphasize the importance of empathy and active listening when addressing customer concerns. Explain that you would remain calm, seek to understand the issue, and provide a solution that meets their needs while also adhering to company policy.

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What strategies would you implement to manage inventory effectively?

Discuss the necessity of regular inventory checks, utilizing sales data analysis, and implementing efficient stocking methods. Mention the importance of teamwork in addressing inventory needs and being proactive to minimize stockouts.

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Describe your leadership style and how it applies to a retail environment.

Share your leadership philosophy, such as being supportive and encouraging feedback. Highlight how your approach would empower employees and foster a collaborative team atmosphere that enhances customer service and productivity.

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Can you provide an example of a successful team project you led?

Provide a specific example demonstrating your leadership skills. Explain your role, the challenges you faced, and the outcome. Stress how teamwork and communication contributed to the project’s success.

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How would you prioritize tasks during a busy shift?

Discuss the importance of assessing the situation quickly, prioritizing tasks based on urgency, and delegating responsibilities effectively. Emphasize your ability to remain calm under pressure while keeping customer service at the forefront.

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What role does employee training play in your management style?

Highlight your belief in comprehensive training as fundamental to a team’s success. Explain how you would create training programs that focus on customer service excellence, product knowledge, and safety protocols.

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How do you analyze sales data to improve store profitability?

Describe your approach to analyzing sales reports, identifying sales trends, and understanding customer purchasing behaviors. Explain how you would use this information to make informed decisions about product placement, staffing, and promotions.

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What steps would you take to ensure compliance with safety regulations?

Mention your plan to familiarize yourself with safety regulations, conduct regular safety training sessions for employees, and create a checklist for compliance. Emphasize the vital nature of maintaining a safe environment for both customers and staff.

Join Rise to see the full answer
How would you foster a strong relationship with your team?

Discuss the importance of open communication, regular meetings, and one-on-one check-ins to build rapport. Emphasize how you would encourage feedback and provide recognition to strengthen team dynamics.

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What motivates you to work in retail management?

Share your passion for customer service, team development, and driving results. Discuss the rewarding experience of seeing your team succeed while contributing to a positive shopping experience for customers.

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CULTURE VALUES
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FUNDING
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Full-time, on-site
DATE POSTED
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