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General Store Manager - job 2 of 2

Company Description

Twomays Inc and Teamdriven Inc operate as one Franchise within Domino's Pizza and we are looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization.  Opportunities are limitless with Domino's!

Job Description

You’re the boss, the big cheese, top dog. 

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!

Duties & Responsibilities:
Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  • Operate, clean, and maintain all store facility and equipment.
  • Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Qualifications

Physical Requirements: (including, but not limited to the following):
Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  • You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Additional Requirements:

  • Must be 18 years of age and have a valid driver's license.
  • Must have access to an insured vehicle which can be used for delivery.
  • Must pass a Criminal Background Check
  • Must pass Motor Vehicle Record Check, meeting company-specific standards.

 

*We utilize Drivosity through the Domino’s Delivery Experience app to monitor and enhance the performance and safety of our drivers while they are on the road. *

Additional Information

* All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review
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Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Store Manager, Domino's

Welcome to the vibrant world of Domino's Pizza! As the General Store Manager at Twomays Inc and Teamdriven Inc, you'll be taking the helm of a dynamic team dedicated to delivering the best pizza experience imaginable. Here, at Domino's, we believe in not just serving delicious pizzas but also creating a fun and supportive work environment where every team member can thrive. Your role is multifaceted and filled with excitement — from managing inventory and cash controls to interacting with customers and leading your team to achieve our common goal of excellence in pizza delivery. You’ll have the chance to be a visible leader, ensuring that all policies and procedures are upheld while fostering a culture of positivity and teamwork. One moment you could be diving into paperwork, and the next, you might be fielding customer inquiries with a smile! Daily operations will keep you on your feet, whether you're lifting 50-pound ingredients or navigating the areas for delivery, you'll appreciate the active nature of this job. Joining us means embracing a culture of recognition and growth, where your talents are valued, and you’re encouraged to reach your fullest potential. So, if you’re ready to step into this role and make a difference while having a blast, we want to hear from you!

Frequently Asked Questions (FAQs) for General Store Manager Role at Domino's
What are the responsibilities of a General Store Manager at Twomays Inc and Teamdriven Inc?

As a General Store Manager at Twomays Inc and Teamdriven Inc, your responsibilities will encompass overseeing daily operations, ensuring customer satisfaction, managing inventory and cash controls, leading and training your team, and implementing marketing strategies. You'll be the driving force behind maintaining Domino's high standards of service and quality.

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What qualifications do I need to apply for the General Store Manager position at Domino's Pizza?

To apply for the General Store Manager position at Domino's Pizza with Twomays Inc and Teamdriven Inc, you must be at least 18 years old, possess a valid driver's license, and have access to an insured vehicle for deliveries. A strong leadership background and a passion for customer service are also essential for this role.

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How does Domino's Pizza ensure a supportive work culture for General Store Managers?

At Domino's Pizza, specifically at Twomays Inc and Teamdriven Inc, we prioritize creating an empathetic environment where every team member's contributions are valued. As a General Store Manager, you'll lead by example, fostering teamwork and encouraging individual growth, which cultivates a supportive and successful workplace.

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What skills are essential for the General Store Manager position at Twomays Inc and Teamdriven Inc?

Essential skills for the General Store Manager position at Twomays Inc and Teamdriven Inc include strong leadership capabilities, excellent communication and customer service skills, the ability to make quick decisions under pressure, and proficiency in inventory and cash management. Being organized and having a positive attitude will also help you excel in this role.

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What is the work environment like for a General Store Manager at Domino's Pizza?

The work environment for a General Store Manager at Domino's Pizza, particularly at Twomays Inc and Teamdriven Inc, is fast-paced and dynamic. You will be engaged with your team on the floor, interacting with customers, and overseeing various operational aspects, making it important to have a positive and proactive approach.

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Common Interview Questions for General Store Manager
What experience do you have that qualifies you for the General Store Manager position at Domino's Pizza?

Highlight your previous experience in management or customer service roles, emphasizing any relevant skills such as team leadership, operational management, and striving to achieve sales goals. Discuss specific examples where you successfully led a team or handled difficult customer situations.

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How do you handle conflict among team members?

Explain your approach to conflict resolution, focusing on active listening and trying to understand all perspectives. Discuss how you facilitate open communication between team members and work towards collaborative solutions that maintain a positive team atmosphere.

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Can you share an example of how you improved team performance in a previous role?

Provide a specific example where you implemented a training program or created a motivational incentive that led to improved team performance. Use metrics or feedback to demonstrate the impact of your efforts on sales or customer satisfaction.

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What strategies do you use to ensure customer satisfaction?

Talk about the importance of training your staff to communicate effectively with customers. Discuss the value of receiving and acting on feedback to enhance the customer experience and how you encourage the team to maintain a friendly and positive demeanor.

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How do you manage inventory and cost controls?

Describe your method for tracking inventory levels, managing stock orders efficiently, and conducting regular audits. Emphasize how you ensure that cost controls are in place to minimize waste while meeting customer demands.

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What is your approach to training new employees?

Outline your structured training approach, which includes mentoring new hires and providing thorough training on operational protocols. Stress the importance of making them feel welcome and supported as they adapt to their new environment.

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How do you prioritize tasks on a busy shift?

Demonstrate your ability to handle multiple responsibilities by discussing your prioritization process. Talk about assessing tasks based on urgency and impact on customer satisfaction, ensuring that you focus on critical operations while keeping the team aligned.

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What do you think is the most important quality for a General Store Manager at Domino's Pizza?

Emphasize the importance of strong leadership qualities, including the ability to inspire and engage your team. Discuss how a positive attitude, adaptability, and a focus on customer service are crucial for ensuring success in the role.

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Can you explain how you would boost sales in the store?

Talk about different strategies you can implement, such as launching promotions, enhancing customer engagement, and ensuring excellent service standards. Discuss your familiarity with using data analytics to identify trends that can drive sales.

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How do you ensure compliance with health and safety standards in the store?

Discuss the importance of training staff on health and safety regulations and conducting routine checks to ensure compliance. Highlight your commitment to maintaining a safe work environment, which in turn creates an exceptional experience for both employees and customers.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 14, 2025

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