Technical Project Manager - Experian Health - Remote

A Technical Project Manager at Experian Health is responsible for developing and implementing detailed project plans for healthcare technology initiatives. This includes defining project scope, managing timelines, facilitating communication across teams, and addressing any potential risks or challenges to ensure successful project delivery.

To qualify for the Technical Project Manager position at Experian Health, applicants should have a Bachelor’s degree in Management Information Systems, Computer Science, or a related field. Additionally, 1-5 years of project management experience in a technical healthcare environment, proficiency in project management tools, knowledge of Agile methodologies, and relevant project management certifications (like PMP or PRINCE2) are preferred.

Working as a Technical Project Manager at Experian Health comes with an attractive compensation package, flexible work environment (including remote work opportunities), comprehensive benefits like medical and dental coverage, a matching 401K plan, and generous paid time off, including volunteer time. Plus, you’ll be part of a culture that values diversity, work-life balance, and employee wellness.

A Technical Project Manager at Experian Health plays a critical role in shaping healthcare technology by leading projects that enhance revenue cycle management, identity management, and patient engagement. Through effective project management, you help facilitate innovative solutions that can significantly improve patient outcomes and operational efficiencies within healthcare organizations.

Proficiency in project management tools such as JIRA or Trello, along with familiarity with Agile frameworks, is highly beneficial for a Technical Project Manager at Experian Health. Additionally, being analytical and data-driven will help in making informed decisions and managing project deliverables efficiently.

To effectively answer this question, focus on specific projects you've managed in the healthcare sector. Detail your role, the project scope, and the outcomes. Highlight your understanding of healthcare regulations and your ability to navigate challenges unique to the industry.

Discuss the tools and techniques you utilize for monitoring progress, such as Gantt charts and status reports. Emphasize your proactive communication style, regular check-ins with team members, and how you adjust timelines based on project needs.

Explain your approach to risk management by outlining how you identify potential risks upfront, develop mitigation strategies, and create contingency plans. Providing an example of a past project can further illustrate your process.

Provide examples of how you have utilized Agile principles in past projects. Share how this has enhanced project outcomes, fostered team collaboration, and improved overall efficiency in delivery.

Describe your methods for stakeholder communication, such as regular project updates via email or management tools. Highlight your ability to tailor your communication style to different audiences and the importance of keeping everyone aligned.

Mention specific project management software you are familiar with, such as Asana, Microsoft Project, or Jira, and explain how these tools help you manage team collaboration and task assignments effectively.

Share your conflict-resolution strategies, emphasizing your preference for open communication and a collaborative approach. Providing an example of a situation where you successfully resolved a conflict can demonstrate your skills in this area.

Discuss the quality assurance measures you put in place, such as regular reviews and testing phases. Highlight your commitment to delivering projects that meet high standards and your method for ensuring deliverables align with stakeholder expectations.

Talk about your criteria for prioritization—such as deadlines, resource availability, and project impact. Illustrate with an example of how prioritizing tasks has directly influenced a project's success.

Share your passion for healthcare technology and how making a positive impact drives your work. Discuss your enjoyment in leading teams and the satisfaction of successfully delivering complex projects that improve patient care and operational efficiency.