Pre-Sales Manager, Field Engineering

As a Pre-Sales Manager at Databricks, your primary responsibilities include leading a talented team of Solutions Architects and Solutions Engineers, mentoring and growing the team, and enhancing collaboration between pre-sales and sales departments. You will be tasked with building strong relationships with key customer executives and ensuring solution and value-based selling practices within the team, all while championing the Databricks culture of customer focus and teamwork.

Candidates for the Pre-Sales Manager role at Databricks should have extensive experience managing successful teams in Big Data, Cloud, or SaaS environments. A strong technical background in Data Engineering, Database technologies, or Data Science is essential, along with a demonstrated ability to mentor and scale teams effectively. Fluent communication skills in both Spanish and English are required to engage with a diverse clientele and internal teams.

The Pre-Sales Manager at Databricks plays a crucial role in supporting complex sales cycles by ensuring that pre-sales teams are well-prepared and aligned with sales strategies. With a focus on solution-based selling, you’ll help identify customer needs, showcase the value of Databricks solutions, and bolster the effectiveness of sales processes, leading to increased revenues for the organization.

Databricks is looking for candidates with significant industry experience in managing teams within technical cloud or data environments. A proven track record of success in mentoring and growing technical teams is essential, with familiarity in consumption-based business models being highly valued. If you’re nurturing a passion for the data and AI market, this role might be perfect for you!

Databricks is recognized for its strong brand in the data and AI market, and as a Pre-Sales Manager, you’ll be positioned to make significant contributions to an innovative company culture. The emphasis on mentorship, collaboration, and diversity ensures a supportive work environment where your skills can flourish as you work with an accomplished team dedicated to delivering exceptional solutions to clients across the globe.

In response to this question, focus on specific examples from your past roles that demonstrate your leadership style and successful outcomes. Describe how you have mentored team members, navigated challenges, and built a collaborative culture. Highlight any processes you've established that have led to increased efficiency in your teams.

Discuss your strategies for engaging customers, such as understanding their business needs and aligning Databricks solutions with their objectives. Share examples of how you have fostered long-term partnerships and utilized feedback to refine your approach and deliver greater value.

When answering this question, articulate the importance of aligning solutions with customer pain points. Describe methodologies you’ve employed to identify customer value and ensure that your team communicates these effectively during the sales cycle.

Explain your approach to mentorship and professional development in fast-paced environments. Highlight how you balance individual team growth with overarching team goals, and share concrete examples of how you've helped your team thrive even during high-pressure situations.

Offer details on the processes or systems you've put in place that have streamlined workflows and improved product focus within your teams. Discuss how these implementations have resulted in tangible improvements in engagement and outcomes.

Utilize this question to showcase your passion and awareness of the industry. Highlight how data and AI are transforming decision-making processes, improving efficiency, and fostering innovation across various sectors. Make a strong connection to the role of Databricks in leading these trends.

Choose an impactful example that showcases your skills in navigation through complex sales cycles with technical solutions. Detail the challenges faced, how you addressed customer needs, and the resultant benefits for both the client and your organization.

Delineate the importance of communication and alignment between sales and pre-sales. Provide examples of how this collaboration has helped meet customer expectations and drive sales successes.

Discuss the various resources you utilize, such as industry publications, webinars, and networking opportunities to remain knowledgeable. Mention any engagements that demonstrate your active participation in the technology community.

Discuss metrics such as customer satisfaction, sales revenue, team growth, and efficiency as critical indicators of success. Share how you would set expectations and ensure your team is aligned with these goals.