Job details
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Customer Operations Specialist (French or Spanish Speaking)
GoCardless is a fintech company that simplifies bank payments for businesses globally. They are looking for a Customer Operations Specialist fluent in Spanish or French to enhance customer support and experience.
Skills
- Fluency in English, Spanish and/or French
- Previous customer support experience
- Attention to detail
- Problem-solving approach
Responsibilities
- Support Spanish, French, and English speaking customers
- Advise merchants on best practices using GoCardless products
- Handle internal escalations to relevant teams
- Document procedures and learnings to optimize operations
Education
- Not specified
Benefits
- Wellbeing support and medical cover
- Flexible work away scheme
- Equity opportunities for employees
- Generous holiday allowance and wellness days
To read the complete job description, please click on the ‘Apply’ button
GoCardless Glassdoor Company Review
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$35,000/yr - $45,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 8, 2024
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