Account Manager, CPG - job 1 of 2

The Account Manager, CPG at DoorDash is responsible for managing the marketing strategies for major consumer packaged goods clients. This includes leading conversations that enhance marketing initiatives, driving the adoption of ads and promotions, and developing marketing calendars. You'll also work closely with cross-functional teams to innovate solutions and ensure your partners’ success in digital spaces.

To apply for the Account Manager, CPG position at DoorDash, you should have a bachelor’s degree, with a preference for an MBA or a related master's degree. Additionally, seven or more years of experience in cross-functional operations, business development, or partnerships is typically required, along with proficiency in analytics and presentation tools.

DoorDash supports the growth of its Account Manager, CPG team by providing insights and tools to create impactful marketing strategies. You'll have access to resources for developing long-term business plans and marketing campaigns, and the company is committed to fostering an innovative environment where your contributions can shine.

As an Account Manager, CPG at DoorDash, you can expect a dynamic and collaborative work environment. The team values innovative ideas and encourages a culture of diversity and inclusion. With locations in cities like New York, San Francisco, and Los Angeles, you will interact with a variety of professionals, fostering a rich exchange of perspectives and expertise.

Account Managers, CPG at DoorDash can expect a comprehensive benefits package that includes health coverage, a 401(k) plan with employer matching, paid time off, and wellness benefits. The company is dedicated to your overall well-being, providing resources for mental health and family-forming assistance as part of its commitment to enhancing employee happiness.

In managing multiple priorities, it's essential to prioritize tasks based on urgency and impact. Create a clear roadmap highlighting key milestones. Use communication tools to keep stakeholders informed and foster collaboration across teams to ensure that no detail is overlooked.

When discussing a successful marketing campaign, focus on the campaign's objectives, the strategies you employed, and the results. Quantitative metrics like increase in sales or market engagement demonstrate your effectiveness and understanding of marketing principles.

Engaging CPG partners requires understanding their goals and aligning them with DoorDash's offerings. I would leverage data-driven insights to suggest tailored solutions, build genuine relationships through regular communication, and present innovative marketing strategies that drive return on investment.

Building long-term business relationships hinges on trust and transparency. I believe in maintaining consistent communication, being receptive to feedback, and demonstrating value through effective collaborations that align with both parties’ objectives.

I rely on analytics tools to gather performance data, such as Snowflake or Sigma, and create visual presentations for stakeholders. In addition, I utilize A/B testing to refine campaigns and ensure we are employing the most effective strategies.

Success in this role is defined by the growth and engagement of our CPG partners’ brands through DoorDash. Achievements could include increased ad spends, high engagement rates on campaigns, and strong, long-lasting business relationships that lead to sustained revenue growth.

Challenges can arise, such as misunderstandings about campaign goals. I address them by initiating an open dialogue, assessing both sides’ viewpoints, and collaboratively developing a revised plan that aligns our mutual goals while ensuring that key performance indicators are met.

My motivation stems from the opportunity to create impact and drive growth for both DoorDash and our partners. Seeing positive results from my initiatives, as well as the potential for innovation, fuels my passion for continuous improvement and excellence.

I stay informed about industry trends by following relevant publications, attending webinars, and networking with industry professionals. This allows me to incorporate cutting-edge strategies into our marketing efforts at DoorDash.

Teamwork is crucial in the Account Manager role. Collaborating across various departments helps ensure that marketing strategies align with company goals and that we leverage the diverse skills of our team members to deliver exceptional outcomes for our partners.