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Medical Assistant - Internal Medicine

Florida Medical Clinic, Orlando Health

Job Title:  Medical Assistant

Job Summary:  Assists providers and manages clinical functions in the Internal Medicine department

 Location: Zephyrhills

Position Summary

Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting.

Essential Functions

  • Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
  • Supports and demonstrates effective and professional communication with patients and family members
  • Works collaboratively with the administrative and operations staff.
  • Gathers patient data through interview and observation.
  • Assists patients and families with preparation for examination.
  • Assists the physician or APP during examination and procedures.
  • Demonstrates competency in specific tasks and skills as defined by the practice.
  • Documents treatments, procedures, and patient education according to Orlando Health and department specific policies.
  • Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
  • Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
  • Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider
  • Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.
  • Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

  • Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
  • Participates in Quality Assurance and Quality Indicator activities as assigned.
  • Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
  • Practices the efficient use of supplies.
  • Assists business office as needed with reception, scheduling, and discharge of patients.

Education/Training

  • High school graduate or equivalent.
  • Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required

 

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.

Florida Medical Clinic Orlando Health is a drug-free workplace and maintains a policy in which new hires will be required to submit to pre-employment drug testing. This policy is intended to comply with applicable laws regarding drug testing and any privacy rights.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Assistant - Internal Medicine, Florida Medical Clinic

If you're looking for an exciting opportunity as a Medical Assistant with Florida Medical Clinic in Zephyrhills, FL, you're in the right place! This role is all about providing excellent patient care under the guidance of compassionate physicians and Advanced Practice Providers in our Internal Medicine department. You will be an integral part of our team, supporting the clinical functions that keep our operations running smoothly. Your day will involve interacting with patients and their families, gathering important health data, and preparing them for examinations. As a Medical Assistant, you'll assist during procedures and ensure that all relevant documentation adheres to Orlando Health's standard policies. We pride ourselves on our commitment to effective communication, so you'll also assist in scheduling specialty consultations and helping patients navigate their care journey. We believe in promoting safety and compliance, maintaining high standards for infection control and patient care. Training and a high school diploma are required, along with the skills to demonstrate competency in specific clinical tasks. At Florida Medical Clinic, we value diversity and unity among our team members, fostering a welcoming environment for everyone. If you're ready to make a difference in healthcare with us, then we want to hear from you!

Frequently Asked Questions (FAQs) for Medical Assistant - Internal Medicine Role at Florida Medical Clinic
What responsibilities does the Medical Assistant at Florida Medical Clinic entail?

The Medical Assistant at Florida Medical Clinic is responsible for various tasks including patient care, assisting in examinations, gathering patient data, documenting treatments, and ensuring compliance with Orlando Health policies. You'll play a vital role in supporting both patients and healthcare providers within the Internal Medicine department.

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What qualifications are needed to become a Medical Assistant at Florida Medical Clinic?

To qualify as a Medical Assistant at Florida Medical Clinic, candidates must have a high school diploma or equivalent and have successfully completed Medical Assistant training from an approved technical school. Verifiable experience in a patient care setting may also be considered.

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How does Florida Medical Clinic support teamwork among its Medical Assistants?

At Florida Medical Clinic, collaboration is key! Medical Assistants work closely with administrative and operations staff, enhancing teamwork which contributes significantly to patient satisfaction and efficient workflow. We foster an inclusive environment where everyone’s ideas and perspectives are welcomed.

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What kind of training will I receive as a Medical Assistant at Florida Medical Clinic?

As a Medical Assistant, you will receive extensive training specific to our practices and procedures at Florida Medical Clinic. Our emphasis on continuous learning also includes participation in Quality Assurance activities to ensure you stay updated on healthcare trends and standards.

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What makes Florida Medical Clinic a great place to work for a Medical Assistant?

Florida Medical Clinic stands out due to its commitment to both employees and patients, promoting a diverse and inclusive workplace. We value your individuality and support your professional growth as a Medical Assistant, ensuring that you feel both valued and empowered in your role.

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Common Interview Questions for Medical Assistant - Internal Medicine
What do you consider your greatest strength as a Medical Assistant?

Highlight a specific skill such as communication or clinical proficiency that directly impacts patient care. Provide examples of how this strength has helped you in previous positions, showcasing your ability to contribute positively to the team.

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How do you handle difficult patients or family members?

Discuss your approach to conflict resolution, emphasizing empathy, active listening, and maintaining professionalism under stress. Provide a real-life example where you successfully managed a challenging interaction.

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What experience do you have with electronic medical records?

Mention any specific systems you have worked with and detail your proficiency in entering patient data. It’s helpful to explain how you ensure accuracy and maintain confidentiality while handling sensitive information.

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Can you describe a time when you had to multitask effectively?

Share a specific example that illustrates your ability to prioritize tasks in a fast-paced environment. Highlight your time management skills, especially in relation to patient care and administrative duties as a Medical Assistant.

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What steps do you take to ensure patient confidentiality?

Emphasize your understanding of HIPAA regulations and your commitment to maintaining privacy. Discuss your actual practices to protect patient information in a clinical setting, showcasing your professionalism.

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How do you stay updated with changes in medical practices and technologies?

Discuss your strategies for continued education, such as attending workshops, following relevant medical publications, or being part of professional organizations. This showcases your commitment to lifelong learning and adaptability as a Medical Assistant.

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What role do you think a Medical Assistant plays in a patient’s healthcare experience?

Articulate the importance of the Medical Assistant in bridging the gap between the physician and the patient. Highlight how you can positively impact patient satisfaction and care outcomes through excellent communication and support.

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Why are you interested in working at Florida Medical Clinic?

Share your alignment with the clinic's values, such as inclusivity and patient-centered care. Highlight why working at Florida Medical Clinic is appealing and how your personal values resonate with their mission.

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How do you handle stress in a busy clinic environment?

Provide strategies you use to manage stress, such as prioritizing tasks, using organizational tools, and practicing self-care techniques. Stress management is key in healthcare settings, and demonstrating your coping strategies showcases your wisdom.

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What can you bring to the Medical Assistant role at Florida Medical Clinic?

Articulate your unique skills, experiences, and perspectives that you believe make you fit for the Medical Assistant role. Tailor your response to emphasize how these can enhance patient care and contribute to the clinic’s team dynamic.

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Florida Medical Clinic, headquartered in Zephyrhills, Florida, is a multi-specialty clinic that merges primary care physicians and multi-specialty physicians.

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Full-time, on-site
DATE POSTED
March 25, 2025

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