Assistant Manager(04858) - 11-C Old Baltimore Pike

The Assistant Manager at 11-C Old Baltimore Pike is responsible for operating equipment, stocking ingredients, preparing products, receiving and processing orders, and ensuring the cleanliness of the facility. This role also includes managing inventory paperwork and delivering products directly to customers while navigating various terrains.

To succeed as an Assistant Manager at 11-C Old Baltimore Pike, candidates should possess strong verbal and written communication skills, mathematical ability for calculations and transactions, and excellent motor coordination. Additionally, familiarity with using a computer keyboard and touch screen is essential for entering orders.

While prior management or service experience is beneficial for the Assistant Manager role at 11-C Old Baltimore Pike, candidates who demonstrate strong leadership qualities, a keen attention to detail, and a passion for customer service will also be considered. Experience in a fast-paced environment is advantageous.

Yes, the Assistant Manager at 11-C Old Baltimore Pike will have frequent interactions with customers, both over the phone and face-to-face. Strong communication skills are essential for processing orders effectively and ensuring customer satisfaction.

The Assistant Manager at 11-C Old Baltimore Pike will be responsible for delivering various products to customers' homes, which may include food items and promotional materials. Navigational skills will be necessary to locate addresses and manage deliveries within the designated area.

When answering this question, focus on your past experiences in taking inventory, handling paperwork, and maintaining stock levels. Mention specific tools or methods you’ve used to ensure accuracy, and how you can bring that expertise to the Assistant Manager role.

Employ a scenario-based approach when discussing your strategy for resolving customer complaints. Emphasize your communication skills and ability to stay calm under pressure, showcasing a real-life example where you turned a complaint into a positive experience.

Respond with examples of how you have efficiently managed delivery routes in the past, emphasizing navigational skills and time management techniques to ensure timely deliveries while maintaining accuracy.

Discuss your approach to prioritizing tasks by urgency and importance. You could mention how you maintain organization and adapt to changing circumstances, providing specific examples of how you’ve successfully implemented this strategy in previous roles.

Explain techniques you would employ to manage high call volumes effectively, such as maintaining calmness, using a systematic approach to record orders, and ensuring proper communication with your team to delegate responsibilities when necessary.

Share details about a prior experience where you trained someone, highlighting the steps you took to ensure they understood their responsibilities. Discuss how you provided guidance and support, and how you measured their progress.

Emphasize the importance of cleanliness in the workplace and share specific routines or systems you put in place to keep your work area organized. Mention how this contributes to efficiency and safety.

Highlight qualities such as strong leadership, effective communication, organization, and adaptability. Give examples of how you embody these traits and how they will benefit the team at 11-C Old Baltimore Pike.

Discuss strategies you would implement to foster collaboration, such as regular team meetings, open communication channels, and team-building activities. Provide examples of your past experiences related to team dynamics.

Articulate your interest in the role by connecting it with your skills and experiences, and discussing how the company’s values align with your career goals. Share a personal story to illustrate your passion for the position.