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Senior Product Manager

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: 3/21/2025

Anticipated Posting Close Date*: 5/1/2025

Job posting may close early due to the volume of applicants.


Senior Product Manager

Fastly is looking for Product Managers at various experience levels to drive the transformation of our Products and Services as we define the state of the art in Edge Platforms. Whether you’re just starting your product management career or have years of experience driving product strategies, we want to hear from you. 

As Product Manager, you will be responsible for  driving customer requirements, synthesizing product roadmaps, and delivery of capabilities spanning the entire spectrum of Fastly’s platforms and partner integrations. This role will have a significant impact on Fastly’s strategic initiatives, customer satisfaction and revenue goals.

What You'll Do:

  • Define the strategy and roadmap for the platform team and partner with stakeholders across the organization to deliver these products for customers

  • Formulate the roadmap for Fastly’s key product capabilities and partner with stakeholders across the organization to deliver end-to-end solutions for customers

  • Understand customer use cases across a broad spectrum of industry segments, translate and synthesize those into crisp product requirements 

  • Define and monitor product success metrics using data-driven goals

  • Collaboratively lead cross-functional and distributed teams by building trusted working relationships throughout the company, at all levels of the organization

What We're Looking For: 

We are looking for great thought leaders that have both an entrepreneurial ethos and a bias for action.  In particular, the ability to break complex problems into simple solvable steps, all while remaining focused on the larger product vision, and a passion for learning, building, contributing and growing with the Product team and the company.

  • Bachelor's degree in Computer Science, Mathematics, or equivalent experience

  • 5-8 years of product management experience

  • Product management experience, preferably with SaaS, PaaS or Iaas products

  • Experience working on large scale distributed systems, cloud services, networking or security

  • Ability to think tactically and strategically to craft a compelling platform product roadmap that delivers customer and business value while making smart tradeoffs

  • Strong ability to motivate and inspire people to do their best work

  • Excellent written and verbal communication skills

We’ll be super impressed if you have experience in any of these: 

  • Understanding of building cloud services and applications in an enterprise environment

  • Passion for driving adoption through product analytics with experience

Work Hours: This position will require you to be available during core business hours. 

Work Location(s) & Travel Requirements: 

This position is open to the following preferred office locations:

  • San Francisco, CA

  • Denver, CO

  • New York City, New York

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary: 

The estimated salary range for this position is $167,790.00 to $201,348.00.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

  • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

  • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

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Average salary estimate

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$167790K
$201348K

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What You Should Know About Senior Product Manager, Fastly

At Fastly, we are on a mission to enhance the way people connect with the things they cherish. We're excited to invite applications for the Senior Product Manager position in sunny San Francisco, California. In this pivotal role, you will help shape the future of our Edge Platform, responsible for crafting product strategies that align with our commitment to delivering outstanding digital experiences for our customers. Your experience in product management, specifically in SaaS, PaaS, or IaaS, will be crucial as you collaborate with various team members to develop and refine our product roadmap. You’ll be trusted with driving customer requirements and ensuring our offerings meet and exceed their expectations. By leveraging data-driven methodologies, you will also set success metrics that guide product development. At Fastly, we value entrepreneurial spirits with a knack for transforming complex challenges into simple, actionable steps. As a Senior Product Manager, you'll cultivate strong relationships across departments, fostering a culture of collaboration and innovation. Your insights will play a key role in enhancing customer satisfaction and boosting our revenue goals. If you have a passion for learning and a drive to make impactful changes, we would love for you to join our talented team at Fastly and help us build a more trustworthy Internet together.

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Fastly
What are the main responsibilities of the Senior Product Manager at Fastly?

As the Senior Product Manager at Fastly, you will be responsible for defining and executing the product strategy and roadmap for the Edge Platform. This includes understanding customer use cases, synthesizing product requirements, and collaborating with multi-functional teams to ensure successful product delivery. You will also set product success metrics based on data-driven goals to track and enhance performance.

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What qualifications do you need to become a Senior Product Manager at Fastly?

To qualify for the Senior Product Manager role at Fastly, you should possess a Bachelor's degree in Computer Science, Mathematics, or a related field, alongside 5-8 years of product management experience. Familiarity with SaaS, PaaS, or IaaS products, as well as experience with large-scale distributed systems, cloud services, and strong communication skills, will set you apart as a candidate.

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How does Fastly's culture support its Senior Product Managers?

Fastly promotes a collaborative and inclusive culture that empowers all employees, including Senior Product Managers. We believe in fostering a supportive environment where diverse voices are heard and valued, and our hybrid work model allows for a healthy work-life balance, ensuring our team members feel comfortable and connected.

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What impact will the Senior Product Manager have at Fastly?

The Senior Product Manager at Fastly will play a crucial role in driving strategic initiatives that enhance customer satisfaction and contribute to revenue growth. By effectively managing product roadmaps and collaborating across teams, you will make significant contributions to the overall success and efficiency of Fastly’s platforms.

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What type of experience is Fastly looking for in a Senior Product Manager?

Fastly is seeking candidates with a solid background in product management of 5-8 years, ideally with experience in SaaS, PaaS, or IaaS. Additionally, experience with large-scale distributed systems, cloud services, and networking or security will be highly valuable. Candidates should also demonstrate strong leadership abilities and a passion for learning and innovation.

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Common Interview Questions for Senior Product Manager
Can you describe your experience in defining product roadmaps?

Certainly! In my previous role, I was responsible for creating a comprehensive product roadmap aligned with customer needs and business goals. I engaged with various stakeholders to gather insights and iteratively refined our approach based on market feedback.

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What strategies do you use to prioritize product features?

I prioritize features based on customer feedback, market trends, and alignment with our strategic objectives. Using frameworks like the MoSCoW method helps balance urgent customer needs with long-term vision effectively.

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How do you collaborate with cross-functional teams?

Effective collaboration starts with establishing clear communication channels. I use regular meetings, project management tools, and shared documents to keep everyone aligned, ensuring we leverage diverse perspectives for optimal product development.

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Can you provide an example of a complex problem you solved in product management?

Certainly! One challenge I faced was integrating a new feature across multiple platforms. First, I broke down the problem into manageable tasks, engaged stakeholders for feedback, and iterated based on testing results, leading to successful deployment without significant delays.

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How do you measure product success?

I utilize various metrics, such as user adoption rates, customer satisfaction scores, and net promoter scores, to assess whether our products meet customer needs and drive business objectives effectively.

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What tools do you prefer for product management?

I favor using tools like JIRA for project management, Confluence for documentation, and Google Analytics for tracking user interactions. These tools provide great visibility into project progress and user behavior, which are crucial for informed decision-making.

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How do you manage stakeholder expectations?

I ensure to set realistic expectations through regular updates and transparent communication. By involving stakeholders early on and keeping them informed of any changes, I build trust and ensure alignment throughout the product lifecycle.

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What role does user feedback play in your product management process?

User feedback is invaluable in my process. I actively seek it out through surveys, focus groups, and usability tests. This feedback informs our product iterations and ensures we are always aligned with user needs.

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How do you stay informed about industry trends?

I follow industry blogs, attend conferences, and participate in relevant webinars and network events. Staying connected with peers and thought leaders is also key to keeping up with the latest trends and best practices.

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What inspires your passion for product management?

My passion for product management stems from the ability to impact users’ lives positively. I love the creative process of identifying problems and devising innovative solutions, which makes every day exciting and fulfilling.

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We’re building a better internet. Come join us!For more information on Fastly, visit https://www.fastly.comFollow us on Twitter: https://twitter.com/fastlyExplore Fastly careers: https://www.fastly.com/about/careers

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DATE POSTED
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