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Job details

Customer Operations Specialist (French or Spanish Speaking)

GoCardless is a fintech company that simplifies bank payments for businesses globally. They are looking for a Customer Operations Specialist fluent in Spanish or French to enhance customer support and experience.

Skills

  • Fluency in English, Spanish and/or French
  • Previous customer support experience
  • Attention to detail
  • Problem-solving approach

Responsibilities

  • Support Spanish, French, and English speaking customers
  • Advise merchants on best practices using GoCardless products
  • Handle internal escalations to relevant teams
  • Document procedures and learnings to optimize operations

Education

  • Not specified

Benefits

  • Wellbeing support and medical cover
  • Flexible work away scheme
  • Equity opportunities for employees
  • Generous holiday allowance and wellness days
To read the complete job description, please click on the ‘Apply’ button
GoCardless Glassdoor Company Review
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GoCardless DE&I Review
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CEO of GoCardless
GoCardless CEO photo
Hiroki Takeuchi
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$35,000/yr - $45,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 8, 2024

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