Sr. Analyst, Business Operations

The Sr. Analyst, Business Operations at Natera is primarily responsible for streamlining operational processes, designing cross-functional solutions, and supporting change management efforts. You’ll collaborate with diverse teams, leveraging data to address workflow inefficiencies and drive business growth through strategic initiatives.

To qualify for the Sr. Analyst, Business Operations role at Natera, candidates should have a Bachelor's degree in Business, Data Science, or Operations. Previous experience in business operations or process improvement in high-growth environments, along with strong analytical and communication skills, is essential.

As a Sr. Analyst, Business Operations at Natera, you play a vital role in enhancing operational efficiencies and supporting strategic initiatives that directly contribute to our mission of improving patient outcomes through advanced diagnostics and precision medicine.

Sr. Analysts at Natera utilize various tools such as Salesforce, Smartsheet, Power BI, and SQL to analyze data, develop dashboards, and create self-service tools that support operational processes and business needs.

At Natera, a Sr. Analyst, Business Operations can expect a collaborative and innovative work environment where analytical thinking, creativity, and cross-functional teamwork are highly valued, leading to meaningful contributions in the healthcare space.

To identify inefficiencies, start by gathering data on current workflows, conducting stakeholder interviews, and analyzing performance metrics. Look for patterns or bottlenecks in operations, which can help in proposing actionable improvements.

Share a specific example where you identified a need for change, crafted a strategy for implementation, and successfully rolled it out while considering stakeholder feedback. Highlight your ability to align teams and manage resistance.

Emphasize the importance of data in informing operational strategies. Discuss how you use data to diagnose issues, prioritize projects, and measure the success of implemented changes to ensure continuous improvement.

Mention techniques like regular check-ins, utilizing collaboration tools, and establishing clear communication channels. Highlight how you foster a shared vision and facilitate discussions to align goals across teams.

Recount an experience where you bridged the gap between non-technical stakeholders and technical teams, ensuring that all parties had a clear understanding of the project goals and requirements. Highlight your communication skills.

Discuss your approach to requirements gathering, involving end-users in the development process, and ensuring the final product meets their needs. Mention the importance of testing and iterations.

Highlight qualities such as analytical prowess, strong communication, adaptability, and the ability to think strategically. Discuss how these qualities contribute to operational success and team collaboration.

Provide details on specific projects where you leveraged these tools for data visualization, reporting, or process management. Discuss the impact of your analyses on business decisions or operational improvements.

Share examples of past initiatives where you successfully identified processes that needed improvement and describe the steps you took to enhance efficiency, ultimately leading to measurable outcomes.

Discuss your method for prioritizing tasks based on factors such as impact, deadlines, and resource availability. Emphasize the importance of flexibility and regular communication with stakeholders.