D365 & Power Platform - Senior Functional Consultant

As a D365 & Power Platform - Senior Functional Consultant at Datacom, your primary responsibilities involve leading the design, delivery, and ongoing support for Dynamics 365 and Power Platform implementations. You will collaborate closely with clients to meet their unique business needs while managing a team of functional consultants. Your role will include leveraging your extensive knowledge of CRM systems, understanding industry-specific challenges, and implementing effective solutions.

To succeed as a D365 & Power Platform - Senior Functional Consultant at Datacom, candidates generally need a minimum of seven years of experience with the Dynamics 365 platform and consultancy. Essential qualifications include expertise in CRM systems, Agile methodologies, and strong presentation and communication skills. Familiarity with Power Platform tools, such as Power Apps, and a background in delivering successful projects are also crucial.

Team leadership experience is highly valued for the D365 & Power Platform - Senior Functional Consultant position at Datacom. As you will oversee a team of functional consultants, having a proven track record in leading teams not only enhances project delivery but also fosters a collaborative environment. Your ability to mentor others and share best practices will significantly impact the success of our projects.

In the D365 & Power Platform - Senior Functional Consultant role at Datacom, you will work extensively with Dynamics 365 Customer Engagement and various Power Platform tools. Familiarity with Agile delivery methods will be essential, as will your expertise in CI/CD and DevOps practices. You may also use business analysis frameworks and documentation tools to ensure project success.

Datacom is committed to your professional development as a D365 & Power Platform - Senior Functional Consultant. The company provides pathways for career advancement, whether you prefer specializing in technical areas or stepping into leadership roles. With access to experienced mentors, ongoing training, and a supportive culture, you’ll have the tools needed to thrive and grow your career.

When responding, highlight specific projects where you implemented Dynamics 365 solutions, showcasing your roles and contributions. Discuss how you leveraged the Power Platform tools to enhance business processes or solve problems, emphasizing any aesthetic or technical challenges you successfully navigated.

In your answer, focus on your methodology—whether it’s gathering requirements through interviews, developing user stories, or implementing Agile techniques. Provide real examples that illustrate your process of collaborating with clients to ensure their needs are met effectively.

Share specific examples where you led a team or project, detailing the challenges faced and how you overcame them. Emphasize your approach to fostering teamwork and mentorship, showcasing the positive results of your leadership style.

Choose a specific challenging project and explain the context, the obstacles you faced, and how your proactive approach helped overcome those challenges. Highlight your problem-solving skills and teamwork in navigating the project to successful completion.

Discuss your preferred communication tools and strategies, such as regular check-ins, status updates, and feedback mechanisms. Highlight how maintaining transparency and clarity helps keep everyone aligned and informed throughout a project.

Explain your familiarity with Agile techniques like Scrum or Kanban. Provide examples of how you’ve successfully implemented Agile principles in previous projects and how they benefited both the team and the client.

Articulate your business analysis experience, detailing your approach to analyzing requirements, identifying gaps, and providing insights that lead to improved solutions in D365. Mention any tools and techniques you’ve used.

Share your philosophies around continuous improvement and how you integrate DevOps practices in your projects. Discuss specific practices or tools you’ve implemented to enhance productivity and ensure successful project delivery.

Talk about your time management skills and methods you use to prioritize tasks effectively. Share examples of past experiences where you successfully met tight deadlines while maintaining quality in your deliverables.

Discuss pitfalls such as insufficient requirement gathering, lack of user training, and failure to involve stakeholders early in the process. Emphasize how your proactive strategies mitigate these issues to ensure successful implementations.