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Key Account Manager

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Molecular Devices, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team—rooted in collaboration, authenticity, and innovation—you’ll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all.

Learn about the Danaher Business System which makes everything possible.

The Key Account Manager is responsible for driving the full Molecular Devices’ Product Portfolio. The associate will serve as the primary point of contact for existing and new accounts in the region, effectively communicating Molecular Devices’ value proposition. The full product portfolio includes microplate readers & washers, cellular imaging systems, clone screening and electrophysiology solutions and associated software. As a member of the sales organization, this role is responsible for building and maintaining strong customer relationships directed toward growing Molecular Devices’ market share, revenue, and profitability year over year in the following target market segments: life sciences, government installations, biotechnology, pharma, academic research labs, contract labs, and incubator spaces.

This position reports to the Regional Sales Manager, Central / West and is part of the Key Account Manager commercial team and will be working remotely to cover the WA, OR, ID, MT, WY and AK territory.

In this role, you will have the opportunity to:

  • Drive growth and gain market share through effective territory planning, account management and value selling. Achieve sales targets and company goals through successful promotion of Molecular Devices’ full portfolio.

  • Actively engage customers, understand their research needs/challenges and position Molecular Devices’ portfolio to supply the preferred innovative solutions to accelerate discovery.

  • Collaborate with and leverage internal technical specialists to understand customer workflows. Develop and support solutions that exceed the customers’ expectations while fully leveraging the entire MD portfolio. Generate demand for new technologies.

  • Champion Molecular Devices standard sales processes, Danaher Business Systems, and digital tools, to drive sustainable success for Molecular Devices, the customer and yourself.

The essential requirements of the job include:

  • Bachelor’s Degree or higher in a related Life Sciences discipline.

  • A minimum of 2 years of field sales experience, engaging and selling into the life science, drug discovery, or related industry. 

  • Residing within listed territory and willing to invest 80% of working time in field interacting with customers and teammates.

  • Passionate about using Salesforce.com CRM Database to share customer insights, forecast, accurately reflect funnel, analyze performance and identify business gaps and strengths.

  • Demonstrated ability to build and maintain relationships with customers and internal stake holders to achieve success in a team environment.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Ability to travel – 80% within territory or company events

  • Must have a valid driver’s license with an acceptable driving record

  • Ability to lift, move or carry equipment up to 40lbs.

It would be a plus if you also possess previous experience in:

  • The microplate reader, high-content imaging or cell line development space(s)

Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Molecular Devices we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Molecular Devices can provide.

The base salary range for this role is $99,000 to $105,000 plus a sales commission plan. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

#LI-KL1

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. 

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.

Average salary estimate

$102000 / YEARLY (est.)
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$99000K
$105000K

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What You Should Know About Key Account Manager, Danaher

Are you ready to take your career to the next level as a Key Account Manager at Molecular Devices? Located in the vibrant city of Seattle, WA, this role offers you an incredible opportunity to play a vital role in the life sciences, diagnostics, and biotechnology sectors. At Molecular Devices, you'll be part of a team that is dedicated to innovation and impact, ensuring that our automated and AI-enabled technologies empower researchers to tackle complex scientific questions. In this position, you will be the primary contact for existing and new accounts across the region, strategically communicating our extensive product portfolio, which includes microplate readers, cellular imaging systems, and associated software. Your strong relationship-building skills will be essential as you engage with institutions in academia, biotech, pharma, and more, driving growth and increasing market share. You will thrive here, collaborating with technical specialists to provide tailored solutions to meet customer needs while championing our standard sales processes. With a Bachelor’s degree in a Life Sciences discipline and a minimum of two years of relevant experience, you can excel in this pivotal role and contribute to groundbreaking advancements in science and therapeutic development. Join us at Molecular Devices and be part of something extraordinary—together, we can shape a healthier future for all.

Frequently Asked Questions (FAQs) for Key Account Manager Role at Danaher
What are the responsibilities of a Key Account Manager at Molecular Devices?

As a Key Account Manager at Molecular Devices, your primary responsibilities include managing and growing existing customer accounts while identifying new ones within the life sciences, biotech, pharma, and academic sectors. You'll engage directly with customers to understand their research needs and challenges, effectively communicating the value of our product portfolio, which includes innovative solutions such as microplate readers and imaging systems.

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What qualifications are required for the Key Account Manager position at Molecular Devices?

To succeed as a Key Account Manager at Molecular Devices, candidates should hold a Bachelor's degree in a related Life Sciences discipline and have a minimum of two years of field sales experience in the life sciences or drug discovery industries. The ability to build strong customer relationships and utilize CRM systems like Salesforce.com to manage insights and forecasts is also essential for this role.

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What type of customers will a Key Account Manager work with at Molecular Devices?

In the role of Key Account Manager at Molecular Devices, you will engage with a diverse range of customers including those in academia, biotechnology, pharmaceutical companies, government labs, and contract research organizations. Understanding the varied needs of these customers will be crucial for positioning Molecular Devices' innovative solutions effectively.

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How does Molecular Devices support the growth of Key Account Managers?

Molecular Devices is committed to the professional development of Key Account Managers by fostering a culture of collaboration and innovation. Through leveraging internal technical specialists and adhering to the Danaher Business System, you will be provided with the tools and resources needed to exceed customer expectations and drive success across your territory.

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Is the Key Account Manager position at Molecular Devices remote?

Yes, the Key Account Manager position at Molecular Devices offers the flexibility of remote work. While you will primarily manage accounts across several states, including Washington, Oregon, Idaho, and more, you can conduct many of your duties from home while also engaging with customers through field visits and events.

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Common Interview Questions for Key Account Manager
Can you describe a successful sales strategy you used in your previous role?

When answering this question, provide a specific example that highlights your sales strategy, including how you identified target markets, engaged potential clients, and overcame challenges, ensuring to connect your past experience to the Key Account Manager role you seek at Molecular Devices.

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How do you prioritize accounts in your territory?

Share your approach to account prioritization based on factors such as potential revenue, customer needs, and market trends. Discuss how your strategies align with the goals of Molecular Devices to drive growth and enhance customer relationships.

Join Rise to see the full answer
Describe a challenging situation with a customer and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to structure your response, detailing a specific challenge you faced with a customer in a previous sales role, what actions you took to resolve the issue, and the positive outcome that followed.

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What role does teamwork play in your sales process?

Emphasize the importance of collaboration within a sales environment, particularly in the context of Molecular Devices. Share examples of how working closely with technical teams or colleagues helped you meet client needs and drive sales success.

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How do you remain updated on industry trends and product knowledge?

Discuss your methods for staying informed about developments in life sciences and biotechnology, such as attending conferences, participating in online forums, or leveraging professional networks. Explain how this knowledge feeds into your sales tactics as a Key Account Manager.

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What is your experience with CRM systems like Salesforce.com?

Discuss your familiarity with Salesforce.com and how you've effectively utilized it to track sales activities, manage customer relationships, and forecast opportunities. Highlight specific features of the CRM that you find particularly useful for the Key Account Manager position.

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How do you handle objections from potential clients?

Share your strategies for addressing objections, focusing on the importance of listening to customer concerns, empathizing with their challenges, and effectively presenting solutions aligned with the portfolio of Molecular Devices.

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What motivates you in a sales role like the Key Account Manager at Molecular Devices?

Reflect on the elements that drive you in your sales career, such as achieving targets, helping customers find solutions, and the impact of your work on scientific advancements. Make sure to relate your motivations to Molecular Devices' mission and values.

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Can you discuss your experience in the life sciences, biotech, or pharma sectors?

Provide an overview of your professional background in these industries, highlighting specific roles, responsibilities, and what you've learned, particularly how this experience prepares you for the Key Account Manager position at Molecular Devices.

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What do you think differentiates Molecular Devices from its competitors?

Show your understanding of Molecular Devices by discussing its unique offerings, commitment to innovation, and customer-centric approach. Relate these differentiators back to how they inform your strategy as a Key Account Manager.

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Our globally diverse team of 80,000 associates is united by our Shared Purpose—Helping Realize Life’s Potential. This Shared Purpose is at the core of our deep commitment to developing innovations in science and technology that make a difference i...

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DATE POSTED
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