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Senior Accountant, Customer Ops

Senior Accountant, Customer Ops at Comcast Corporation summary:

The Senior Accountant in Customer Operations at Comcast is responsible for performing accounting and analysis on various customer accounts, ensuring accuracy and compliance with accounting policies. This role involves preparing financial reports, researching variances, and assisting with audits while utilizing advanced Excel and data analysis tools. The candidate must possess a Bachelor's degree in Accounting, 5-7 years of relevant experience, and a strong ability to streamline accounting processes.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Perform accounting and analysis for various Customer Operations accounts. Assists with the internal and external audit process as needed. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. This position is not eligible for visa sponsorship. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship. This opportunity is onsite at PA - Phoenixville, 200 Cresson Blvd.

Job Description

Core Responsibilities/ Requirements

  • Ensures that balance sheets are accurately stated and reconciled to the general ledger. Researches variances, determines root causes and makes recommendations for adjustments.
  • Degree in Accounting is required.
  • High proficiency in Excel.
  • Experience with financial reporting for a Fortune 500 company / Big Four client is desired.
  • Enters monthly journal entries to properly record accounting transactions, ensuring that journal entries have proper backup to substantiate the entry.
  • Reviews financial statements for operating trends and results, researching variances to forecast and budget prior month and prior year.
  • Prepares financial reports, analyzing data for management review.
  • Researches complex accounting data in order to comply with new accounting policy implementation.
  • Researches and develops automated Oracle routines such as mass allocations and automation workflows. Knowledge of Power BI, Data Analyze 360 or other workflow automation tools encouraged.
  • Researches ways of streamlining and standardizing processes to support the Accounting function.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Financial Reporting and Analysis; Accounting; Microsoft Excel; Balance Sheets; Data Analysis; Teamwork

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Keywords:

Senior Accountant, Customer Operations, Financial Reporting, Excel, Data Analysis, Balance Sheets, Auditing, Accounting Automation, Oracle, Power BI

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Average salary estimate

$85000 / YEARLY (est.)
min
max
$75000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Accountant, Customer Ops, Comcast

Are you ready to take your accounting career to the next level? Join Comcast Corporation as a Senior Accountant in Customer Operations! In this exciting role based in the beautiful Chester County, PA, you will dive into the fascinating world of customer account analysis and financial reporting. You'll be responsible for ensuring that our balance sheets are accurate and compliant with industry standards. It's not just about crunching numbers; you'll be preparing insightful financial reports and researching variances that help shape our company’s strategy. If you love working with advanced Excel and have an eye for detail when it comes to audits and accounting processes, this job is for you! As a Senior Accountant, you’ll collaborate with a team of skilled professionals, act as a mentor to less experienced colleagues, and bring your expertise to streamline and automate processes using tools like Oracle and Power BI. At Comcast, we thrive on innovation and teamwork, and our people are what make us great. So, if you’re passionate about accounting and looking to impact millions through your work, come fast-forward your career with us and be part of something bigger. Remember, this position won’t be available for sponsorship, so be ready to hit the ground running in Phoenixville. Join us, and let's redefine the future of media and technology together!

Frequently Asked Questions (FAQs) for Senior Accountant, Customer Ops Role at Comcast
What are the responsibilities of a Senior Accountant in Customer Ops at Comcast Corporation?

As a Senior Accountant in Customer Operations at Comcast Corporation, you will engage in a range of responsibilities including ensuring balance sheets are accurate, preparing financial reports, and assisting with audits. You'll research variances on accounts and provide actionable solutions for optimizations. Your work will also involve entering monthly journal entries and leveraging advanced data analysis tools like Excel and Oracle to streamline accounting processes.

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What qualifications do I need to apply for the Senior Accountant position at Comcast?

To qualify for the Senior Accountant position at Comcast, candidates must hold a Bachelor's degree in Accounting and have 5-7 years of relevant experience. A high proficiency in Excel and experience working with financial reporting for Fortune 500 companies is desirable, along with skillset in tools like Oracle and knowledge of accounting automation processes.

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Is prior experience with Fortune 500 companies required for the Senior Accountant role at Comcast?

While it is not strictly required, having experience with financial reporting for a Fortune 500 company is preferred for the Senior Accountant role at Comcast. This background can significantly enhance your understanding of complex financial configurations and compliance needed for the position.

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What technical skills are important for the Senior Accountant role at Comcast?

For the Senior Accountant role at Comcast, strong technical skills are essential. Candidates should be proficient in Microsoft Excel and have experience with financial reporting tools. It’s also beneficial to understand accounting automation processes and be familiar with tools such as Oracle and Power BI to analyze data effectively.

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What is the workplace culture like for the Senior Accountant team at Comcast?

At Comcast, the workplace culture for the Senior Accountant team is driven by teamwork, innovation, and continuous learning. Employees are expected to embrace our operating principles, focus on customer experiences, and work collaboratively to achieve results. The environment is inclusive, and all team members are encouraged to share ideas and feedback to improve processes and grow together.

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Common Interview Questions for Senior Accountant, Customer Ops
How do you ensure accuracy in your financial reports as a Senior Accountant?

To ensure accuracy in financial reports, I follow a systematic approach that includes double-checking data entries, reconciling accounts regularly, and employing advanced Excel functionalities. I also conduct variance analyses and review reports against previous periods to identify discrepancies.

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Can you describe an instance where you streamlined a process in your previous accounting role?

Certainly! In my last position, I noticed the monthly journal entry process was cumbersome. I proposed and implemented an automated workflow using Oracle, which significantly reduced processing time and improved accuracy, allowing the team to focus on more strategic tasks.

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What experience do you have with audits, and how do you prepare for them?

I have participated in both internal and external audits, where my primary role was to prepare supportive documentation and ensure all records were compliant. To prepare for audits, I maintain meticulous financial records and perform self-audits to address potential discrepancies early.

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What role does data analysis play in your position as a Senior Accountant?

Data analysis is crucial for identifying trends in financial performance and making informed decisions. In my role, I analyze various accounting data to forecast budgets, monitor expenses, and develop financial reports that facilitate strategic discussions with management.

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How do you stay current with changes in accounting policies and regulations?

Staying current with accounting regulations is vital, so I regularly attend professional seminars and webinars, subscribe to accounting journals, and participate in industry networks. This proactive approach ensures that I am informed about changes that may impact policy implementations.

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How do you prioritize your workload when managing multiple accounts?

I prioritize my workload by assessing deadlines and the complexity of tasks. Using project management software to organize assignments helps me keep track of progress. I always allocate time for unexpected issues that may arise, ensuring all accounts are handled effectively.

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What accounting software are you knowledgeable in, and how have you used it?

I have extensive experience with several accounting software packages, including Oracle and QuickBooks. I’ve utilized these tools for financial reporting, automating accounts, and streamlining operational processes to enhance productivity.

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Describe how you handle disagreements or conflicts within a team during financial discussions.

I believe in addressing conflicts openly and constructively. During discussions, I encourage an atmosphere of honesty and collaboration where everyone can voice their opinions. I focus on data-driven arguments, ensuring the decision-making process is transparent and fair.

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How do you assess the financial health of a business or department?

To assess financial health, I review key performance indicators, analyze balance sheets, and compare financial results to budgets and forecasts. I also look for trends in revenue and expenses over time to gain insights into operational effectiveness.

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What is your approach to mentoring junior accountants or new team members?

My approach to mentoring is hands-on and supportive. I believe in sharing my experiences while encouraging questions and discussions. I set up regular check-ins and training sessions to help them develop their skills and gain confidence in their roles.

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Comcast creates incredible technology and entertainment that connects millions of people to the moments and experiences that matter most.

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Full-time, on-site
DATE POSTED
April 8, 2025

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