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General Manager(09362) - 3719 Leopard st

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!


JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:


Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.


Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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What You Should Know About General Manager(09362) - 3719 Leopard st, Domino's

If you're ready to take charge, then the General Manager position at Domino's Pizza in Corpus Christi, Texas is calling your name! This isn’t just any ordinary managerial role; it’s a vibrant opportunity for you to be the boss you were born to be. As General Manager, you'll be steering the ship, ensuring that everything runs smoothly during your shifts. This means managing costs, controlling inventory, maintaining top-notch customer relations, and leading by example. You're not just managing the staff; you’re creating an environment where the whole team can thrive. With skills in judgment, math, and multitasking, along with a passion for exceptional customer service, you'll be at the forefront of making Domino's the best pizza delivery experience in town. You’ll also find plenty of chances to grow – many in our team have become franchise owners after starting as delivery drivers. So, if you're excited about leading a dynamic team in a fun and flexible environment, apply now! Bring your leadership and can-do attitude, and let’s make some pizza magic happen together!

Frequently Asked Questions (FAQs) for General Manager(09362) - 3719 Leopard st Role at Domino's
What are the key responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you will oversee all operations during your shift. This includes cost control, inventory management, customer relations, staffing, and ensuring the team adheres to all company policies and procedures. It's your responsibility to create a positive work environment and promote excellent service standards.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To qualify for the General Manager position at Domino's Pizza, you need strong leadership skills, a keen sense of judgment and math, and the ability to multitask effectively. Previous managerial experience, preferably in the food service industry, will also be beneficial. A passion for customer service is essential!

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What kind of work environment can I expect as a General Manager at Domino's?

The work environment at Domino's Pizza is dynamic and engaging. As a General Manager, you will work both in-store and oversee delivery operations, leading a team in a fast-paced atmosphere. Teamwork, flexibility, and a positive attitude are key to success in this role.

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Are there opportunities for advancement within Domino's Pizza for General Managers?

Absolutely! Domino's Pizza is known for promoting from within. Many successful franchise owners began their careers as delivery drivers, moving up to positions such as General Manager and beyond. There are numerous pathways for career advancement in the company.

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What essential skills should I have to excel as a General Manager at Domino's Pizza?

To excel as a General Manager at Domino's Pizza, you should possess strong leadership and communication skills, be proficient in math for inventory and cash management, and excel at multitasking. Ability to make quick decisions under pressure while maintaining a focus on customer satisfaction is crucial.

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Common Interview Questions for General Manager(09362) - 3719 Leopard st
How do you prioritize tasks as a General Manager at Domino's Pizza?

When prioritizing tasks as a General Manager at Domino's Pizza, I focus on high-impact areas such as customer service and staff management first. I ensure essential operations are running smoothly before addressing smaller-scale tasks. Effective delegation and constant communication with my team also play a critical role in managing priorities.

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Can you describe a time when you solved a problem on the job?

During my previous role, we experienced an unexpected staff shortage during a peak hour. I quickly reorganized the team, reallocating tasks and stepping in where needed to ensure we maintained service quality. This quick response prevented any major disruptions and kept our customers satisfied.

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What strategies do you use to motivate your team?

To motivate my team at Domino's Pizza, I focus on recognition and positive reinforcement. Celebrating small wins, setting achievable goals, and maintaining open lines of communication help build morale. Encouraging team input and creating a supportive environment fosters a sense of ownership among staff.

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How would you handle a dissatisfied customer?

Handling a dissatisfied customer effectively is vital. I would start by listening to their concerns without interruption, empathizing with their situation. Next, I'd work swiftly to resolve the issue, whether it means replacing an order or offering a discount. Ensuring the customer leaves satisfied is always my goal.

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What do you think makes excellent customer service?

Excellent customer service at Domino’s Pizza encompasses timely service, respect, and genuine engagement. It’s about going above and beyond for our customers, ensuring they feel valued and heard. A friendly demeanor and a team that works together seamlessly translate directly to customer satisfaction.

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How do you manage inventory effectively?

To manage inventory effectively, I involve regular audits and maintain open communication with the team about stock levels. Additionally, I utilize sales trends to anticipate needs and keep enough supplies without overstocking, balancing cost efficiency with quality service.

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What is your approach to staff training?

My approach to staff training is hands-on and continuous. I believe in providing thorough orientation, followed by ongoing support and feedback. Regular training updates and team meetings ensure everyone stays informed about company policies and service standards.

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How do you ensure adherence to company policies?

Ensuring adherence to company policies involves clear communication and leading by example. I would incorporate regular review sessions and feedback mechanisms, encouraging my team to voice any concerns. Establishing a culture of accountability helps ensure compliance.

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How do you handle stress in a fast-paced environment?

In a fast-paced environment like Domino's Pizza, stress management is key. I tackle stress by staying organized, keeping a positive attitude, and practicing effective time management. When challenges arise, I take a moment to breathe and refocus, which helps clear my mind and address issues calmly.

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What role does community involvement play in your management style?

Community involvement is central to my management style. I believe in building relationships and goodwill with our customers and neighborhood. Engaging in local events and supporting charities not only strengthens our brand but also fosters employee pride and loyalty.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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