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Assistant Manager - job 1 of 12

Company Description

Looking for the first step to your new career? 90% of Franchisees started out as a delivery Expert or an inside position and that could be you too!!
 

You’re a natural born leader, so maybe it's time you moved up. You want to grow your talents and career…Well now's your chance - Domino's Pizza is hiring leaders - more specifically assistant managers. Of course, you'll need some skills – sound judgment, empathy, people management insight and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, Team Dynamic, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team members are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!

Job Description

Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  • Operate, clean, and maintain all store facility and equipment.
  • Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Physical Requirements:

Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. 
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  • You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Qualifications

  • Must be 18 years of age and have a valid driver's license
  • Must pass a Criminal Background Check
  • Preferred to have access to an insured vehicle which can be used for delivery
  • Must have one year of driving history and pass Motor Vehicle Record Check, meeting company-specific standards

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

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What You Should Know About Assistant Manager, Domino's

Domino's Pizza is looking for an enthusiastic Assistant Manager to join their dynamic team located at 2700b U.S. 29, Lawrenceville, GA. If you’re ready to take your first step toward an exciting career, this could be the perfect opportunity for you! As an Assistant Manager, you will hold the reins during your shifts, overseeing everything from cost control to customer satisfaction. Your natural leadership skills are crucial as you set the example for your crew, ensuring everyone follows company policies and procedures with utmost precision. With a focus on building a supportive and fun work environment, you'll be managing staffing, marketing efforts, and enhancing the customer experience while enjoying the camaraderie of your team. You’ll also take charge of administrative tasks like paperwork submission and inventory management. Domino’s prides itself on fostering a culture where everyone’s contributions are recognized and valued, and we believe that great team members drive our success. If you are ready to embrace a role that includes both fun and responsibility while growing your career in the pizza delivery business, applying to be an Assistant Manager at Domino's Pizza is the next step you should take. We're eager to see what you can bring to our team; come and show us your skills!

Frequently Asked Questions (FAQs) for Assistant Manager Role at Domino's
What are the key responsibilities for the Assistant Manager position at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you will be responsible for overseeing operations during your shift, including cost control, inventory management, and customer relations. You will set the example for your team by ensuring adherence to policies and procedures while leading efforts to boost sales and maintain a fun working environment.

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What qualifications are required to become an Assistant Manager at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, you must be at least 18 years old, hold a valid driver's license, and pass a criminal background check. Additionally, having access to an insured vehicle for potential delivery tasks is preferred.

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How does Domino's Pizza ensure a positive working culture for Assistant Managers?

Domino's Pizza prioritizes a supportive work environment where every team member feels valued. As an Assistant Manager, you will contribute to a culture of recognition, allowing team members to express their unique talents and work together toward common goals, making it a fulfilling place to grow your career.

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What skills are essential for success as an Assistant Manager at Domino's Pizza?

For success in the Assistant Manager role at Domino's Pizza, essential skills include strong leadership, sound judgment, multitasking abilities, and effective communication. Being customer-focused and having a positive demeanor will help ensure an exceptional experience for both the team and customers.

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What physical requirements should I be aware of for the Assistant Manager position at Domino's Pizza?

The Assistant Manager role at Domino's Pizza involves being on your feet for most of your shift, handling bulk ingredients, and performing tasks that may require lifting up to 50 pounds. You'll also need to possess good hand-eye coordination for preparing pizzas and operating kitchen equipment safely.

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Common Interview Questions for Assistant Manager
What do you think are the most important qualities of an Assistant Manager?

In your response, highlight qualities such as strong leadership, excellent communication skills, a focus on customer service, teamwork, and multitasking. Emphasize how these attributes contribute to both creating a positive work environment and ensuring smooth operations at Domino's Pizza.

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Can you describe a time when you had to handle a difficult customer situation?

Provide a relevant example where your problem-solving and communication skills made a difference. Outline the steps you took to understand the customer's concerns, resolve the issue, and ensure their satisfaction, showcasing your ability to maintain professionalism under pressure.

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How do you motivate your team during busy periods?

Share specific strategies for motivating your team, such as recognizing individual contributions, fostering friendly competition, and maintaining a positive attitude. Explain how this motivation can enhance performance and customer service at Domino's Pizza.

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What steps do you take to ensure adherence to safety and quality standards?

Discuss your commitment to safety and quality by stating your practices such as regular training sessions for the team, constant monitoring of procedures, and encouraging open communication about any safety issues. This shows your dedication to maintaining high standards at Domino's Pizza.

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How would you handle staff scheduling and conflicts?

Describe an approach that includes clear communication, fairness, and flexibility in scheduling. You should also mention your willingness to mediate conflicts that arise among staff to maintain harmony and productivity in the workplace.

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What experience do you have with inventory management?

Detail any past experiences you’ve had in managing inventory, such as tracking stock levels, ordering supplies, and minimizing waste. Stress how these practices impact profitability and operational efficiency in a fast-paced setting like Domino's Pizza.

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Why do you want to work at Domino's Pizza?

Your answer should reflect genuine interest in being part of a leading pizza delivery company. Highlight the aspects of the company culture, community involvement, and career growth opportunities that resonate with you and connect them to your personal values and career aspirations.

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How do you prioritize tasks when managing a team?

Discuss techniques such as creating a checklist, assessing urgency, and delegating tasks effectively based on the strengths of your team members. By implementing these strategies, you can ensure that priorities are handled efficiently during busy periods at Domino's Pizza.

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What does excellent customer service mean to you?

Emphasize that excellent customer service means going above and beyond to meet customer needs, listening actively to their concerns, and providing timely and friendly service. Relate this to your understanding of Domino's Pizza's commitment to customer satisfaction.

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What are your long-term career goals, and how does this position fit into them?

Share your aspirations in relation to management roles within the food industry or the specific career trajectory offered at Domino's Pizza. Talk about your desire for growth and learning in a dynamic environment, showcasing how the Assistant Manager role serves as an important stepping stone.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
January 1, 2025

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