Program Director ESN - job 1 of 3

As a Program Director at Dungarvin, your key responsibilities will include overseeing personnel management, monitoring program implementation, and providing direct care as needed. You will ensure quality services aligning with person-centered practices and be accountable for scheduling medical appointments for individuals served.

To qualify for the Program Director position at Dungarvin, you must hold a Bachelor’s degree in human services or a related field. Additionally, at least one year of direct experience working with individuals with developmental or intellectual disabilities is required, along with two years of management experience in this sector.

The work schedule for a Program Director at Dungarvin is full-time with on-call responsibilities. It includes varied hours based on the needs of the programs, which may involve evenings and weekends to ensure comprehensive support for individuals served.

Dungarvin offers a robust benefits package for Program Directors, including medical, vision, and dental insurance, paid time off (PTO), life insurance, a 401K plan with employer matching, and access to discounts from various national brands. Employees also benefit from mileage reimbursement and paid training.

Dungarvin is committed to fostering a diverse and inclusive workplace, believing that diverse perspectives strengthen the organization. As a Program Director, you will help cultivate a respectful and collaborative environment, creating a culture that values all employees and the individuals served.

When answering this question, reflect on your past roles and emphasize direct experiences where you've made a significant impact on individuals' lives. Highlight specific examples that showcase your skills in managing care plans and leading teams.

In response to this question, discuss your approach to crisis management, emphasizing the importance of remaining calm and collected. Share a specific example where you implemented effective strategies, demonstrating your decision-making skills under pressure.

Clearly define your leadership style, whether it's collaborative, democratic, or transformational. Use examples from your experience that illustrate how your approach has led to team success, citing outcomes that improved the care provided.

Detail your methods for ensuring quality service, including regular evaluations and feedback loops. Discuss your commitment to person-centered practices and how you implement policies that prioritize the needs of individuals served.

Highlight strategies that foster positive team dynamics, such as regular meetings, joint training sessions, and encouraging open lines of communication. Speak to the importance of creating a supportive atmosphere to enhance staff engagement.

Discuss your philosophy on staff training and development. Emphasize ongoing learning opportunities, mentorship programs, and your commitment to employee growth to highlight how you invest in your team's future.

Explain your method for addressing this challenge, focusing on reassessing goals, working with the individual to understand underlying issues, and collaborating with the team to develop adaptive strategies that promote progress.

Provide a specific scenario in which you faced a challenging decision. Discuss the decision-making process you followed, including gathering information and considering various perspectives, and share the positive outcomes that followed.

Express your genuine passion for helping individuals with disabilities and your alignment with Dungarvin's mission. Highlight aspects of the company culture that resonate with you, such as their commitment to person-centered care and community engagement.

Discuss challenges such as resource constraints or the need for effective communication among staff, participants, and families. Emphasize your proactive approach to overcoming these challenges with solutions that ultimately enhance service delivery.