Senior Product Manager

As a Senior Product Manager at Education Perfect, you'll be responsible for developing a clear strategy and roadmap that aligns with our product vision. You'll lead the entire product lifecycle from discovery to delivery, coordinate go-to-market product launches, and actively engage with customers during the sales process. Your leadership will focus on empowering teams and ensuring successful outcomes.

To be a suitable candidate for the Senior Product Manager position at Education Perfect, you should possess experience in leading product development for high-growth SaaS software. Familiarity with both commercial drivers and technical aspects of complex software solutions, along with proven Agile leadership experience, is crucial. Strong communication and strategic thinking skills are also essential.

At Education Perfect, we prioritize ongoing professional development for our Senior Product Managers. You'll have access to opportunities for career growth within the company, professional development resources through EP’s Learning Hub, and the support of various employee-led committees that emphasize personal interests and community service.

The culture at Education Perfect fosters individuality and values diversity. As a Senior Product Manager, you'll enjoy flexible and remote work arrangements that inspire creativity and collaboration. We take pride in our active commitment to making a positive impact, not only in the EdTech sector but also within our team and the broader community.

The benefits offered to the Senior Product Manager at Education Perfect include a communication allowance, wellness allowance, extra annual leave, parental leave top-ups, and an employee equity bonus plan. We also provide financial incentives for employee referrals and support through dedicated groups focused on mental wellness, environmental impact, and diversity.

When answering this question, highlight specific projects where you successfully led cross-functional teams. Discuss your leadership style, how you foster collaboration, and any tools or processes you implemented to ensure effective communication and project management.

To effectively answer this, discuss your approach to data analysis, market research, and stakeholder engagement. Share examples of how you’ve balanced customer needs with business objectives and how you adjust priorities based on changing market dynamics.

In your response, outline the processes you implement during product discovery, such as user interviews, market research, and prototyping. Provide an example of a product discovery project and discuss how the insights gathered influenced the final product direction.

Explain how you engage with sales teams to ensure they have the resources and knowledge needed to effectively sell the product. Provide examples of how you’ve contributed to RFPs or participated in pre-sales activities that led to improved customer engagement.

Use the STAR (Situation, Task, Action, Result) method to describe a specific challenge. Highlight your critical thinking skills and how your decisive actions led to a successful outcome for your product or team.

Demonstrate your understanding of Agile principles and how you have applied them in your previous roles. Discuss how you foster an Agile mindset within your team and ensure that your projects remain flexible and adaptable.

Talk about the key performance indicators (KPIs) you typically use to gauge product success, such as user adoption rates, customer satisfaction scores, and revenue impact. Provide examples of how you've used these metrics to inform future product decisions.

Detail your experience in planning and executing successful product launches. Describe your role in collaborating with marketing and sales teams, and share a specific example of a successful launch that achieved its business goals.

Select a particular product that benefited from customer feedback. Discuss how you gathered that feedback, the changes you implemented as a result, and the positive impact those changes had on user satisfaction or product performance.

Discuss your strategies for keeping up with industry trends, such as attending conferences, reading industry publications, participating in networks, or leveraging social media. Show your passion for continuous learning and how it informs your approach to product management.