Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Custodian, Bureau of Operations image - Rise Careers
Job details

Custodian, Bureau of Operations

Job Description

OPEN TO PERMANENT CUSTODIAN**

The Bureau of Operations is responsible for Citywide management of the District Health facilities in all five boroughs which comprise over 300,000 square footages of property. Bureau of Operations provides infrastructure and general business services to the agency, to support effective and efficient delivery of public health services. The Bureau of Operations provides key, vital support services to the Department including but not limited to the Public Health Laboratory and the District Health Centers throughout the five boroughs.

Responsibilities include:
Supervise the cleaning, operation, and maintenance of one or more medium or large-sized buildings and their immediate grounds, including lawns and shrubs.

Perform work of moderate difficulty and responsible for the enforcement of safety requirements in such assigned areas; and or supervise custodial employees on an assigned shift in a large or extremely large building.

In a medium sized building or in a large building provide, oversee the operation of a low pressure heating system.

Supervise minor repairs.

Coordinate and supervise the moving of furniture and equipment.

Serve as Fire Safety Director and attend to FDNY citation for building violations.

Train personnel in safe work methods and use of equipment and materials.

Prepare work schedules; investigate and adjust complaints about service and personnel.

Perform the duties of subordinates, as needed.

May perform the duties of the supervisor, Facility Manager, in his/her temporary absence.

Maintain cleanliness and maintenance of large public buildings. Inspect interior and exterior of assigned building daily, including boiler, elevators and related equipment.

Order janitorial supplies.

Perform other related work as needed and/or requested.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

CUSTODIAN - 80609

Qualifications

Two years of full-time satisfactory experience in the cleaning and maintenance of buildings.
To be assigned to Assignment Level II, candidates must have three years of satisfactory experience as described in the "Qualification Requirements" above.
To be assigned to Assignment Level III and IV candidates must have four years of satisfactory experience as described in the "Qualification Requirements" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What You Should Know About Custodian, Bureau of Operations, City of New York

If you're looking to contribute to the well-being of New Yorkers while enjoying a dynamic workplace, the Bureau of Operations is excited to announce an opening for a Custodian in New York City, NY. This vital role involves supervising the cleanliness and maintenance of our District Health facilities spread across five boroughs, encompassing over 300,000 square feet. As a Custodian, you'll not only ensure that our buildings sparkle and shine but also oversee a team dedicated to upholding safety standards and maintaining our facilities to the highest standard. Imagine being the go-to person for supervising cleaning operations, coordinating equipment moves, and even being the Fire Safety Director—it's a position filled with responsibility and excitement! Your day-to-day responsibilities will include performing moderately difficult tasks and supervising both minor repairs and custodial staff. Also, you'll play a part in investigating service complaints and adjusting work schedules to keep our facilities running smoothly. By becoming a part of the NYC Health Department, you'll not only be ensuring a clean space but also directly contributing to public health initiatives that impact the lives of every resident. With incredible benefits like premium-free health insurance, job security, and even potential loan forgiveness, this Custodian position is more than just a job; it’s a chance to make a real difference. If you're passionate about keeping New York City healthy and clean, we invite you to join us in this rewarding journey!

Frequently Asked Questions (FAQs) for Custodian, Bureau of Operations Role at City of New York
What are the responsibilities of a Custodian at the Bureau of Operations?

As a Custodian at the Bureau of Operations, you will supervise cleaning, operation, and maintenance tasks in medium and large-sized buildings. Key responsibilities include overseeing custodial staff, maintaining safety protocols, inspecting buildings, and coordinating facility management actions such as furniture moves and minor repairs.

Join Rise to see the full answer
What qualifications are needed for the Custodian position at the Bureau of Operations?

To qualify for the Custodian position at the Bureau of Operations, applicants typically need two years of full-time experience in building cleaning and maintenance. This can vary by assignment level, with those aiming for higher levels requiring three or four years of experience as defined by the role.

Join Rise to see the full answer
What benefits do Custodians receive working for the Bureau of Operations?

Custodians at the Bureau of Operations enjoy exceptional benefits, including a premium-free health insurance plan, a defined benefit pension, opportunities for loan forgiveness, and a robust Worksite Wellness Program designed to support health while serving the community.

Join Rise to see the full answer
How does the Custodian role contribute to public health in New York City?

The Custodian role is vital for maintaining clean and safe environments in District Health facilities. By ensuring the cleanliness and functionality of these spaces, custodians directly support public health initiatives, enhancing the health and well-being of NYC residents.

Join Rise to see the full answer
Is there room for advancement as a Custodian at the Bureau of Operations?

Yes, there is potential for advancement within the Bureau of Operations. With experience and dedication, custodians can move up to higher assignment levels which require additional expertise and successful supervision of larger teams.

Join Rise to see the full answer
Common Interview Questions for Custodian, Bureau of Operations
What strategies do you use to maintain cleanliness in large facilities?

When maintaining cleanliness in large facilities, I prioritize creating efficient cleaning schedules, delegating tasks effectively, and using high-quality cleaning products and tools. Regular inspections help in maintaining standards and addressing any issues promptly.

Join Rise to see the full answer
How do you manage a team of custodial staff?

I manage a team of custodial staff by fostering clear communication, providing training, and setting expectations for performance. Regular team meetings and feedback sessions are crucial to ensure everyone is motivated and aligned with our goals.

Join Rise to see the full answer
What experience do you have with safety protocols in building maintenance?

I have extensive experience enforcing safety protocols related to cleaning and maintenance. This includes handling cleaning chemicals safely, conducting fire emergency drills, and ensuring that all staff are trained in safe work practices and equipment usage.

Join Rise to see the full answer
Can you describe a time when you handled a complaint regarding cleaning services?

In a previous role, I received a complaint about inadequate restroom cleanliness. I addressed this by meeting with the affected staff to understand their concerns, adjusted the cleaning schedule to increase frequency, and followed up to ensure satisfaction.

Join Rise to see the full answer
What preventive maintenance tasks do you consider essential?

Essential preventive maintenance tasks include regular inspection of heating and cooling systems, timely servicing of elevators, and routine checks for leaks or damage in restrooms and kitchens to avoid larger issues.

Join Rise to see the full answer
How would you prioritize your tasks in a busy work environment?

In a busy environment, I prioritize tasks by assessing urgency and impact on facility operations. I often create a hotlist of tasks that require immediate attention while scheduling routine tasks for quieter periods.

Join Rise to see the full answer
What qualities do you believe are essential for a successful Custodian?

A successful Custodian should possess strong attention to detail, effective communication skills, and a proactive mindset. Reliability and a positive attitude towards teamwork also greatly contribute to success in this role.

Join Rise to see the full answer
How do you ensure efficient communication with your team and facilities management?

I ensure efficient communication by utilizing tools like regular check-ins, written reports, and maintaining open lines of dialogue with both the custodial team and facilities management to address issues quickly and collaboratively.

Join Rise to see the full answer
What experience do you have with managing janitorial supplies and inventory?

I have experience managing janitorial supplies by keeping detailed inventory records, forecasting needs based on usage patterns, and ensuring that we always have the necessary materials on hand for uninterrupted service.

Join Rise to see the full answer
How do you stay motivated in a physically demanding role like Custodian?

Staying motivated in a physically demanding role comes from recognizing the impact of my work on community health, setting personal goals, and finding satisfaction in maintaining a clean and safe environment for everyone.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 10 days ago
Photo of the Rise User
Trafi Remote No location specified
Posted 11 days ago
Photo of the Rise User
Posted 12 days ago
The Staff Pad Hybrid US, Lewis And Clark County, MT; Montana, Helena, MT
Posted 4 days ago
Photo of the Rise User
Domino's Hybrid Jacksonville, Arkansas, United States
Posted 3 hours ago
Photo of the Rise User
Flex Hybrid Fontana, California, United States
Posted 15 hours ago
Photo of the Rise User
Posted 3 days ago

Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

3949 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 25, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Youngstown just viewed Channel Development Representative at Arrow Electronics
Photo of the Rise User
Someone from OH, Cincinnati just viewed Buyer at Novolex
k
Someone from OH, Columbus just viewed Patient Experience Coordinator at knownwell
Photo of the Rise User
Someone from OH, Columbus just viewed Store Manager - New Store Opening at Curaleaf
S
Someone from OH, Dayton just viewed Senior Director, Employee Engagement at Scout Motors
Photo of the Rise User
Someone from OH, Akron just viewed Finance Intern - Summer 2025 at Spectrum
Photo of the Rise User
Someone from OH, Norwalk just viewed Hybrid Account Manager-Commercial Lines at AssuredPartners
Photo of the Rise User
Someone from OH, Loveland just viewed Animator at Apex Systems Bellevue, WA at Apex Systems
Photo of the Rise User
Someone from OH, Canton just viewed Lead Jr. Toddler Teacher at All Around Children
Photo of the Rise User
Someone from OH, Mentor just viewed Site Merchandising Manager at Lovepop
Photo of the Rise User
Someone from OH, Batavia just viewed Restaurant Busser at Outback Steakhouse
Photo of the Rise User
Someone from OH, New Albany just viewed Customer Success Manager at Quisitive
Photo of the Rise User
Someone from OH, Columbus just viewed UGC Creator - USA, Female 40-50 - Contract to hire at Upwork
Photo of the Rise User
Someone from OH, Strongsville just viewed Automotive Buyer at Sonic Automotive
Photo of the Rise User
Someone from OH, Strongsville just viewed Experienced Automotive Buyer at Sonic Automotive
Photo of the Rise User
Someone from OH, Columbus just viewed Business Systems Analyst, Apps & Automations at Deel
Photo of the Rise User
Someone from OH, Findlay just viewed Marketing Analyst at ITW
R
Someone from OH, Cleveland just viewed Marketing Lead at Redi.Health
Photo of the Rise User
Someone from OH, Cleveland just viewed Associate Conversion Data Analyst at Bloomerang
Photo of the Rise User
Someone from OH, Cleveland just viewed Material Buyer/Planner at Aston Carter