Surgery Operations Manager

As a Surgery Operations Manager at Schwarzman Animal Medical Center, your main responsibilities include managing the workflow of the surgery department, optimizing operating room scheduling, and ensuring efficient block time utilization. You will collaborate with various team members, including the LVT Senior Director of Peri-operative Services and surgery team leaders, to streamline surgical processes and maintain high standards of patient care.

To qualify for the Surgery Operations Manager role at Schwarzman Animal Medical Center, candidates must hold a current NYS Veterinary Technician license and have a minimum of five years of experience as a Licensed Veterinary Technician (LVT). Strong knowledge of surgical procedures, equipment, and patient scheduling, along with leadership experience, is essential for this position.

The Surgery Operations Manager plays a crucial role in communication at Schwarzman Animal Medical Center by acting as the key liaison between the surgery staff and other departments. You will facilitate clear communication regarding surgical scheduling, workflow changes, and equipment needs, ensuring that all team members are informed and equipped to provide excellent patient care.

During surgical procedures, the Surgery Operations Manager offers vital support by coordinating the availability of necessary equipment, managing schedules, and overseeing the flow of patients through pre-operative and recovery stages. You will also assist with anesthesia support when needed and ensure that all protocols are followed to maintain the highest safety standards.

Surgery Operations Managers at Schwarzman Animal Medical Center enjoy a competitive salary, a generous sign-on bonus, and comprehensive benefits including health insurance, paid time off, and a retirement plan with employer contributions. Additionally, employees may have access to housing assistance and opportunities for ongoing education and professional development.

In response to this question, highlight your hands-on experience in managing surgical schedules, any specific tools or software you've used, and how you ensured optimal utilization of operating room resources. Share examples of challenges you've faced and how you resolved them.

When answering this question, discuss your approach to conflict resolution, emphasizing your communication skills and ability to collaborate with different team members. Illustrate your answer with an example of a past experience when you successfully addressed scheduling conflicts.

Provide specific examples of strategies you have employed to enforce health and safety policies, such as conducting regular training sessions or audits. Highlight your understanding of infection control practices and how you’ve integrated these practices into daily operations.

Discuss qualities such as strong communication, empathy, decisiveness, organization, and the ability to motivate others. Use examples of how you've exhibited these qualities in your previous roles and the positive effect they had on your team.

Share your time management techniques, perhaps through the use of checklists or digital tools, and provide an example of how you've successfully prioritized tasks during high-pressure situations in the past.

Highlight your experience collaborating with multidisciplinary teams, showcasing your interpersonal skills and ability to respect different viewpoints while working towards a common goal of excellent patient care.

Explain your methods for coordinating with the sterile processing department and keeping track of instrument availability effectively. Mention any monitoring systems you have implemented to ensure preparations are completed promptly.

Provide examples of process improvements or innovations you have introduced that led to increased efficiency or enhanced patient care in the surgical department, illustrating your proactive approach toward continuous improvement.

Discuss your supportive role during surgeries, such as being available to resolve any issues that arise and how your background and experience allow you to be a valuable resource to your team.

Talk about your commitment to lifelong learning through attending workshops, reading professional journals, and collaborating with specialists. This shows your dedication to staying current and continuously enhancing your skills in veterinary medicine.