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Food Production Supervisor

Overview

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Food Production Supervisor to join our El Segundo  team supporting the LAX airport.

 

Key Responsibilities as a Food Production Supervisor for dnata Catering, you will be responsible for overseeing the efficient and high-quality production of food items for airline passengers. Your main role will be to manage and lead a team of production staff, including chefs, cooks, and kitchen assistants, in executing food preparation, cooking, and packaging processes. You will work closely with the Executive Chef and culinary team to ensure that all meals are prepared according to established recipes, portion sizes, and presentation standards. Additionally, you will be responsible for monitoring and maintaining the highest levels of food safety and hygiene, strictly following industry regulations and guidelines. Your expertise in production planning, inventory management, and kitchen operations will be essential in optimizing workflow, reducing waste, and maximizing productivity. You will also collaborate with suppliers to ensure the timely delivery of ingredients and materials necessary for production. As a Food Production Manager, your strong organizational and problem-solving skills will be crucial in addressing any operational challenges and ensuring smooth operations. By maintaining a high level of quality control and efficiency, you will contribute significantly to the success and reputation of dnata Catering.

 

 

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

You Will

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Lead and motivate the AM or PM food production team.
  • Safeguard on time performance
  • Develop and streamline process, e.g., accessibility, availability, cost, quality, and production assurance.
  • Guarantee systems for best productivity.
  • Attend food tasting sessions as required.
  • Adhere to food safety compliance, HACCP regulations, Medina, FDA, dnata's internal rules and regulations.
  • Manage day-to-day food production Supervisors / and assembly room staff.
  • Guide communications to ensure food cost goals and on-time delivery of finished product are guaranteed.
  • Plan assigned work to ensure on-time delivery of finish product.
  • Manage multiple priorities and meet frequent short timeline goals and deadlines.
  • Calculate labor standards according to flight production schedules and meal order volumes (shift schedules)
  • Stay within budgeted labor goals (total head count, regular working hours, overtime)
  • Identify problematic areas and suggest solutions within the consigned sector to Production or Operation Manager / General Manager
  • Present solutions to Supervisors / Department Heads and Management
  • Employee is regularly exposed to extreme cold (35-40 Degrees).

Nonessential functions:

  • Other duties as assigned.

 

The salary range for this position is $62K - $75K annual with weekly pay, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

You Have

EDUCATION: Associate degree (A. A.) or equivalent from two-year College or technical school; or five years related experience and/or training; or equivalent combination of education and experience. 3+ years’ experience in the field of manufacturing and manufacturing processes, preferable complex food production environments: e.g., airline catering.

 

QUALIFICATIONS:

  • knowledge of Microsoft Word and Microsoft Excel
  • 3+ years’ experience in the field of manufacturing and manufacturing processes, preferable complex food production environments: e.g., airline catering
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • High end food knowledge is an asset but not a must.
  • Proficient culinary knowledge of terms, procedures, and practices.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
  • Flexibility to perform assigned tasks independently or as part of a work team.
  • Hazard Analysis Critical Control Point (HACCP) and general food safety standards knowledge is required.
  • Experienced professional with excellent written and verbal communications skills, and ability to interact and work well with a diverse group of people and departmental functions inside the organization.

Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 

 

Physical demands:

While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.

 

Work environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud. While performing the duties of this job, the employee is regularly exposed to extreme cold (35-40 Degree).

Diversity Matters

 

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer, and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.

Average salary estimate

$68500 / YEARLY (est.)
min
max
$62000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Food Production Supervisor, dnata

Join our dynamic team at dnata Catering as a Food Production Supervisor in El Segundo, where you will play a pivotal role in ensuring top-notch food service for airline passengers. In this engaging position, you'll oversee the daily operations of food production, leading a talented team of chefs, cooks, and kitchen assistants. Your responsibility will be to guarantee that every meal is prepared to perfection according to our extensive recipes and presentation standards. Collaborating closely with the Executive Chef and culinary team, your attention to food safety and hygiene will ensure that we meet industry regulations. Beyond that, you will utilize your expertise in production planning to streamline workflows and enhance productivity, ultimately making a difference in our reputation and success in the aviation catering industry. You'll interact with suppliers, manage food cost goals, and tackle any operational challenges that arise. If you have a passion for food and leadership, this is the perfect opportunity to join dnata Catering, a global leader in air services with a rich history of excellence since 1959. Together, we can make every meal memorable for our passengers at LAX!

Frequently Asked Questions (FAQs) for Food Production Supervisor Role at dnata
What are the responsibilities of a Food Production Supervisor at dnata Catering?

As a Food Production Supervisor at dnata Catering, your responsibilities include leading and motivating the food production team, ensuring timely performance, streamlining processes for efficiency, and maintaining compliance with food safety standards. You will oversee food preparation and cooking, manage daily tasks of your team, and address any operational challenges, thereby ensuring the smooth running of food operations.

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What qualifications are required for the Food Production Supervisor position at dnata Catering?

To qualify for the Food Production Supervisor role at dnata Catering, candidates should possess an associate degree or equivalent experience, ideally in food production environments such as airline catering. A minimum of 3 years of relevant experience is also required, alongside strong organizational and communication skills, and a solid understanding of HACCP and food safety regulations.

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How does dnata Catering ensure food safety for airline meals?

Dnata Catering emphasizes food safety as a top priority, with all Food Production Supervisors required to adhere to strict regulations including HACCP standards. By following established procedures for food handling, storage, and preparation, and regularly monitoring compliance, dnata ensures that every meal served meets the highest quality and safety standards.

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What is the working environment like for a Food Production Supervisor at dnata Catering?

The working environment for a Food Production Supervisor at dnata Catering in El Segundo is dynamic and fast-paced. You will work indoors in a kitchen setting that can vary in noise levels and temperatures, especially being regularly exposed to extreme cold. The role requires multitasking and adherence to strict safety protocols, keeping the well-being of our team and the quality of our food as priorities.

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What opportunities for professional development does dnata Catering offer for the Food Production Supervisor role?

dnata Catering is committed to ongoing development for its staff, including Food Production Supervisors. Opportunities for professional growth include training and mentoring programs, participation in employee resource groups, and workshops designed to enhance leadership and culinary skills, ensuring you can thrive in your career within the organization.

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Common Interview Questions for Food Production Supervisor
How do you handle team motivation as a Food Production Supervisor?

To motivate your team as a Food Production Supervisor, emphasize open communication, provide constructive feedback, and recognize individual accomplishments. Creating a positive work culture and encouraging collaboration are key to maintaining high morale and productivity.

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Can you describe your experience with food safety protocols?

In your response, highlight any specific training or certifications you possess related to food safety. Discuss your familiarity with HACCP standards, as well as practical examples of how you ensure compliance in daily operations, demonstrating your commitment to maintaining high safety standards.

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What strategies do you use for efficient workflow in food production?

Efficient workflow can be achieved by implementing process mapping and regularly reviewing operational procedures to identify bottlenecks. Utilizing effective communication tools and cross-training team members can also promote efficiency and adaptability in dynamic environments like food production.

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How do you manage multiple priorities and tight deadlines?

Focus on prioritization and organization when managing multiple priorities. Utilize tools such as daily planning and scheduling to set clear tasks for yourself and your team. Keeping an open line of communication with team members will allow for adjustments as needed, helping to ensure deadlines are met.

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What steps do you take for quality control in food production?

Quality control begins with setting clear standards for cooking and presentation. Regularly taste testing meals and training team members on these standards ensures consistency. Documenting feedback and creating action plans for improvement shows a proactive approach towards maintaining high quality.

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How would you handle a conflict within your food production team?

Handling conflict requires a careful and empathetic approach. I would initially listen to each party’s perspective, aim for a collaborative resolution, and encourage effective dialogue. Finding common ground and facilitating compromise will help to maintain harmony within the team.

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Describe a time you successfully implemented a process improvement.

Share an example where you analyzed a specific process within the production workflow that resulted in inefficiencies. Detail the steps you took to identify the issues, implement changes, and measure the results, focusing on how those improvements benefited the overall production operations.

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How do you stay updated on food trends and industry regulations?

I stay current by participating in industry conferences, following relevant publications, and engaging in continuous education. Networking with other professionals also provides insights into emerging trends and practices, ensuring that we remain compliant with regulations and innovative in our offerings.

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What is your approach to staff training and development?

I believe in developing a training program that emphasizes hands-on learning, mentorship, and regular evaluations. Encouraging team members to engage in continuous learning and providing them with growth opportunities motivates the staff and enhances overall team performance.

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Why is teamwork important in food production?

Teamwork in food production is vital for achieving operational efficiency and quality outcomes. Collaborative efforts allow for smooth coordination, sharing of ideas, and collective problem-solving, which all lead to enhanced productivity and improved work relationships.

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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