Senior Representative, Settlement Support

As a Senior Representative, Settlement Support at Fidelity, your primary responsibilities include monitoring Mutual Fund Corporate Actions and Distribution events while conducting detailed analyses to identify trends. You will also assist in systems testing related to new business functionalities, handle problem resolution, and perform research on complex issues surrounding corporate actions and dividends.

To qualify for the Senior Representative, Settlement Support position at Fidelity, candidates should have 2-5 years of experience in Mutual Fund operations. Candidates must demonstrate strong analytical skills, proficiency in Microsoft Excel, and the ability to collaborate effectively across teams. Problem-solving expertise and decision-making abilities are also essential for this role.

At Fidelity, a Senior Representative, Settlement Support has various career growth opportunities. You can enhance your expertise, potentially become a functional subject matter expert (SME) in Non-Fidelity Fund processing, and contribute to system developments that create efficiency. Fidelity also provides educational assistance and resources to empower your career advancement.

Fidelity promotes a healthy work-life balance through a hybrid work model that combines onsite and remote work. Most hybrid roles require employees to work onsite every other week, allowing flexibility while ensuring strong collaboration and synergy within teams.

The compensation package for a Senior Representative, Settlement Support at Fidelity includes a competitive base salary ranging from $39,000 to $61,000 per year, depending on experience and job responsibilities. Additionally, Fidelity offers a comprehensive benefits package that includes health care coverage, retirement savings options, generous paid time off, educational assistance, and more.

When answering this question, highlight specific roles you've held and tasks you've completed related to Mutual Fund operations. Discuss any relevant technologies you’ve used and how you contributed to efficiencies in your previous positions.

Demonstrate your structured approach to problem-solving. Share an example where you faced a challenging issue related to corporate actions and explain the steps you took to resolve it, emphasizing your analytical skills.

Discuss various methodologies you've applied during your analysis, such as comparing historical data or applying statistical methods. Providing specific examples of trends that led to actionable insights will illustrate your analytical capabilities.

Be ready to discuss specific Excel functions you are comfortable with, such as pivot tables, VLOOKUP, or complex formulas. Also, consider mentioning how you've used Excel to analyze data effectively in your recent roles.

Identify key challenges such as managing multiple deadlines, regulatory changes, and how to ensure accurate processing of corporate actions while maintaining compliance. Provide your strategies for overcoming these challenges.

Explain your preferred method for prioritizing tasks that may include project management tools or specific frameworks. Illustrate with examples of how you organized your workflow to meet deadlines and enhance efficiency.

Discuss how system testing contributes to successful operations by ensuring that enhancements function as intended. Share an example where your testing efforts improved the settlement process or prevented potential issues.

Share an instance in which your effective collaboration led to improved outcomes, emphasizing communication skills and teamwork. Mention specific projects or initiatives where this was critical.

Stay informed on industry developments and share current trends, such as regulatory changes or technological advancements in financial services. Your understanding will reflect your engagement with the industry and foresight.

Provide examples of how you've successfully managed stress in previous jobs. Discuss techniques such as time management, communication, or seeking assistance when necessary, demonstrating that you remain composed under pressure.