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Payment Operations Specialist (EMEA)

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

What you will enjoy working on:

  • Efficiently execute all processes and operations related to payments or our Deel-branded debit cards

  • Accurately review and record data in our system and ensure consistency and precision

  • Assist with payment or debit card inquiries or issues from our customers

  • Coordinate with both internal cross-functional teams and our external partners on customer requests or issues

  • Assist with providing payment or debit card expertise to improve processes, tooling, automation, and user experience

  • Create and maintain process documentation

Requirements:

  • You have 0-4 years of experience in an high-volume output operations team (your level/title will be based on your prior experience)

  • You ideally have some experience at a scrappy startup especially within the FinTech industry.

  • You have excellent written and verbal communication skills

  • You are data-driven and have a structured approach to solving problems

  • You are very organized and has an acute attention to detail

  • You uphold a service-oriented mindset when working with internal and external teams

  • You are willing to put in extra hours during our busy periods (typically around the end of month)

  • You are able to work in an extremely fast-paced environment while maintaining quality and accuracy

  • You are able to execute independently and maintain integrity in a fully remote company

  • You are a fun and supportive teammate!

  • Must be based within EMEA region.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

DISCLOSURE 

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on the 19th of February, 2025.

For more information about our data protection practices, please visit our Privacy Policy.

You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144.

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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What You Should Know About Payment Operations Specialist (EMEA), Deel

Join Deel as a Payment Operations Specialist (EMEA) and be a part of a vibrant team transforming how businesses hire talent globally. In this role, you’ll be working in a fast-paced environment where your contributions matter. You’ll efficiently execute payment operations related to our Deel-branded debit cards, ensuring that both our customers and internal teams can seamlessly navigate any inquiries or issues. With a strong focus on accuracy, you’ll review and record data to maintain clarity and precision, while also collaborating with various teams and external partners to enhance our processes and user experience. We’re looking for someone who thrives in high-volume settings and appreciates the challenges that come with working in a startup atmosphere, particularly within the FinTech sector. If you’re organized, detail-oriented, and possess excellent communication skills, you could be a great fit for our flexible and inclusive workforce. At Deel, your work will make a significant impact on connecting exceptional talent with amazing opportunities, all while enjoying the perks and flexibility that come with being part of our innovative team. Embrace this opportunity to shape the future of hiring and to help forge a world where talent knows no borders.

Frequently Asked Questions (FAQs) for Payment Operations Specialist (EMEA) Role at Deel
What are the main responsibilities of the Payment Operations Specialist (EMEA) at Deel?

As a Payment Operations Specialist (EMEA) at Deel, your main responsibilities will include efficiently executing all processes related to payments and Deel-branded debit cards, accurately recording and reviewing data, assisting with inquiries or issues from customers, and coordinating with both internal teams and external partners. You’ll also provide expertise to enhance processes and user experiences, ensuring that operations run smoothly.

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What qualifications are needed for the Payment Operations Specialist position at Deel?

Candidates for the Payment Operations Specialist (EMEA) role at Deel should have 0-4 years of experience in a high-volume operations team, ideally in the FinTech industry. A strong service-oriented mindset, excellent communication skills, and a data-driven approach to problem-solving are essential. Attention to detail and organizational skills are crucial, as well as the ability to work in a fast-paced environment.

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What does the work environment look like for a Payment Operations Specialist at Deel?

As a Payment Operations Specialist (EMEA) at Deel, you will enjoy working in a fully remote environment, allowing flexibility and work-life balance. You’ll be part of a diverse global team committed to fostering a culture of learning and innovation. The role requires adaptability to manage busy periods, especially month-end, making organizational skills key to success.

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What types of growth opportunities does Deel offer for Payment Operations Specialists?

Deel is dedicated to the career growth of its employees, especially in roles such as the Payment Operations Specialist (EMEA). Opportunities for professional development, including stock grant options and access to tailored equipment for your role, are available. Being part of a leading company in international payroll and compliance, you’ll also gain invaluable experience in the FinTech space.

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How does Deel promote diversity and inclusion in the workplace for Payment Operations Specialists?

At Deel, we are committed to cultivating a diverse and inclusive workplace for all employees, including Payment Operations Specialists (EMEA). We positively encourage applications from qualified candidates regardless of their background, and ensure that our hiring processes are fair and equitable. We actively provide accommodations during recruitment for individuals with disabilities, demonstrating our commitment to inclusivity.

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Common Interview Questions for Payment Operations Specialist (EMEA)
Can you describe your experience with payment processing in a high-volume environment?

When answering this question, focus on specific tasks you've performed in managing payments or financial data. Share examples that demonstrate your ability to maintain accuracy under pressure and how you handle multiple priorities effectively in fast-paced settings.

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How do you ensure accuracy when handling financial information?

Highlight your organizational skills and attention to detail here. Discuss the methods you use to double-check your work, such as using software tools or checklists, and any relevant experience where accuracy was critical.

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What strategies do you use to communicate effectively with customers?

Discuss your approach to customer service, emphasizing empathy and clarity. Talk about how you actively listen to customer concerns and ensure they feel valued, providing examples of successful interactions.

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Describe a time when you faced a challenge in your role. How did you handle it?

Choose an example that demonstrates your problem-solving abilities. Explain the context, the challenge, the steps you took to resolve it, and any positive outcome resulting from your actions.

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How do you prioritize your tasks when working under tight deadlines?

Describe your prioritization system, whether it involves using tools or techniques to categorize tasks. Share an example that illustrates how you successfully met a tight deadline while maintaining quality.

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What motivates you to work in the FinTech industry?

Discuss your passion for financial technology and how it shapes the way businesses operate. Share any relevant experiences that inspired your interest in this field and how you see yourself contributing to it at Deel.

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How do you handle repetitive tasks while maintaining efficiency?

Explain your strategies for keeping motivated and engaged when tasks become repetitive. Talk about any creative solutions you’ve implemented to streamline processes or maintain accuracy.

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Why do you want to join Deel as a Payment Operations Specialist?

Express your enthusiasm for Deel's mission to revolutionize hiring and payment processes globally. Connect your skills and experiences to the values and impact of Deel, mentioning how you will add value to the team.

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Can you provide an example of improving a process in a previous role?

This is your chance to showcase initiative. Focus on a specific process, detail the steps you took to identify and implement improvements, and discuss the positive outcomes of those changes.

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How do you ensure compliance with financial regulations in your work?

Share your understanding of financial compliance and how you stay updated on regulations that affect your role. Describe specific practices you follow to uphold compliance standards in your daily tasks.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

1887 jobs
MATCH
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BADGES
Badge Diversity ChampionBadge Flexible CultureBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 27, 2025

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