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Sr. Change Management Consultant - Business Development

Overview

In this position, you will leverage your consulting, business development, and sales experience to help organizations achieve and accelerate their geospatial objectives. An energetic and resourceful individual is needed to partner with Esri customers and account teams to drive strategic conversations promoting and securing change management engagements. These engagements will address the people aspect of successful technology implementations that accelerate adoption of ArcGIS strategies and technology, and produce real business value. 

Esri has a Relocation Assistance Program and can provide support with relocating to the Denver, CO area for this position. 

Responsibilities

  • Prospect, develop, and propose change management strategies and solutions for deploying geospatial technology to Esri customers
  • Maintain a healthy pipeline of business development opportunities for new and existing customers by identify and securing short-term consulting engagements and winning opportunities to conduct longer-term consulting engagements through unsolicited proposals
  • Build your professional network and engage by participating in trade shows and facilitating workshops and seminars
  • Use solution-selling skills to understand the needs and business challenges of customers
  • Clearly articulate the strength and value of Esri technology as it relates to people-focused adoption
  • Successfully execute business development sales processes for all opportunities 
  • Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer
  • Demonstrate effective account management with internal account teams and customers to foster future change management engagements
  • Leverage your change management and workforce knowledge when working with teams across Esri to promote Adoption Strategy internally to grow awareness and position them within Esri
  • Partner with Change Consultants on each engagement throughout the process

Requirements

  • 5+ years of professional experience with enterprise business development/sales, account planning, and account management at executive levels
  • Demonstrated ability to apply consultative sales process
  • Demonstrated analytical and problem-solving skills to assess client needs and develop appropriate solutions
  • Strong interpersonal, relationship-building, and teamwork skills
  • Demonstrated strong attention to detail, follow through and organizational skills
  • Excellent verbal and written communication skills and active listening skills
  • Ability to travel up to 40% of the time
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
  • Bachelor's in business administration, marketing, or related field

Recommended Qualifications

  • Completed Change Management certification
  • Change Management technology consulting experience
  • Experience with sales methodology such as Miller Heiman, Target Account Sell, The Challenger, Solution Selling, Consultative Selling, Conceptual Selling and Salesforce
  • Experience in either government or commercial organizations
  • Master's in business administration, marketing, or related field

 

#LI-SS2

#LI-Hybrid

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$93,600$178,880 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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CEO of Esri
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Jack Dangermond
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Average salary estimate

$136240 / YEARLY (est.)
min
max
$93600K
$178880K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Change Management Consultant - Business Development , Esri

If you’re passionate about change management and looking to make a significant impact, then the Senior Change Management Consultant - Business Development role at Esri in the vibrant Denver, CO area might be just what you’re searching for! In this engaging position, you'll have the opportunity to leverage your consulting expertise, business development acumen, and sales experience, helping organizations accelerate their geospatial objectives. You will collaborate closely with customers and account teams, driving strategic conversations that secure change management engagements. These crucial engagements address the people aspect essential for technology implementations, ensuring a smooth adoption of ArcGIS strategies. Your days will involve proposing innovative change management strategies, maintaining a robust pipeline of business opportunities, and engaging with the professional community through workshops and trade shows. You’ll utilize solution-selling skills to understand client challenges and articulate the value of Esri's technology in a way that resonates with them. Plus, there’s an exciting opportunity for relocation support, making this an ideal situation for someone ready to embrace a new adventure at Esri. With a creative approach to problem-solving and a focus on team collaboration, you’ll play a vital role in fostering relationships that lead to successful change management outcomes. Join us, and let’s create real business value together through the transformative power of geospatial technology.

Frequently Asked Questions (FAQs) for Sr. Change Management Consultant - Business Development Role at Esri
What are the main responsibilities of a Senior Change Management Consultant - Business Development at Esri?

As a Senior Change Management Consultant - Business Development at Esri, your primary responsibilities will include developing and proposing change management strategies and solutions for clients implementing geospatial technology. You'll maintain a healthy pipeline of business development opportunities, engage with customers to understand their business challenges, and effectively execute sales processes for all opportunities. Moreover, you'll partner with Change Consultants, facilitate workshops, and utilize visual storytelling to support clients throughout their journey.

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What qualifications are needed for a Senior Change Management Consultant - Business Development at Esri?

To be considered for the Senior Change Management Consultant - Business Development position at Esri, candidates should have over 5 years of professional experience in enterprise business development, sales, account planning, and account management. A Bachelor's degree in business administration, marketing, or a related field is required, along with strong interpersonal skills and analytical abilities. Preferred qualifications include Change Management certification and experience with various sales methodologies.

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What skills are essential for a Senior Change Management Consultant - Business Development at Esri?

Essential skills for the Senior Change Management Consultant - Business Development role at Esri include excellent verbal and written communication skills, strong interpersonal abilities, analytical problem-solving skills, and a detail-oriented approach. Candidates should also possess solution-selling capabilities and be able to work effectively in a team environment while demonstrating a commitment to understanding client needs and fostering long-term partnerships.

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How does the relocation assistance work for the Senior Change Management Consultant - Business Development role at Esri?

Esri offers a comprehensive Relocation Assistance Program for the Senior Change Management Consultant - Business Development position, supporting your move to the Denver, CO area. This program is designed to help ease your transition and provide you with the resources necessary to settle into your new role and environment smoothly.

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What opportunities for career growth exist for a Senior Change Management Consultant - Business Development at Esri?

At Esri, the Senior Change Management Consultant - Business Development role presents numerous opportunities for career growth. You will work alongside Change Consultants, gain insights from various projects, and continuously expand your professional network. Additionally, Esri promotes continuous learning and development, ensuring that you can enhance your skills and advance your career within the organization.

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Common Interview Questions for Sr. Change Management Consultant - Business Development
Can you describe your experience with business development in change management?

When answering this question, highlight specific experiences where you've successfully developed business opportunities in change management. Discuss your approach to prospecting, acquiring clients, or launching initiatives that drove growth. Providing quantifiable outcomes will strengthen your response.

Join Rise to see the full answer
How do you approach solution-selling in your consulting practice?

In your response, emphasize the importance of understanding client needs and tailoring solutions to their challenges. Discuss methodologies you use in solution-selling and provide a real-world example of how a tailored approach led to successful client engagement.

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What strategies do you use to maintain a healthy pipeline of business development opportunities?

Discuss techniques such as networking, follow-ups, and leveraging CRM tools that you utilize to keep track of and nurture leads. Offering concrete examples of how you've managed an active pipeline will demonstrate your skills effectively.

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Can you provide an example of successfully executing a change management strategy?

Use this opportunity to share a specific project where you implemented a change management strategy, detailing the challenges faced, your proposed solutions, and the results achieved. Emphasize your role in facilitating stakeholder engagement and driving adoption.

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How do you measure the success of a change management engagement?

In your response, mention key performance indicators (KPIs) you track, such as adoption rates, user satisfaction, or ROI. Discuss how you leverage feedback and data to evaluate the effectiveness of your strategies.

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How do you approach building relationships with clients?

Highlight your interpersonal skills and your belief in open communication. Discuss specific tactics like personalized follow-ups, regular check-ins, and actively listening to client concerns to build trust and rapport.

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What role does teamwork play in your success as a change management consultant?

Talk about the importance of collaboration, both with internal teams and clients. Provide examples that demonstrate your ability to work effectively within a team and how it has impacted the success of your projects.

Join Rise to see the full answer
Can you discuss your experience with any specific sales methodologies?

Explain your familiarity with various sales methodologies like Miller Heiman or Consultative Selling, and describe how these frameworks have influenced your approach to account management and client interactions.

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How do you handle client objections during the sales process?

Discuss strategies you employ to understand and address client objections. Share a specific example of a time when you successfully overcame resistance and sealed a deal.

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What motivates you to excel in a change management consulting role?

Share what drives you in your work, whether it's the transformative potential of technology, helping organizations achieve their goals, or the satisfaction you derive from successful implementations. Highlight any personal experiences that inspire your passion for the field.

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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...

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Full-time, hybrid
DATE POSTED
March 21, 2025

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