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ServiceNow Sales Specialist

Cprime, a Goldman Sachs and Everstone Capital portfolio company, is more than just a full-service consulting firm – we are your strategic partner for driving innovation and agility in your business. Cprime is trusted around the globe to provide strategic and technical consulting, coaching, and training to businesses leading their industry in digital transformation. With over two decades of experience, we have honed our expertise to help organizations adapt at the speed the market demands. In a world where every business is reliant on software, it’s time to embrace change, or be left behind.


We’re more than consultants; we’re passionate problem solvers on a mission to help your organisation thrive in a technology-driven world. We’ve created a dynamic environment with strong innovation where growth is encouraged and diversity is celebrated. We continuously challenge each other to work smarter and adapt new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way.


We are seeking a dynamic and results-driven ServiceNow Account Manager to drive business development efforts and expand our existing customer base. This role is really about closing our region's first ServiceNow customers off the back of a strategic acquisition. The ideal candidate is used to selling genuine solutions, but can also spot tactical quick wins to generate quick traction. We are looking for someone with a hunter mindset.



What you will do:
  • Business Development & New Client Acquisition:
  • Identify and engage potential clients to drive new business opportunities for ServiceNow solutions.
  • Develop and execute go-to-market strategies to penetrate new verticals and geographies.
  • Lead end-to-end sales cycles, including prospecting, solution presentations, negotiations, and deal closures.
Account Growth & Cross-Selling:
  • Manage and nurture relationships with existing customers to maximize account value.
  • Identify opportunities to expand ServiceNow adoption by introducing additional modules and solutions.
  • Collaborate with customer success teams to ensure smooth onboarding and adoption of ServiceNow solutions.
Consultative Selling & Relationship Management:
  • Act as a trusted advisor to clients, understanding their business challenges and aligning ServiceNow offerings to their needs.
  • Build long-term strategic partnerships to drive client success and loyalty.
  • Conduct regular account reviews and strategy sessions to identify growth opportunities.
Collaboration & Internal Coordination:
  • Work closely with marketing, pre-sales, and delivery teams to create compelling proposals and customer presentations.
  • Partner with ServiceNow’s internal teams and implementation partners to ensure seamless service delivery.


Qualifications and Skills:
  • 6+ years in enterprise sales, account management, or business development within ServiceNow or ServiceNow HRSD, SPM, or CSM solutions.
  • Industry Knowledge: Strong understanding of ServiceNow’s platform and capabilities. Prior experience selling SaaS solutions is a plus.
  • Sales Acumen: Proven ability to generate new business, manage complex sales cycles, and close high-value deals.
  • Consultative Approach: Ability to engage C-level executives, understand business pain points, and position ServiceNow as a strategic solution.
  • Communication & Negotiation: Excellent verbal, written, and presentation skills.
  • Self-Starter: Highly motivated, proactive, and able to work independently in a fast-paced environment.


Education and Certifications:
  •  Bachelor’s degree in business administration or comparable business experience.


Travel Requirements:
  • Up to 50% - includes travel to our Leeds office twice a month as well as meeting with clients in and around London.
#LI-HB1
#LI-Hybrid


If you decide to apply for the position, any email, files, attachments and personal data which you provide shall be processed by Cprime, inc., are confidential, and intended solely for the use of the individual or entity to whom they are addressed. Your personal data shall be processed for the purposes of recruitment, recruitment policy and selection.


Cprime embraces diversity and equal opportunity and we are committed to building a team that represents a variety of backgrounds, perspectives, personal circumstances and skills. Prior to the next stage in the recruiting process, we invite you to inform us confidentially if you may require any special accommodations in order to fully engage in our recruitment experience.

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What You Should Know About ServiceNow Sales Specialist, Cprime

If you're a motivated and results-driven ServiceNow Sales Specialist, Cprime is the place for you! As part of our amazing team, you're not just selling solutions; you're forming genuine relationships while helping companies navigate their digital transformation journeys. At Cprime, a Goldman Sachs and Everstone Capital portfolio company, we pride ourselves on being more than a consulting firm; we’re a strategic partner that’s committed to driving innovation and agility in businesses around the globe. This role is perfect for someone with a hunter mindset who can close their region's first ServiceNow customers following a strategic acquisition. You'll engage potential clients, develop go-to-market strategies, and lead the full sales cycle from prospecting to negotiation. Your responsibilities will also include nurturing existing customer relationships to increase account value, identifying cross-selling opportunities, and acting as a trusted advisor in aligning ServiceNow solutions to meet client needs. At Cprime, we foster a supportive and dynamic environment that celebrates innovation and diversity, where you can learn, grow, and contribute to our collective success. If you have 6+ years of enterprise sales experience and a strong understanding of ServiceNow’s capabilities, and you're looking for a role that challenges you while allowing for flexibility and collaboration, let's connect!

Frequently Asked Questions (FAQs) for ServiceNow Sales Specialist Role at Cprime
What are the main responsibilities of a ServiceNow Sales Specialist at Cprime?

As a ServiceNow Sales Specialist at Cprime, your main responsibilities include business development and new client acquisition, managing relationships with existing clients, and acting as a trusted advisor to help them align ServiceNow solutions with their business challenges. You'll lead end-to-end sales cycles, develop go-to-market strategies, and collaborate with internal teams like marketing and customer success to ensure a seamless experience for clients.

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What qualifications are required for the ServiceNow Sales Specialist position at Cprime?

To qualify for the ServiceNow Sales Specialist position at Cprime, candidates should have over 6 years of experience in enterprise sales, account management, or business development, specifically within ServiceNow or similar SaaS solutions. A strong understanding of ServiceNow’s platform, excellent communication and negotiation skills, and a consultative approach to selling are also essential.

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How does Cprime support the growth and development of a ServiceNow Sales Specialist?

Cprime is dedicated to nurturing the careers of its ServiceNow Sales Specialists by providing opportunities for collaboration and professional growth within the company. Our dynamic environment encourages innovation, allowing employees to bring their ideas to the table. We also conduct regular account reviews and strategy sessions to ensure your continuous development and success.

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What is the expected travel for a ServiceNow Sales Specialist at Cprime?

The ServiceNow Sales Specialist role at Cprime includes travel commitments of up to 50%. This will involve trips to our Leeds office twice a month and meeting with clients located around London, allowing for valuable face-to-face interactions.

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What kind of work environment can a ServiceNow Sales Specialist expect at Cprime?

At Cprime, a ServiceNow Sales Specialist can expect a friendly, collaborative, and fast-paced work environment. We celebrate diversity, encourage team-building, and believe in maintaining a healthy work-life balance with flexible working options. It’s a place where you can thrive and contribute to the collective mission of driving innovation.

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Common Interview Questions for ServiceNow Sales Specialist
How would you describe your experience with ServiceNow and its solutions?

Highlight any specific ServiceNow modules you've sold or implemented, detailing how they align with business needs. Make sure to mention your familiarity with features that solve common issues, showcasing your expertise beyond just sales.

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Can you provide an example of a successful negotiation you've conducted?

Describe a particular deal or situation where you had to negotiate terms. Highlight your approach, the challenges faced, and how you successfully closed the deal, demonstrating your sales acumen and communication skills.

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What strategies do you employ for client acquisition in enterprise sales?

Discuss various strategies, such as networking events, leveraging social media, and utilizing customer referrals. Share a success story where your approach led to a significant client acquisition, showcasing your proactive hunter mindset.

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How do you engage C-level executives during your sales process?

Explain your method for preparing for meetings with C-level executives. This may include research, aligning ServiceNow solutions with their business goals, and presenting data-driven results to demonstrate value—essentially showing them you've done your homework.

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What challenges do you foresee in selling ServiceNow solutions?

Address potential objections clients may have regarding costs, implementation, or ROI. Offer insights on how to navigate these challenges, focusing on your problem-solving skills and consultative approach to creating lasting relationships.

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How do you maintain relationships with existing customers?

Discuss your strategies for regular communication, account reviews, and providing ongoing support to clients. Highlight the importance of understanding their evolving needs to ensure they maximize their use of ServiceNow solutions.

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What metrics do you track to assess your sales performance?

Identify key performance indicators such as sales volume, conversion rates, and customer retention rates. Explain how you use these metrics to inform your strategy and adjust your approach for continuous improvement.

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Describe a time you had to work with cross-functional teams. How did you ensure collaboration?

Provide an example of a project where you collaborated with teams such as marketing or customer success. Emphasize communication, setting clear objectives, and maintaining alignment toward common goals to underscore your teamwork skills.

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What is your approach to creating compelling sales presentations?

Describe how you tailor your presentations to address the specific needs and pain points of your audience. Mention the use of data, case studies, and visuals to make your pitch resonate with potential clients.

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How do you keep up with the latest trends in ServiceNow and enterprise sales?

Share methods you use to stay informed, such as attending industry conferences, participating in online courses, or engaging with relevant content. This demonstrates your commitment to professional development and staying current in your field.

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Our mission is to enable our clients to turn ideas into action faster. Cprime transforms businesses with consulting, managed services, and custom solutions that keep us engaged with clients for true lifetime value. We believe in a more productive...

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 31, 2025

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