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Business Operations Analyst II (R-17760)

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.


Dun & Bradstreet is looking for a business operations analyst to join our team in the US. This role reports to the Director of Global Business Operations and will be assisting in our reporting and ad-hoc analytics that support business decision making. You will be involved in operational decisions and discussions across many areas of the business and play a key role in ensuring our revenue operations reporting and analysis are efficient and scalable. This role provides business operations support across the Digital Audiences division including revenue operations, business process improvement, technology operations and third-party engagement and compliance. You will work closely with many departments including Finance, Data Partnerships, Sales, Customer Success, Data Operations and Product. 


Essential Key Responsibilities
  • Manage usage reports: collating, verifying, processing, and standardizing. 
  • Monitor and implement end-to-end monthly revenue processing to support delivery of verified booked revenue, monthly accruals, forecasting and other reporting to our Finance and Commercial business partners.
  • Provide business-related insights for global commercial and leadership/executive teams by managing and executing ad-hoc report requests, where applicable create dashboards and visualizations. 
  • Support the design, documenting and implementing of new or improved business workflows and procedures, with focus on automation and processes that reduce manual intervention. Conduct quarterly reviews to ensure these are up to date. 
  • Support setting up and deploying new reporting tools and processes across the business. Facilitate adoption of these new tools by planning and conducting training for relevant teams. 
  • Managing vendor/supplier payments and client receivables. 
  • Report key results to finance for general ledger updates and commissions payout /allocation for US and global commercial teams (Americas, Europe and Asia-Pacific). 
  • Stay up to date on current trends in the AdTech industry. 


Education and Experience
  • Bachelor's degree or equivalent with 2-5 years of relevant experience


Additional Skills and/or Certifications
  • Minimum 1 year of experience in marketing or sales operations.
  • Experienced in Microsoft Excel, SQL, and data analysis. 
  • Knowledge of Python, SOQL.
  • Interest in understanding digital advertising, media agency business models, online media business, audience targeting, programmatic buying and real-time bidding. 
  • Experience using business systems such as Salesforce, Looker and Power BI a plus. 
  • Excellent oral and written communication and presentation skills. 
  • Knowledge of basic finance and accounting processes. 
  • Exceptional organizational and analytical skills. 
  • Self-motivated to solve problems. 
  • Good at examining, documenting, and understanding processes. 
  • Strong interpersonal skills and ability to develop solid working relationships. 


#LI-DNI


Benefits We Offer

· Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members. 

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.  

· Competitive 401k with company matching.

· Health & wellness benefits, including discounted Wellhub membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.

· Learn more about our benefits: http://bit.ly/41Yyc3d.



All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.


Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.


Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.


Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.

Average salary estimate

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$80000K

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What You Should Know About Business Operations Analyst II (R-17760), Dun & Bradstreet

At Dun & Bradstreet, we're on a mission to unlock the power of data through analytics, and we're searching for a Business Operations Analyst II to join our dynamic team in Jacksonville, Florida! If you're someone who thrives in a collaborative environment, loves diving into analytics, and wants to make a tangible impact on business decision-making, then this role might be the perfect fit for you. As part of our Global Business Operations team, you will be instrumental in supporting our revenue operations and business process improvements. You'll have the opportunity to work closely with various departments, including Finance, Sales, and Customer Success, to ensure our reporting and analytics are efficient and scalable. Your responsibilities will include managing usage reports and implementing end-to-end monthly revenue processing. But that's not all! You'll also create dashboards for leadership teams and support the design of new workflows that drive automation. If you're passionate about data analysis and have experience with tools like Microsoft Excel and SQL, we want to hear from you. Join us at Dun & Bradstreet, where your insights will help turn uncertainty into confidence and risks into opportunities. Let's create a prosperous tomorrow together!

Frequently Asked Questions (FAQs) for Business Operations Analyst II (R-17760) Role at Dun & Bradstreet
What are the key responsibilities of a Business Operations Analyst II at Dun & Bradstreet?

The key responsibilities of a Business Operations Analyst II at Dun & Bradstreet include managing usage reports, implementing monthly revenue processing, providing insights for leadership teams through ad-hoc reporting, and supporting the design of improved business workflows with a focus on automation and reduced manual intervention. You'll also be involved in managing vendor payments and client receivables.

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What qualifications do I need to apply for the Business Operations Analyst II position at Dun & Bradstreet?

To apply for the Business Operations Analyst II position at Dun & Bradstreet, candidates should have a bachelor's degree or equivalent with 2-5 years of relevant experience. Additionally, at least one year of experience in marketing or sales operations, as well as proficiency in Microsoft Excel and SQL, are required. Familiarity with data visualization tools and business systems like Salesforce is a plus.

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What skills are essential for success as a Business Operations Analyst II at Dun & Bradstreet?

Essential skills for success as a Business Operations Analyst II at Dun & Bradstreet include strong analytical and organizational abilities, excellent oral and written communication skills, and a self-motivated problem-solving attitude. Experience with data analysis, knowledge of finance and accounting processes, and the ability to build solid working relationships are also crucial.

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How does Dun & Bradstreet support the professional growth of a Business Operations Analyst II?

Dun & Bradstreet supports the professional growth of a Business Operations Analyst II through various resources, such as education assistance and extensive training opportunities. The company promotes a culture of continuous learning and development, which allows employees to improve their skills and advance their careers within the organization.

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What benefits can I expect as a Business Operations Analyst II at Dun & Bradstreet?

As a Business Operations Analyst II at Dun & Bradstreet, you can expect a range of generous benefits, including paid time off that increases with tenure, 100% paid parental leave after one year, paid sick days, and performance-based bonuses. Additionally, health and wellness benefits, a competitive 401k plan with company matching, and volunteer opportunities are available to promote a healthy work-life balance.

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Common Interview Questions for Business Operations Analyst II (R-17760)
Can you explain your experience with data analysis as it relates to the Business Operations Analyst II role?

When answering this question, describe specific tools you've used, such as Excel or SQL, and provide examples of projects where your analysis made a difference. Highlight your attention to detail and how you ensure data is accurate and actionable.

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How do you prioritize tasks when managing multiple reports and projects?

In your response, emphasize your organizational skills and mention any tools or methods you use to stay on track. Discuss how you assess urgency and importance to ensure timely completion of high-priority tasks.

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Describe a situation where you identified a gap in a business process. What was your approach to resolve it?

Use the STAR method to structure your answer: discuss the Situation, Task, Action, and Result. Explain how your proactive approach led to improved efficiency or cost savings.

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What role does teamwork play in your daily work as a Business Operations Analyst II?

Discuss how you collaborate with different teams, share information, and support colleagues. Highlight your communication skills and how working with diverse functions helps achieve broader business goals.

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How do you ensure accuracy when preparing financial reports?

Share your methodology for double-checking data and processes. Discuss the importance of documentation and standard procedures that you've followed to maintain high accuracy in your reporting.

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What experience do you have with automation tools in reporting?

Describe specific tools you've used for automating reports, explaining how you've leveraged these tools to save time or reduce errors. This showcases your innovative approach to workflow enhancements.

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How do you stay informed about trends in the AdTech industry?

Discuss your strategies for keeping up with industry developments, whether through reading relevant articles, attending webinars, or networking with professionals in the field. This shows your commitment to continuous learning.

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In your opinion, what is the most important quality for a successful Business Operations Analyst II?

Highlight qualities such as analytical thinking, attention to detail, or adaptability, and explain why you believe they are crucial for the role. This demonstrates your understanding of what is needed to succeed.

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How do you handle feedback on your work?

Illustrate your openness to constructive criticism and willingness to learn and grow from feedback. Share an example of when you received feedback and how you used it to improve your work.

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What is your approach to presenting data and insights to stakeholders?

Explain how you tailor your presentations to your audience, focusing on clarity and relevance. Discuss the use of visualizations and how you ensure your insights drive decision-making.

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Full-time, on-site
DATE POSTED
April 2, 2025

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