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Exemptions Processor

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Job Description

IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT PRINCIPAL ADMINISTRATIVE ASSOCIATE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER IF YOU ARE A PERMANENT PRINCIPAL ADMINISTRATIVE ASSOCIATE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Property Exemptions Administration (PEA) oversees and executes property tax benefits for a diverse array of entities and individuals. PEA’s core responsibilities encompass the examination, processing, and management of applications for exemptions and abatements. These benefits extend to commercial and industrial properties, residential multi-family construction, new one- to two-family construction, government entities, and non-profits, as well as renters and homeowners, including members of the clergy, seniors, people with disabilities, and veterans. PEA is committed to ensuring the accessibility of property tax benefits for all eligible constituents.

The responsibilities of the position include, but are not limited to:
- Review, research and process applications for multiple property tax abatements and exemptions programs, using standard operating policies and procedures (SOPs), training material, or reference guides.
- Identify and apply the correct procedures to make the required or necessary adjustments, to exemption and abatement records.
- Update renter's and homeowner's applications/databases, to ensure that the appropriate tax abatement credit or exemption is allocated to the correct property.
- Ensure accuracy of all data entered and applications processed.
- Respond to inquiries from internal and external parties, including customers and their proxies.
- Access applicant data from multiple sources for review; verify completeness and make necessary updates in the appropriate databases.
- Provide application status updates to customers or their proxies.
- Utilize the agency's Property Tax System (PTS) to process exemptions and abatements applications for multiple PEA programs.
- Interchange between different programs based on workload priorities of the division.
- Perform special projects as assigned.

Additional Information:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$60000 / YEARLY (est.)

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$50000K

$70000K

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What You Should Know About Exemptions Processor, City of New York

Join the NYC Department of Finance (DOF) team as an Exemptions Processor, where you’ll play a vital role in ensuring that property tax benefits are effectively administered for various individuals and organizations. In this innovative and supportive environment, you’ll be responsible for reviewing and processing applications for multiple property tax exemptions and abatements. You'll be diving into essential tasks like researching and managing applications, ensuring that accurate data is entered and maintained in our Property Tax System (PTS). Your keen attention to detail and ability to communicate effectively will shine as you respond to inquiries from both internal teams and customers. Being part of the Property Exemptions Administration (PEA) means you’ll be making a real difference in the lives of residents—from homeowners and renters to non-profits and veterans. To thrive in this rewarding position, you need a solid administrative background, including supervisory experience, along with a passion for public service. What makes this role unique is the opportunity to work with a diverse array of benefits, supporting compliance and instilling public confidence in the process. If you're excited about contributing to a fair and transparent tax system in New York City, we want to hear from you. Just remember, only candidates with a permanent Principal Administrative Associate title will be considered, so be sure to include your Employee Identification Number (EIN) in your application!

Frequently Asked Questions (FAQs) for Exemptions Processor Role at City of New York

What are the responsibilities of an Exemptions Processor at the NYC Department of Finance?

As an Exemptions Processor at the NYC Department of Finance, your primary responsibilities will include reviewing, researching, and processing applications for multiple property tax exemptions and abatement programs. You will use established standard operating policies and procedures, keeping meticulous records and ensuring that accurate data is maintained across various applications. You'll also engage with customers and their representatives to provide status updates and clarify program specifics.