Job details

Service Technician

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Description

ECI Group is seeking a dynamic, customer-centric Service Technician to join our growing team! The Service Technician is a critical member of our onsite community team, performing maintenance and service work that ensures our properties meet our standards of operational excellence and uphold our company values. Our Service Technicians take pride in knowing that they provide excellent service to our residents and ensure their comfort and safety needs are upheld at the highest standard.

About Us

ECI Group has been building communities and enriching lives for over 50 years by developing, building, investing in, and operating multifamily housing throughout the Southeast. While ECI is proud of its history, we are even more excited about our future. We are privately owned and fully integrated – developing, constructing, and managing our properties. ECI Group owns and operates approximately 7,000 + units, with more communities in active development. At ECI, we are guided by our core values, the heart of which is working as One Team, Better Together.

What’s In It For You?

In addition to competitive pay, ECI’s robust benefits package includes:

Bonus potential
30% rental discount at ECI properties
Paid time off and company holidays
401k plus 4% company match
Wellness plans, flexible spending accounts, and dependent care
Participation in professional development programming, including a designated Mentor from day one

What You’ll Do

Handle resident service requests via online ticketing system on a timely basis while providing fantastic customer service.
Perform or assist in all phases of apartment and property maintenance including make-readies, walking vacant units, groundskeeping, punch-out work, trash-out, maintaining the swimming pool and golf carts, and interior and exterior repairs.
Assist in the upkeep of the exterior and interior of the property.
Assist the Service Manager with health and safety issues by identifying and reporting potential hazards, liability and safety concerns, and unresolved maintenance issues.
Assist with efforts to prevent, mitigate and repair damage from severe weather events.
Familiarity with maintenance tools and equipment and ability to operate them in a safe manner.
Maintain compliance with company policies, ADA, OSHA and other regulations affecting the maintenance of the property.

Requirements

What You’ll Need

High school diploma or GED along with a valid driver’s license.
A minimum of 2 years of general maintenance experience in multi-unit property management.
Working knowledge of HVAC, plumbing, electrical, fire protection and energy management systems.
Work as scheduled, including weekend and on-call shifts as needed.
Ability and willingness to work overtime if needed.

What’ll Set You Apart

EPA certification Type I or II as well as other certifications/licenses as required by local, state or other regulations.
Basic knowledge of Microsoft Office Suite, Internet, Yardi, and other relevant applications.

Physical Activities and Work Environment

Requires frequent lifting and moving of objects up to 75 pounds.
Requires frequent bending and/or stooping, and use of ladders or stepladders, to perform essential maintenance tasks.
May require regularly climbing stairs to access upper floor apartments.
Requires frequently working outside in various weather conditions.

ECI Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Average salary estimate

$50000 / YEARLY (est.)

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max

$40000K

$60000K

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What You Should Know About Service Technician, ECI Telecom

Join ECI Group as a Service Technician in Pearland, Texas, and become a vital member of our community-focused team. As a Service Technician, you’ll engage in crucial maintenance and service tasks, ensuring our properties maintain operational excellence while truly embodying our core values. We pride ourselves on delivering exceptional service to our residents, making their comfort and safety our top priorities. ECI Group has over 50 years of experience in building communities and enhancing lives across the Southeast, managing approximately 7,000 units. When you step into this role, you join a forward-thinking, privately owned company committed to development and innovation. What’s more, we offer a competitive benefits package that includes bonus potential, a generous rental discount, paid time off, a 401k with a 4% match, and professional development opportunities right from day one. In this role, you'll be responsible for addressing resident service requests promptly, performing maintenance work such as repairs, groundskeeping, and safety checks, while ensuring compliance with all regulations. To thrive, you’ll need a high school diploma or GED, at least two years of general maintenance experience, and a fundamental understanding of HVAC, plumbing, and electrical systems. If you’re proactive, customer-oriented, and ready to contribute to a collaborative team, we’d love to welcome you to ECI Group, where we believe we are Better Together.

Frequently Asked Questions (FAQs) for Service Technician Role at ECI Telecom

What are the primary responsibilities of a Service Technician at ECI Group?

As a Service Technician at ECI Group, your main responsibilities will include handling resident service requests through an online ticketing system, performing a variety of maintenance tasks such as apartment make-readies, groundskeeping, and repairs, and assisting the Service Manager with health and safety issues. You will be actively involved in maintaining both the interior and exterior of our properties to ensure they meet our high standards.