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Revenue Operations Manager

Curai Health is an AI-powered virtual clinic on a mission to improve access to care at scale. As the pioneer in deploying machine learning into clinical workflows, Curai Health enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers and health systems to keep patients engaged in their care over time, improving health outcomes and reducing costs.


Our company is remote-first and we consider candidates across the United States. Our corporate office is located in San Francisco.


Curai is a healthcare services company that offers primary care services powered by a world-class care team and cutting-edge AI.  This role is part of the Commercial team, comprising the Business & Market Development, Sales,  Revenue Operations, Implementations, Client Success and Marketing functions.


We are looking for a  Revenue Operations Manager to join our Commercial team. Our Revenue Operations Manager plays a critical role in driving productivity and revenue growth by optimizing business development and sales processes, managing sales data and analytics, and implementing effective seller strategies. This position supports sales teams by ensuring they have access to the right tools, systems, and resources to operate efficiently. Key responsibilities include overseeing our Salesforce Admin, the "Deal Desk" process, which involves shaping deals, evaluating pricing structures, offers, and approvals, and assisting sellers with quotes to ensure seamless commercial operations. The Revenue Operations Manager ensures compliance with internal policies and administers incentive programs, while maintaining and improving quoting tools and CRM systems to streamline workflows and enhance overall sales performance.


Who You Are

None of these individually are hard requirements but they do describe the type of folks that we think would be most effective and happy at Curai. 

• Mission-driven: Prioritize patient impact and align decisions with Curai’s goals.

• Backbone & Resilience: You have the courage to challenge assumptions, advocate for best practices, and make tough decisions while maintaining professionalism and collaboration.

• Data and revenue oriented: Use market knowledge and financial analysis to refine models and processes.

• AI Enthusiast: Curious about leveraging AI tools to drive operational efficiency and innovation in your work.

• Resilient problem-solver: Tackle challenges with optimism and an ownership mindset, treating gaps as opportunities.

• Collaborative: Excel in remote, cross-functional environments.

• Lifelong learner: Embrace feedback and adapt quickly in a fast-paced startup setting.


What You’ll Do

• Optimize Sales Processes: Drive to streamline BD/sales workflows to accelerate deal cycles and improve efficiency.

• Manage Deal Desk Operations: Oversee pricing strategies, deal approvals, and compliance with internal/external policies. Support sellers in crafting competitive quotes and negotiating terms.

• Manage Incentive Pay Programs: Design and deliver MBO and quota plans, own the calculations of performance against plans.

• Drive Data Integrity: Maintain CRM (e.g., Salesforce) and quoting tool accuracy, ensuring reliable forecasting and reporting.

• Enable Sales Teams: Support sellers on systems, tools, and best practices to maximize productivity. Oversee our sales tech stack and salesforce administrator.

• Support territory design and pipeline planning aligned with company objectives and growth goals.

• Implement Tech Solutions: Identify new automation opportunities using AI-powered tools to enhance operational scalability.

 

What You’ll Need

• Education: Bachelor’s degree in Business, Finance, Economics, or a related field.

• Experience: 5+ years in revenue/sales operations, deal desk, or related roles (health-tech or healthcare services preferred).

• Technical Skills: Expertise in GSuite, Excel and financial models. Expertise in CRM platforms (e.g., Salesforce), CPQ tools, data visualization (e.g., Tableau), and familiarity with AI tools for workflow optimization.

• Backbone & Leadership: Ability to confidently advocate for solutions while collaborating effectively across teams.

• Curiosity for Innovation: Passion for exploring new technologies, including AI tools that can streamline processes and improve outcomes.

• Remote Collaboration: Proven success in distributed teams across time zones.

• Compliance Knowledge: Familiarity with healthcare regulations and contract standards is a plus.


What We Offer

• Culture: Mission driven talent with great colleagues committed to living our values, collaborating and driving performance

• Pay: Competitive compensation and stock

• Wellness: Unlimited PTO, flexible working hours and remote working options

• Benefits: Excellent medical, dental, vision, flex spending plans, and and paid parental leave

• Financial: 401k plan with employer matching


The annual base salary range for this position is between $120,000 and $140,000 annually. Stock grants also play a key part in any offer, they increase your overall compensation package significantly based on company success. Please note that the base salary range is a guideline, and individual total compensation will vary based on qualifications, skill level, competencies, and work location.


Curai Health is a startup with a small, but world-class team from high-tech companies, AI researchers, and practicing physicians, to team members from non-traditional career paths and backgrounds. We also have research partnerships with leading universities across the country and access to medical data that facilitates research in this space. We are a highly collaborative, data-driven team, focused on delivering our mission with funding from top-tier Silicon Valley investors including Morningside, General Catalyst, and Khosla Ventures.


At Curai Health, we are highly committed to building a diverse and inclusive environment. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for mission-driven teammates, who embody our core values, and appreciate our transparent approach.


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What You Should Know About Revenue Operations Manager, Curai

Curai Health is on the lookout for a dynamic Revenue Operations Manager to join our innovative remote team. In this pivotal role, you will help streamline our business development and sales processes while driving productivity and revenue growth. Your skills will be key in managing sales data, analyzing trends, and implementing effective seller strategies that align with our mission to provide accessible healthcare for all through AI-powered solutions. By overseeing crucial functions like Salesforce Administration and our Deal Desk process, you'll play an important part in shaping deals, pricing evaluations, and ensuring seamless commercial operations. Collaborating with diverse teams within our Commercial unit, which includes Business & Market Development, Sales, and Marketing, you'll access the right tools and resources that empower our sales teams to succeed. We're looking for someone who thrives in a remote-first environment, exhibits resilience in problem-solving, and carries a passion for utilizing AI to optimize operational efficiency. As a Revenue Operations Manager at Curai Health, you can make a tangible impact on patient care while being part of a mission-driven team committed to innovation in the healthcare sector. If you're ready to take on this exciting challenge, we invite you to apply and grow with us!

Frequently Asked Questions (FAQs) for Revenue Operations Manager Role at Curai
What are the key responsibilities of a Revenue Operations Manager at Curai Health?

The Revenue Operations Manager at Curai Health plays a vital role in enhancing productivity by optimizing business development and sales processes. Key responsibilities include overseeing the Salesforce Administration, managing the Deal Desk process, and ensuring sales teams have the right tools and resources. Additionally, the role involves driving data integrity, managing incentive programs, and collaborating on territory design to align with company growth objectives.

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What qualifications are needed for the Revenue Operations Manager position at Curai Health?

To be a successful Revenue Operations Manager at Curai Health, candidates should possess a Bachelor's degree in Business, Finance, or a related field, along with over five years of experience in revenue or sales operations. Proficiency in CRM platforms like Salesforce, and familiarity with financial modeling, data visualization tools, and AI-driven solutions will be highly beneficial. Strong leadership abilities and a collaborative spirit are also essential for this role.

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How does Curai Health support its Revenue Operations Manager in achieving team goals?

Curai Health is committed to fostering an environment of growth and collaboration. As a Revenue Operations Manager, you'll be equipped with the necessary tools, systems, and resources to operate efficiently. This includes access to advanced CRM systems and other sales tech solutions that streamline workflows, thus enabling you to focus on optimizing sales processes and achieving team goals effectively.

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What is the salary range for the Revenue Operations Manager at Curai Health?

The annual base salary for the Revenue Operations Manager at Curai Health ranges from $120,000 to $140,000. Additionally, stock grants form a significant part of the overall compensation package, which can enhance total earnings based on the company's performance. Individual compensation may vary depending on experience and skills.

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What is the company culture like at Curai Health for a Revenue Operations Manager?

Curai Health's culture is mission-driven and collaborative, embracing a diverse and inclusive work environment. The team values transparency, encourages lifelong learning, and supports innovative solutions to improve healthcare access. As a Revenue Operations Manager, you will be part of a small but world-class team dedicated to delivering high-quality care through data-driven decision-making and cutting-edge technology.

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Common Interview Questions for Revenue Operations Manager
Can you explain your experience with sales process optimization as a Revenue Operations Manager?

In answering this question, focus on specific examples where you identified inefficiencies in sales workflows. Describe the strategies you implemented to streamline these processes and the impact they had on productivity and revenue growth. Highlight any tools or technologies you utilized, such as CRM systems or automation.

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How do you ensure data integrity within a CRM system like Salesforce?

To effectively tackle this question, talk about your strategies for maintaining data accuracy, such as regular audits, user training, and implementing best practices for data entry. You should mention the importance of reliable forecasting and reporting for informed decision-making and how data integrity supports sales goals.

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What experience do you have with managing incentive programs?

Share specific examples of the incentive programs you've designed or managed. Discuss your approach to creating motivating and fair plans, as well as how you measured performance against those plans. Be sure to emphasize your understanding of revenue goals and how incentive structures can align with them.

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Describe a time you faced resistance in implementing a new sales tool or process.

In your response, demonstrate your problem-solving and communication skills. Describe the resistance you encountered, how you addressed the concerns, and the steps you took to encourage adoption. Highlight any positive outcomes resulting from overcoming that resistance.

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How do you approach cross-functional collaboration in a remote setting?

Emphasize your strategies for effective communication and collaboration in a remote work environment. Discuss your experience working with different teams, how you maintain engagement, and the tools or platforms you use to facilitate seamless collaboration.

Join Rise to see the full answer
What strategies do you use for effective deal management in a Deal Desk?

Discuss the methodologies you apply to manage deal approvals and ensure compliance with internal processes. Explain how you work with sellers to craft competitive quotes and negotiate terms that align with company objectives while maintaining efficiency.

Join Rise to see the full answer
Can you give an example of how you've utilized AI tools in your previous roles?

Talk about specific instances where you've leveraged AI-driven technologies to improve operational tasks or enhance efficiencies. Provide examples of how these tools helped streamline processes and the outcomes they generated for your teams.

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What do you consider the most critical metrics for revenue operations?

Here, elaborate on the KPIs you focus on, such as sales pipeline metrics, conversion rates, and forecasting accuracy. Discuss how you analyze these metrics to inform strategies and drive revenue growth, making sure to relate them to your experiences.

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How do you maintain compliance with healthcare regulations in your operations?

Discuss your knowledge of healthcare regulations and how you ensure compliance within your operational processes. Speak about any frameworks or practices you implement to adhere to regulations and how they contribute to trust and reliability in your role.

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Why do you want to work at Curai Health as a Revenue Operations Manager?

When answering this question, connect your personal values and professional goals with Curai Health's mission and values. Talk about why you are excited about the opportunity to contribute to a healthcare startup focused on accessibility and innovation, as well as the collaborative work culture.

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Our Mission: Providing everyone access to the world’s best healthcare We see access to healthcare as fundamental to all human beings. Accomplishing this goal requires building a system that is scalable and capable of addressing the challenges to ...

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Full-time, remote
DATE POSTED
April 12, 2025

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