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Affordable Housing Maintenance Technician (REF8467O) - job 2 of 2

Company Description

Multifamily Property Management

Job Description

The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes, buildings, and grounds, and performs highly diversified duties to include but not limited to: repairing flooring, drywall, and appliances; troubleshooting and repairing plumbing, electrical, safety and security systems (lighting, locks, smoke/CO2 alarms, etc.), and HVAC systems; painting (interior and exterior); and cleaning (sweeping, mopping, garden/yard upkeep, etc.). The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols, and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

• Property Name: Richfield Place
• 6001 Grammarcy Cir, Richmond, VA 23227, USA
• Full-Time
• Unit Count: 266

Pay: $20 - $24 / Hour

DUTIES AND RESPONSIBILITIES

RESPONSIBILITIES

1.Client Relations

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations

2.General Maintenance Overview

  • Adhere to the assigned maintenance program to ensure the most economical, proper and safe condition of the property
  • Follow the preventative maintenance program as outlined in the Maintenance Manual.
  • Ensure grounds, curbs, and property aesthetics are in compliance with the FPI Curb Appeal Policies.
  • Assist with required periodic inspections as outlined in the Safety and Maintenance Manuals or as specified by Client or Lender.

3.On-call/After Hours Response

  • Serve as on-call maintenance providing evening, weekends and holiday emergency services, as outlined in the Employee Handbook and Maintenance Manual

4.Unit Turnover

  • Perform maintenance inspections and repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
  • Coordinate and/or assist in painting vacant apartments.
  • Change out appliances-install and remove as necessary.
  • Ensure timely completion of all unit turnovers according to FPI guidelines or based on the established scope of work for the property location.

5. General Maintenance Equipment and Systems

  • Repair and maintain any equipment owned by the apartment community including proper storage in a secure Location Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations
  • Properly secure all parts, supplies, and property equipment
  • Maintain, within the budgetary limits, an inventory of parts to make necessary repairs
  • Wear required uniform, if provided, and name badge during work hours. Refer to FPI Dress Code policy
  • Provide own small hand tools necessary to perform routine maintenance (when applicable)

6. Inspections

 

  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.

7. Other

  • Consistently and fairly enforce community rules and regulations Standard Operating Procedures
  • Comply with all Fair Housing Laws
  • Promote a professional image by adhering to FPI Management's Dress Code Policy
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.

 

Qualifications

Minimum Requirements:

  • Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.
  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.
  • High School diploma or equivalency certificate required; technical school and/or CAMT certification, preferred.
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be able to wear a respirator, and have the ability to be medically fit for duty and cleared to wear a respirator, and comply with FPI's facial hair policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Basic computer skills (email, internet, etc.).
  • May be required to provide and maintain own tools.

Skills Required:

  • Rehab/Renovation
  • Pool Maintenance
  • Plumbing Repair
  • Painting (Int & Ext)
  • Landscape/Grounds
  • HVAC Maintenance
  • Electrical Repair
  • Drywall Installation/Repair
  • Carpentry
  • Boiler Systems
  • Appliance Repair
  • Complete Apt Turns
  • Google Drive
  • Google Mail (GMail)
  • Internet Use
  • Basic Computer
  • Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$45760 / YEARLY (est.)
min
max
$41600K
$49920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Affordable Housing Maintenance Technician (REF8467O), FPI Management, Inc.

Are you looking for a rewarding career as an Affordable Housing Maintenance Technician with FPI Management? At Richfield Place, located at 6001 Grammarcy Cir, Richmond, VA, you’ll be part of a dynamic team ensuring the upkeep of our multifamily property, all while contributing to an amazing community. In this full-time role, you will be responsible for a range of duties that keep our apartment homes and grounds looking their best. Imagine repairing everything from flooring and drywall to HVAC systems and doing some outdoor work to keep the gardens looking sharp! You’ll also play a key part in helping tenants feel at home by ensuring units are ready for move-ins. We value safety and client satisfaction, so you'll conduct your work with adherence to company policies, keeping everything shipshape. And if something goes wrong outside of business hours? You'll be our go-to person for fulfilling those emergency needs. If you have a knack for troubleshooting and enjoy working hands-on, this is a fantastic opportunity to join a well-respected company, all while earning competitive pay of $20 - $24 an hour. Embrace our HEART values and become a vital piece of our team. Join FPI Management, where your contributions are recognized and valued, and help create a remarkable living experience for the residents of Richfield Place!

Frequently Asked Questions (FAQs) for Affordable Housing Maintenance Technician (REF8467O) Role at FPI Management, Inc.
What are the main responsibilities of an Affordable Housing Maintenance Technician at FPI Management?

As an Affordable Housing Maintenance Technician at FPI Management, your main responsibilities will include performing maintenance and repairs on apartment homes, grounds, and facilities. This involves tasks such as fixing flooring, drywall, and appliances, as well as troubleshooting plumbing, electrical, HVAC, and safety systems. You will also be responsible for conducting inspections, ensuring compliance with regulatory standards, and assisting during unit turnovers for new tenants.

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What qualifications are needed for the Affordable Housing Maintenance Technician position at Richfield Place?

To qualify for the Affordable Housing Maintenance Technician role at Richfield Place, you will need at least one year of experience in a similar maintenance role, preferably within residential property management. A high school diploma or equivalency certificate is required, and technical school or CAMT certification is preferred. Additionally, you should have a valid driver's license, strong communication skills, and be comfortable using basic computer programs.

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How does the Affordable Housing Maintenance Technician ensure client satisfaction at FPI Management?

The Affordable Housing Maintenance Technician at FPI Management ensures client satisfaction by carrying out duties with a focus on quality and attention to detail. This includes following maintenance programs that enhance the property’s appeal and compliance with safety protocols, being responsive to tenant needs, and maintaining excellent communication. By addressing issues promptly and effectively, you’ll be supporting overall objectives to meet both the client's and residents' expectations.

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Does the Affordable Housing Maintenance Technician role require on-call responsibilities?

Yes, the Affordable Housing Maintenance Technician role at FPI Management includes on-call responsibilities. You will be expected to provide after-hours emergency maintenance services, which means being available during evenings, weekends, and holidays to respond to urgent maintenance needs. This adds an important dimension to the role, as you will be a crucial resource for residents at all times.

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What opportunities for career growth does FPI Management offer for Affordable Housing Maintenance Technicians?

FPI Management is dedicated to fostering career growth for its employees, including Affordable Housing Maintenance Technicians. You’ll have access to ongoing training that not only enhances your skills but also prepares you for potential advancement within the company. With a strong focus on internal promotions and professional development, your growth path at FPI Management can lead to supervisory and specialized roles in property management.

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Common Interview Questions for Affordable Housing Maintenance Technician (REF8467O)
Can you describe your experience with general maintenance tasks?

When answering this question, be specific about the types of maintenance work you've performed, such as plumbing, electrical repairs, or appliance installations. Provide examples of any complex issues you’ve solved and how you adhered to safety protocols during those tasks.

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How do you prioritize maintenance requests from residents?

To answer this, share your approach to assessing and prioritizing requests. Discuss how you determine urgency and ensure that critical issues impacting resident safety or comfort are handled first, while still addressing all requests efficiently.

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What safety protocols do you follow while performing maintenance?

Discuss the specific safety protocols you adhere to, such as wearing appropriate personal protective equipment, following OSHA guidelines, and ensuring that all tools are used correctly. Emphasize your commitment to maintaining a safe working environment for yourself and the residents.

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How do you handle emergency maintenance situations?

Share some examples of how you have successfully managed emergency situations in the past. Highlight your ability to stay calm, assess the situation quickly, and implement effective solutions while communicating with affected residents.

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What steps do you take to ensure high-quality work in your maintenance tasks?

Talk about your attention to detail and dedication to quality. Explain how you double-check your work, follow established guidelines, and seek feedback to continually improve your maintenance skills.

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Can you give an example of a difficult repair you completed?

Provide a specific example of a challenging repair job, emphasizing your troubleshooting process and the tools or techniques you used to overcome the issue. Conclude with the successful outcome and how it benefited the property or residents.

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How comfortable are you with using computers for maintenance management?

Discuss your experience using computers for maintenance management tasks, including any software or systems you have used. Highlight your willingness to learn new tools to improve efficiency in tracking work orders or inventory.

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What do you think are important qualities for a successful Affordable Housing Maintenance Technician?

Share qualities like strong problem-solving skills, communication abilities, attention to detail, and a customer-oriented mindset. Providing examples of how you embody these qualities can help reinforce your candidacy.

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How do you maintain good relationships with residents while performing maintenance tasks?

Describe your approach to communication and customer service. Mention the importance of being friendly, respectful, and attentive to residents’ concerns while on the job, creating a positive atmosphere in the community.

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What strategies do you use for maintaining a clean and organized work area?

Talk about the steps you take to keep your workspace tidy, such as organizing tools and materials, cleaning up after projects, and ensuring that maintenance areas meet safety standards. This demonstrates your commitment to professionalism.

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FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

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Full-time, on-site
DATE POSTED
March 23, 2025

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