Senior Solution Consultant/Advisor - BRAZIL ONLY

As a Senior Solution Consultant/Advisor at Coupa, your primary responsibilities will revolve around specializing in Procure-to-Invoice (P2I) product deployments. You'll guide large global enterprises in defining and adopting effective purchasing and invoicing processes while leading several functional design aspects of implementation. Mentoring solution architects and maintaining strong customer relationships are crucial to this role, ensuring the delivery of successful project scopes and maximizing operational excellence.

Candidates applying for the Senior Solution Consultant/Advisor at Coupa should have at least 6 years of consulting experience in Procure-to-Invoice systems. A strong understanding of client management and the ability to steer customers through best practice-driven design processes is essential. Proficiency in Inventory Management, Expense Management, or Spend Analytics, along with outstanding analytical and problem-solving skills, will set you up for success in this role.

At Coupa, the culture is highly collaborative, emphasizing transparency and teamwork. As a Senior Solution Consultant/Advisor, you will be integral to fostering this atmosphere of shared commitment to excellence. The company values innovation and agility, enabling you to work with a diverse set of customers and partners globally while contributing to best practices and training innovations.

Coupa ensures successful implementations by leveraging the expertise of its Senior Solution Consultants/Advisors, who guide customers through the entire Procure-to-Invoice deployment process. This includes meticulous planning, functional design, and mentoring of solution architects to ensure all design aspects are well managed and aligned with the client’s goals. Emphasis on customer relationships and adherence to best practices are core components of Coupa's successful implementations.

Coupa provides numerous opportunities for professional growth for its Senior Solution Consultants/Advisors. You will have the chance to enhance your technical proficiency, develop your leadership skills by mentoring colleagues, and participate in the creation of implementation best practices and training. Additionally, you will engage with diverse, top-tier clients and participate in innovative projects that foster both personal and professional advancement.

Certainly! Discuss your specific roles in previous projects involving Procure-to-Invoice systems, emphasizing your responsibilities in designing, configuring, and delivering these systems. Share examples of how you guided clients through best practices and how that contributed to successful implementations.

In these situations, it's crucial to remain calm and empathetic. Explain your approach to understanding the customer's concerns and collaborating with them to find a solution that meets their needs while aligning with Coupa's capabilities.

I prioritize clear communication and diligent project planning. I break down the project into manageable tasks and set deadlines, while frequently checking in with team members to ensure that we are on track and addressing any concerns proactively.

Building strong relationships requires trust and open communication. Regular check-ins, asking for feedback, and demonstrating that you value their input are key. Additionally, showing commitment to their success cultivates lasting partnerships.

Share a specific example of a time when you led a team, outlining your approach to guidance and mentorship. Highlight how your leadership contributed to the team's success and fostered their professional development.

Discuss a project where you implemented industry best practices effectively. Explain the best practices you chose, why they were relevant, and how they improved the project's outcome, focusing on measurable results when possible.

I actively read industry publications, attend relevant webinars, and participate in professional networks. Staying connected with colleagues and industry leaders also helps me keep abreast of best practices and emerging trends.

Describe the specific tools you have used in past roles, including procurement software platforms such as SAP Ariba or Basware. Highlight how your proficiency with these tools has impacted project success and efficiency.

Success is typically measured through timely completion, adherence to the budget, client satisfaction, and achieving the desired outcomes. I always collect feedback from clients post-implementation to assess satisfaction levels and gather insights for future projects.

Choose a challenging project that illustrates your problem-solving skills. Explain the specific challenges, the strategies you implemented to overcome them, and the final outcome, demonstrating your resilience and adaptability.