Sales Executive - Hospitals

As a Sales Executive - Hospitals at Fiserv, your responsibilities include identifying potential opportunities through market research, prospecting new clients, presenting and demonstrating our print solutions, negotiating sales deals, and maintaining accurate records of sales activities. You’ll also build relationships with key leadership within healthcare organizations to enhance client partnerships.

To qualify for the Sales Executive - Hospitals role at Fiserv, you need at least 5 years of successful sales experience in the payments industry, along with a Bachelor's degree or equivalent experience. Experience in the healthcare sector, especially interacting with executive management, is also essential. Familiarity with CRM systems is beneficial.

Fiserv is a global leader in financial technology, offering a supportive and innovative environment for Sales Executives - Hospitals. You’ll have the opportunity to make a significant impact, connect with clients, and work within a company that values diversity and equal opportunity. The chance to travel and develop relationships in your territory also adds to the exciting nature of the job.

For the Sales Executive - Hospitals role, Fiserv prefers candidates with prior experience in the healthcare industry, particularly related to hospitals and insurance. Additionally, familiarity with Fiserv issuer solutions in the Output space and knowledge of industry trends will be advantageous. Your experience should demonstrate a strong capability in sales and client interactions.

Yes, the Sales Executive - Hospitals position at Fiserv requires the ability to travel up to 50% of the time. This travel will allow you to meet with clients and build relationships essential for the success of the role.

In approaching prospecting as a Sales Executive, I utilize market research and competitor analysis to identify potential leads. I prioritize reaching out through various channels and tailor my messaging based on the specific needs and challenges of each client, creating a meaningful connection and demonstrating Fiserv's value.

I once negotiated a significant contract with a hospital network where I focused on understanding their specific needs and pain points. By presenting solutions from Fiserv that addressed their challenges directly, I was able to align our offerings with their goals, resulting in a deal that benefited both parties.

I believe in fostering strong relationships through consistent communication, follow-ups, and personalized interactions. Understanding the client’s evolving needs and providing timely updates about new solutions from Fiserv ensures that they feel valued and remain engaged with our services.

When faced with objections, I listen carefully to the client’s concerns and address them with respect and empathy. By providing clear, factual information and relevant case studies that illustrate our success, I aim to alleviate their doubts and reinforce the value of Fiserv solutions.

In preparing a sales presentation, I focus on understanding the client's unique situation and customizing my pitch accordingly. I highlight specific benefits of Fiserv products that meet their needs and incorporate visual aids, data, and real-life examples to engage and inform.

I am drawn to Fiserv’s reputation as an industry leader in fintech solutions. The chance to impact healthcare delivery through innovative print solutions excites me, and I believe my sales background and passion for technology align perfectly with the company’s mission.

I utilize CRM systems to manage my sales pipeline efficiently, track client interactions, and analyze sales data to optimize my approach. By maintaining up-to-date records of client communications and progress, I can ensure I follow up at appropriate times and personalize my outreach.

The biggest challenge in selling print solutions to hospitals is overcoming the initial resistance to change. Many organizations are entrenched in existing processes, so it’s crucial to demonstrate how Fiserv's solutions can improve efficiency, reduce costs, and enhance patient engagement.

During a previous role, I had a potential client initially decline my proposal. Rather than giving up, I asked for feedback, addressed their concerns, and provided additional insights that underscored the benefits of our solutions. Ultimately, this persistence paid off, leading to a successful partnership.

I believe trends such as the increasing demand for digital transformation and the focus on patient-centered care will shape healthcare sales. Sales strategies will need to adapt to meet consumer expectations and leverage technology to provide more comprehensive solutions, which aligns with Fiserv's innovative approach.