Clinical Training Coordinator

Posting Title

Clinical Training Coordinator

Overview

Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Clinical Training Coordinator to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication, empowerment and quality care in a friendly and encouraging environment.

 

Fast Pace Health aims to push for a new vision of healthcare in rural communities that will consist of an array of different services. We are changing the delivery of healthcare in these rural areas by integrating excellent patient care, education, accessibility, and community service, in a way that puts the patient’s needs first and improves the health status of our communities.

Why Choose Fast Pace Health?

Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Clinical Training Coordinator you can be! We will help you grow your professional goals, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment. 

We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few. 

As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community.

Responsibilities

PRIMARY:

1. Administers the onboarding, preceptor, and training program for provider and clinical positions. Collaborates with Welcome Experience Coordinators and operations leadership to identify and assign new hires to preceptors or trainers.

2. Collaborates with operations leadership to design and implement recognition and reward programs for preceptors and trainers.

3. Recognizes strong performance by providing all necessary information on above-and-beyond performance to ensure proper recognition of preceptors and trainers.

4. Communicates with preceptors and trainers to ensure a smooth onboarding and training experience for the new hire, focusing on their success in their new role.

5. Communicates with new hires to set expectations for onboarding and training and serves as the primary point of L&D contact throughout training completion. Actively engages with the trainee and preceptor to ensure a smooth onboarding experience and drive employee engagement.

6. Partners with preceptors and trainers to identify and address training concerns for new hires, collaborating with operations leadership to develop solutions and monitoring improvements with preceptors and trainers.

7. Escalates any concerns regarding new staff deficiencies to the operational leaders confidentially, with suggestions for additional training recommendations.

8. Collaborates with preceptors and trainers to ensure all required training documentation, including proof of proficiencies and evaluations, is completed and submitted accurately.

9. Verifies completion of all required training for new hires.

10. Responds to learning questions from employees using a friendly and respectful tone. Responses should answer the question and recommend resources for future questions (e.g., intranet, HRIS). Escalates questions to the appropriate person when necessary.

11. Coordinates and edits L&D submissions to weekly newsletters.

12. Completes all required training release documentation and ensures all training-related documentation is stored and retained in accordance with company policy and practices. Monitors the training release process to ensure data accuracy and compliance.

13. As appropriate, coordinates all required learning and training assignments, including vendor-managed learning content and self-paced orientation learning content. This may include providing information to learning vendors and updates to employee learning records.

14. Monitors and, as appropriate, supports the compliance of the DOT Medical Examiner and BLS/ACLS; communicates and supports clinical employees in uploading required documentation and completing date fields.

15. Administers and supports the DOT/BAT/UDS/X-Ray certification processes, ensuring all documentation is completed and retained for compliance. Supports the audit process to verify the accuracy of data.

16. Prepares training documentation to ensure compliance with accreditation audits.

17. Partners with operations to ensure compliance with all clinical-related processes and certifications, as well as all required learning, including annual training.

18. Collaborates with instructional designers and other content developers to ensure that learning courses and paths are consistently accurate and up-to-date with current policies and practices.

19. Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training and supporting all compliance aspects.

20. Leads by example in attitude and work performance, representing our values to the team.

21. Demonstrates strong technical skills, with advanced proficiency in tools such as Excel, Smartsheet, and other reporting or data management platforms. Comfortable using technology to organize, track, analyze, and streamline training data and processes.

22. Proactively identifies process gaps and utilizes technology creatively and effectively to streamline workflows, enhance operational efficiency, and continually improve processes.

23. Utilizes AI tools to analyze large datasets and generate insights.

24. Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training

25. The ability to build and maintain confidence and credibility with all employees.

26. The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.

27. The ability to perform the physical use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.

28. Ability to comply with Company standards of operations.

29. Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.

 

SECONDARY:

1. Participates on project teams, as appropriate.

2. Assists with designing and developing learning experiences and resources.

3. Facilitates learning sessions as appropriate.

4. Presents during weekly People Team meetings as appropriate.

 

NON-ESSENTIAL FUNCTIONS:

1. Perform other duties as assigned by management.

 

SUPERVISORY RESPONSIBILITIES:

None

Experience Requirements and Preferences:

EDUCATION:

• High School graduate or equivalent.
• Preferred bachelor’s degree in one of the following areas: Human Resource Management, Business Administration, Finance, Marketing, Management and Leadership, or a related field.

EXPERIENCE:

• At least 2+ years in operations support, learning & development, human resources, or an analyst role.
• Strong technology skills, including proficiency in Microsoft Office applications such as Teams, Outlook, Word, SharePoint, and Excel. Proficiency in collaboration and reporting tools, including Smartsheet, Power BI, and Tableau.

CURRENT LICENSE OR CERTIFICATION:

Preferred certification in one or more of the following: Excel Certification, Smartsheet Certification, Project Management Professional (PMP), Certified Analytics Professional (CAP), or Microsoft Certified: Data Analyst Associate.

•  

Education Requirements:

Bachelors Degree (Preferred)

License Requirements:

No License Required

Compliance

Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct. Please refer to the links below for information regarding your rights under certain federal laws: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdfhttps://www.dol.gov/whd/regs/compliance/posters/eppac.pdfMississippi Residents Only:In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.” Miss. Code. Ann. § 71-7-3(5).

 

Applicants are limited to individuals from states, excluding the following:  California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.

Brand Name

Fast Pace Health