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Environmental Services Manager

Company Description

Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience.

Job Description

Are you looking for a company which you can elevate your career with? Forefront Healthcare is the company you can definitely advance with! We are a small privately-owned American company who have the best people to provide quality services to our end customer! Come and join a company that is growing and be part of our success!

We are looking for a motivated Environmental Services (EVS) Manager at a beautiful healthcare account in Mobile, AL.

Salary: $50,000-$60,000/yr

Shift: PM

WE HAVE AMAZING BENEFITS:   Benefits include: (Full-time employees eligible) **Medical Insurance, Dental Insurance, Life Insurance, Vision Insurance, 401(k) plan (retirement plan), PTO

Position Summary/Objective 

The EVS Manager is responsible for supporting the Director of Environmental Services in the overall success of the department by ensuring compliance with set standards within the facility in both housekeeping and laundry operations. 

The EVS Manager assists in providing overall planning to achieve operational and financial goals. The EVS Manager will hire, train and coach all staff in the EVS/Housekeeping and Laundry Department. The EVS Manager will actively participate in the onsite facility’s activities and have a clear understanding of the facility's goals and objectives. The EVS Manager also understands the Forefront contract and obligations within the agreement.

Position Type and Expected Hours of Work

This is a full-time leadership position. As an exempt position, the EVS Manager is expected to complete the hours reasonably required to maintain maximum production and complete position requirements. This position may require weekend work.

Essential Functions and Duties

  • Understands all Standard Operating Procedures for Housekeeping and Laundry operations.
  • Works in conjunction with the facility’s and Forefront Healthcare’s Infection Prevention program.
  • Train, monitor, evaluate, and act on performance in all housekeeping and laundry areas.
  • Assists in maintaining department records as required.
  • Assists Director with departmental budget and reports on budget performance.
  • Manage developmental projects independently, as required.
  • Maintains friendly, efficient, positive relationships with clinical departments, clients, department leadership and co,-workers.
  • Assists in the training of department employees in the performance of duties and assigns and coordinates the work of employees to promote an efficient operation. Ensures the implementation of all required employee training.
  • Assists the Director in effectively coordinating and administering department personnel policies and procedures in conjunction with selection, orientation, training, assignment and staffing, evaluation, competency evaluation, discipline, and discharging employees in compliance with applicable employment regulations.

General Responsibility as Required for Position

Responsible for acting in conformance with all facility and departmental policies and procedures including those relating to Human Resources, Code of Ethics and Business Conduct, Health and Safety regulations, Compliance requirements, Patient Rights, Confidentiality, and HIPAA. Responsible for acting in conformance with accrediting agency standards.

·       Attends department meetings as required.

·       Demonstrates accountability to accept responsibility for personal/professional growth and any required certification/licenses, if applicable.

·       Completes mandatory training and competencies annually.

Other Duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Job duties, tasks, responsibilities, and activities may change from time to time.

 

Qualifications

Education/Experience/Training

·       High School graduate or equivalent.

·       Minimum of 4 years of Environmental Services experience.

Qualifications:

   3  or more years of supervisory / management experience in a healthcare or hospitality setting, or relative role leading an hourly workforce.

·       Possesses excellent communication; verbal, listening, and written skills.

·       Able to work independently having exceptional time-management and organizational skills.

·       Must have a proactive-positive attitude with the ability to understand, adapt to and affect change.

·       Excellent customer-focused interpersonal skills with the ability to develop and maintain trusting relationships.

·       Demonstrate the ability to function effectively in a fluid, dynamic, and rapidly changing environment.

·       Numerical ability necessary to make various computations in keeping work records, and in recipe preparation.

·       Motor coordination and manual dexterity are required.

·       Willingness to perform routine, repetitive tasks with frequent interruptions.

·       Ability to read, understand, and follow directions, and work assignments. Able and willing to work flexible hours, such as during an emergency. Must be patient and tolerant toward staff, patients/residents, and family members.

Additional Information

AAP/EEO Statement:

Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Average salary estimate

$55000 / YEARLY (est.)
min
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$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Environmental Services Manager, Forefront Healthcare & Culinary Services

If you’re searching for a rewarding career in healthcare management, look no further than the Environmental Services Manager position at Forefront Healthcare in Mobile, AL! We’re passionate about enhancing the overall patient and resident experience through high-quality culinary and support services. As the Environmental Services Manager, you’ll play a crucial role in ensuring our housekeeping and laundry operations meet top-notch standards. You’ll be responsible for training, evaluating, and supporting a dedicated team while working closely with the Director of Environmental Services. Your efforts in maintaining cleanliness and safety in our beautiful healthcare account will not only reflect well on the facility but will elevate the level of care we provide. With a competitive salary ranging between $50,000 and $60,000 a year and an array of amazing benefits including medical and dental insurance, life insurance, and a 401(k), this full-time role offers not only a chance to grow your career but also a supportive workplace culture. You’ll also enjoy the autonomy to manage development projects and perform routine duties while effectively communicating with clinical departments and leadership. If you're ready to make a difference in people’s lives while advancing your career, apply now and become a part of our success story! Together, let’s elevate the standards of healthcare services!

Frequently Asked Questions (FAQs) for Environmental Services Manager Role at Forefront Healthcare & Culinary Services
What are the responsibilities of the Environmental Services Manager at Forefront Healthcare?

The Environmental Services Manager at Forefront Healthcare in Mobile, AL is responsible for overseeing the housekeeping and laundry operations. This role includes training and evaluating staff, ensuring compliance with infection prevention measures, managing budgets, and collaborating with clinical departments to maintain a clean and safe environment for patients and staff alike.

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What qualifications are needed for the Environmental Services Manager position at Forefront Healthcare?

To become the Environmental Services Manager at Forefront Healthcare, candidates should possess at least a high school diploma and a minimum of 4 years of Environmental Services experience. Supervisory experience in a healthcare or hospitality setting is crucial. Strong communication skills, proactive attitude, and the ability to manage a dynamic work environment are also essential.

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What benefits can Environmental Services Managers expect at Forefront Healthcare?

Environmental Services Managers at Forefront Healthcare enjoy comprehensive benefits including medical, dental, vision, life insurance, a robust 401(k) plan, and PTO. These benefits reflect our commitment to supporting our employees’ health and wellness as they strive for excellence in their roles.

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How does the Environmental Services Manager interact with other departments at Forefront Healthcare?

The Environmental Services Manager at Forefront Healthcare actively collaborates with clinical departments to ensure a high standard of cleanliness and quality service. Strong interpersonal skills are necessary to build trusting relationships and effectively coordinate efforts across departments, contributing to an outstanding patient experience.

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What does the training process look like for Environmental Services Managers at Forefront Healthcare?

At Forefront Healthcare, the training process for Environmental Services Managers involves comprehensive orientation regarding departmental policies, effective housekeeping practices, and training staff on various operational functions. Ongoing training ensures managers stay updated with the latest industry standards and maintain compliance with health and safety regulations.

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Common Interview Questions for Environmental Services Manager
Can you describe your experience managing a team in the environmental services sector?

In response to this question, emphasize your management style and how you've previously trained and motivated teams to achieve high performance standards. Share specific examples of how you handled challenges, delegated tasks effectively, and fostered a positive working environment in the environmental services department.

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How do you ensure compliance with infection control protocols in housekeeping?

Discuss your experience in implementing and monitoring infection control protocols within housekeeping operations. Explain how you educate your staff about these protocols and ensure that all cleaning procedures meet the regulatory standards to maintain safety in the healthcare environment.

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What strategies do you employ to manage departmental budgets?

When answering this question, illustrate how you’ve successfully monitored budgets in past positions, detailing any specific strategies such as cost analysis, resource allocation, and forecasting expenses, to ensure that the department operates within its financial means while still providing excellent service.

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How do you handle conflicts or performance issues among staff members?

Explain your approach to conflict resolution, emphasizing the importance of open communication and understanding the perspectives of all parties involved. Share examples of how you’ve effectively addressed performance issues, perhaps through coaching or conducting performance reviews.

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Can you describe a time when you implemented a new procedure or process in environmental services?

This is your opportunity to showcase your initiative and leadership. Outline the challenge you faced, the process you implemented, and the positive outcomes it had on the team or the facility's cleanliness and efficiency. Be specific about your role in leading this change.

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What motivates you to excel in your role as an Environmental Services Manager?

Share your passion for creating a clean and safe environment for patients and staff in a healthcare setting. Talk about how the impact of your work on patient experiences drives your dedication and motivates you to continuously improve and innovate in environmental services.

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How do you prioritize tasks during your day-to-day operations?

Discuss your approach to task prioritization, perhaps mentioning techniques like to-do lists, delegation, or team meetings to assess what needs immediate attention. Highlight your ability to remain flexible and adapt to changing demands while keeping the department running smoothly.

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What role does communication play in the Environmental Services Manager's position?

Communication is key to effective management. Explain how you facilitate open dialogues with your team, collaborate across departments, and maintain transparency with the staff regarding departmental goals, expectations, and operational changes.

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How do you stay informed about industry best practices in environmental services?

Emphasize your commitment to professional growth by mentioning specific industry publications, conferences, or training sessions you attend. Talk about how you leverage this knowledge to implement best practices within the housekeeping operations at Forefront Healthcare.

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What insights can you provide regarding employee training and development in environmental services?

Discuss your philosophy on training and development, highlighting the importance of continuous improvement for staff. Share examples of successful training programs you've implemented and how they improved team performance and service quality within the environmental services department.

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Forefront Healthcare is a privately held, American company prepared to serve nationwide. We prioritize the needs of our clients, not Wall Street. We are focused on exceptional customer service, utilizing the latest evidence-based practices and inn...

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Full-time, on-site
DATE POSTED
March 26, 2025

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