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Pre Sales Consultant - job 1 of 2

Company Description

Experian isn't just any company—we're the global leader in information services. Have you ever heard of the London Stock Exchange? That's exactly where we are listed (EXPN) and even belong to the FTSE 30. Data! We harness their power to change lives and create opportunities for consumers, businesses and society. We've been supporting businesses and communities for over 125 years – and we're still far from having enough.

With over 21,000 fantastic employees in more than 40 countries, we believe the opportunities for you and the world are constantly growing. We invest in the future – with new technologies, experienced people and innovations. Why? To shape a better future. To do this, we are looking for the brightest minds who share our vision and want to make a difference. Together we are #UniquelyExperian

Job Description

The Pre Sales Manager will manage client engagement functions and serve as central contact to major clients, assisting with analysis and advising on best practices for competitive benchmarking, client targeting, and performance evaluation, with a specific focus on Experian Analytics solutions and their demonstrations and PoC/PoV activities (from simple solutions like credit risk scorecards to complex ones Artificial Intelligence and Advanced Analytics to regulatory analytics like complex AIRB, LOM, ESG or IFRS 9 regulatory analytics projects). You will report to the Sales Director.

Responsibilities

  • Understand our client base and strengthen the relationship through supporting, training and strategic dialogue with main users and contacts
  • Identify opportunities to increase the footprint of the product throughout all covered clients.
  • Help maximize product knowledge with all clients and promote additional functionalities and upgrades
  • Work with analytics consultants, business consultants and sales development team for new client enhancements and new feature requests
  • Provide on-site presales activity where needed to cover the needs of the technical buyers and providing analytics product presentations, proposals, PoCs&PoVs and demonstrations
  • Contribute to value-based proposals for complex business solutions.
  • Play a leading role in teams that produce responses to RFI/RFP's for qualified opportunities and development of our client solutions
  • Support the conversion of major sales prospects, ideally focussing on the clients' challenges and Experian solutions.
  • Develop strong working relationships with client technical and economic buyers.
  • Build sufficient knowledge of clients' values and business model to ensure our solutions fully meet their needs.
  • Present proposals to clients for analytics solutions, including recommendations
  • Ensure a smooth handover of new projects from 'sales' into 'analytics' team
  • Contribute to business collateral to ensure the production of high-quality packaging for new solutions, including sales and marketing materials, demonstrations, and business documentation.
  • Monitor market trends, legislations changes, new products from competitors.
  • Establish and maintain a thorough knowledge of Experian products and services and how they deliver value for clients.
  • Strong focus on continual self-learning and development
  • Understanding of all Experian solutions and capabilities, specifically the customer issues they can address and the value they offer

Qualifications

  • Strong Business understanding in Analytics & AI and Financial Services industry
  • Understanding of basic IT concepts and best practices
  • 5+ years experience in relevant customer-facing roles such as analytics consultancy or Presales or sales of analytics/AI solutions
  • Knowledge of existing Experian solutions
  • Experienced in presenting and demonstrating complex AI and analytics solutions
  • Fluency in written and spoken Turkish and English

Additional Information

Benefits

  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books
  • Core benefits including health and life insurance, pension and wellbeing benefits.
  • Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time
  • Opportunity for Flexible working hours and Home Office (hybrid model)

More about Experian

Proud to be a Worlds Best Workplace 2024

Our uniqueness is that we celebrate yours. Experian's culture and people are main differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

#LI-Hybrid

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Glassdoor Company Review
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CEO of Experian
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Jennifer Schulz
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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Pre Sales Consultant, Experian

Are you ready to step into a pivotal role as a Pre Sales Consultant with Experian? Based in the heart of Istanbul, you'll be at the forefront of client engagement, working closely with major clients to help them harness the power of our innovative analytics solutions. In this role, you’ll directly contribute to our mission of creating opportunities through data. Your responsibilities will vary from conducting in-depth analyses to advising on best practices for competitive benchmarking and performance evaluation across a range of services—think AI, advanced analytics, and regulatory compliance! One of the key highlights is your chance to build strong relationships with clients, understanding their needs and establishing a foundation for long-term partnerships. You'll collaborate with talented analytics consultants and business professionals to ensure our solutions not only meet but exceed client expectations. Reporting to the Sales Director, you’ll also be actively involved in preparing compelling proposals and delivering engaging presentations that demonstrate the value of Experian’s offerings. If you have 5+ years of experience in customer-facing roles related to analytics or presales and a passion for helping clients navigate complex financial landscapes, you could be the perfect fit for our team. Join us at Experian and let’s create a better tomorrow together, redefining possibilities for businesses and communities with data-driven insights!

Frequently Asked Questions (FAQs) for Pre Sales Consultant Role at Experian
What are the main responsibilities of a Pre Sales Consultant at Experian?

As a Pre Sales Consultant at Experian, your main responsibilities will include managing client engagements, providing analysis and strategic advice, and facilitating demonstrations of our analytics solutions. You'll be tasked with identifying opportunities for product expansion, conducting onsite presales activities, and leading responses to RFI/RFPs, all while nurturing strong relationships with key technical and economic buyers.

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What qualifications are required for the Pre Sales Consultant position at Experian?

To be eligible for the Pre Sales Consultant role at Experian, candidates should ideally have over five years of experience in customer-facing roles, particularly in analytics consultancy or presales. A strong understanding of analytics, AI, and the financial services industry is essential, along with fluency in Turkish and English. Familiarity with Experian's existing solutions is a significant advantage.

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How does Experian support the growth and development of a Pre Sales Consultant?

Experian places a strong emphasis on personal development for their Pre Sales Consultants. The company offers a structured career pathway with access to learning and development programs, unlimited online educational resources, and books. Additionally, they encourage continual self-learning and provide a flexible working environment to support work/life balance.

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What is the work environment like for a Pre Sales Consultant at Experian?

At Experian, the work environment for Pre Sales Consultants is collaborative and friendly. The company values team spirit and fosters a culture where innovation can thrive. Employees enjoy excellent working conditions, flexibility, and a range of core benefits, reinforcing Experian's commitment to employee well-being and satisfaction.

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What opportunities for advancement are available for a Pre Sales Consultant at Experian?

There are numerous opportunities for advancement for Pre Sales Consultants at Experian. With a focus on professional growth and development, employees can progress in their careers through ongoing training, mentorship, and the chance to take on leadership roles within cross-functional teams, ensuring that your career aspirations are fully supported.

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Common Interview Questions for Pre Sales Consultant
Can you describe your experience in client engagement related to analytics solutions?

In answering this question, highlight specific experiences where you directly worked with clients to understand their needs. Discuss your role in promoting analytics solutions and how you successfully helped clients realize the benefits, citing concrete examples.

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How do you approach preparing for a product demonstration to potential clients?

Discuss the importance of understanding the client's specific needs and how you tailor your demonstration accordingly. Emphasize your strategies for engaging the audience and effectively showcasing the product's benefits relevant to their business context.

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What techniques do you use to identify opportunities for upselling products to existing clients?

Explain your methods for assessing client usage patterns and soliciting feedback. Share examples of successful upselling experiences where you identified a need and presented a solution that met that need effectively.

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Describe your experience creating value-based proposals for complex solutions.

Provide insights into your process for developing proposals, including how you gather information, incorporate client feedback, and ensure that the proposals align with both the client’s needs and Experian's offerings.

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How do you keep up-to-date with market trends and competitor offerings?

Elaborate on your proactive approach to market research, including subscribing to industry publications, attending webinars, and networking with peers. Highlight any specific tools or resources you use to stay informed about the analytics and financial services landscape.

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What role does teamwork play in achieving presales goals?

Discuss how collaboration with analytics and sales consultants contributes to enhanced client outcomes. Share examples of successful team initiatives and how your role within the team drives positive results.

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Can you give an example of a challenging client interaction and how you handled it?

Reflect on a specific situation where you faced difficulty with a client. Describe how you approached the challenge, focusing on communication and problem-solving, and what the outcome was.

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What strategies do you employ to ensure a smooth handover of new projects from sales to the analytics team?

Detail your approach to project management and communication practices. Emphasize the importance of clarity, documentation, and collaborative meetings to ensure that all stakeholders are aligned and that client expectations are managed.

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What is your understanding of the regulatory analytics challenges clients face?

Showcase your knowledge of common regulatory requirements such as AIRB, ESG, and IFRS, and discuss how your expertise can help clients navigate these obstacles using Experian's solutions effectively.

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Why do you want to work for Experian as a Pre Sales Consultant?

Articulate your interest by connecting your values with Experian's mission. Discuss how the role aligns with your career goals, particularly emphasizing your passion for data-driven insights and your desire to be part of an innovative and diverse workplace.

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