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Field Sales Executive (Chicago)

About Fresha


Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.


Fresha is used by 120,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date


The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC.


Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.


Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.


The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.


Role Overview


Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.


Reporting directly to the Head of Sales (North America), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development.


This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.


What you will be doing
  • KPIs - Consistently achieve sales targets
  • Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate)
  • Selling - Present, promote and sell products and services through product demos to prospective and existing partners
  • Sales Cycle - Managing the entire sales process from prospecting to close
  • Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives
  • Collaboration - Work closely with other departments to ensure a seamless partner experience
  • Market Trends - Provide feedback about ongoing trends in the industry
  • Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
  • Business Partnering - Serve as a lead point of contact for partners on all commercial activities

This list is not exhaustive and there may be other activities you are required to deliver. 

To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.


What we are looking for
  • Experience - Minimum 2 years of solid B2B sales with a track record of success
  • Industry - SaaS, online marketplaces, or payment platforms is highly desirable
  • Relationship Building - You are a true hunter and relationship builder
  • Organised - You can multitask, prioritise and manage time effectively
  • Curiosity - You are naturally curious and have a desire to continually grow and develop


Added bonus
  • Bi-lingual - Fluency in English and another language
  • Beauty & Wellness - Experience within the beauty and wellness industry

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.


Interview process
  • Screen Call - Video-call with a member from the Talent Team (30m)
  • Skills & Experience - Video/In-person interview with Head of Sales (North America) (45m)
  • Presentation - In-person interview with Chief Commercial Officer and Head of Sales (North America) (75m)

We aim to finalise the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.


Inclusive workforce


At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.


We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.


We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.


If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

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CEO of Fresha
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William Zeqiri
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Field Sales Executive (Chicago), Fresha

Fresha is searching for a proactive and driven Field Sales Executive in Chicago to join our dynamic team. As the leading marketplace platform for beauty and wellness, we boast over 120,000 businesses and 450,000 stylists worldwide, so you'll be diving into a thriving ecosystem. Your primary focus will be on driving new business development and achieving set KPIs while enjoying the flexibility of working from the office four days a week. You'll engage with decision-makers through various outreach methods and guide potential partners through our entire sales process. The role requires a minimum of two years of B2B sales experience, ideally within the SaaS or online marketplace arenas. If you're a naturally curious relationship builder who thrives in fast-paced settings and is ready to make a significant impact, Fresha can provide an exciting platform for you to showcase your skills. At Fresha, we believe in nurturing growth, so even if you don't meet every requirement, if you're passionate and eager to learn, we want to hear from you. Come be part of a culture that values diverse backgrounds and empowers individuals to contribute fully to our vision. Join us in Chicago, and let’s create amazing experiences for our partners together!

Frequently Asked Questions (FAQs) for Field Sales Executive (Chicago) Role at Fresha
What does a Field Sales Executive at Fresha do?

As a Field Sales Executive at Fresha, you'll engage in new business development, focusing on bringing in fresh partners to our marketplace. Your responsibilities include reaching out to key decision-makers, managing the entire sales cycle from prospect to close, and collaborating with other departments to enhance partner experiences.

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What qualifications are needed for the Field Sales Executive position at Fresha?

Fresha requires a minimum of two years of solid B2B sales experience, preferably in SaaS, online marketplaces, or payment platforms. Your ability to build relationships and manage multiple tasks will be essential, as well as having a natural curiosity and desire for personal growth.

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How does the Field Sales Executive role fit into Fresha's overall business strategy?

The Field Sales Executive plays a crucial role in Fresha's business strategy by driving new partnerships and revenue opportunities. Your expertise and proactive approach will help us expand our reach within the beauty and wellness industry, ensuring that our solutions meet the diverse needs of partner businesses.

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What is the work environment like for a Field Sales Executive at Fresha?

At Fresha, the environment is collaborative and fast-paced. Employees work from the office four days a week, promoting face-to-face interactions and teamwork while also enjoying the option to work remotely one day a week. This unique approach fosters a supportive culture that values both collaboration and individual contributions.

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How does Fresha support the career growth of its Field Sales Executives?

Fresha is committed to supporting the professional development of Field Sales Executives through ongoing learning opportunities and a culture that values passion and potential. We encourage individuals to pursue growth and development, providing an environment where success is recognized and rewarded.

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Common Interview Questions for Field Sales Executive (Chicago)
Can you describe your experience with B2B sales as a Field Sales Executive?

When discussing your B2B sales experience, focus on specific metrics you're proud of, such as sales targets met, new clients acquired, or successful partnerships established. Use the STAR method (Situation, Task, Action, Result) to structure your response, demonstrating your strategic approach to closing deals.

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How do you prioritize your sales leads as a Field Sales Executive?

Explain your lead prioritization process, including the use of CRM systems to track interactions and the criteria you use to evaluate leads. Share examples of how you've effectively managed your time to contact high-potential leads promptly and ensure no opportunity is overlooked.

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What strategies do you use to build relationships with key decision-makers?

Discuss the importance of personalizing your outreach. Share specific strategies you've employed to understand a client's needs, such as research or networking, and give examples of how building rapport has led to successful partnerships.

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How do you handle objections from potential partners?

Provide a structured approach to handling objections, emphasizing active listening and empathy. Share examples of objections you've faced and how you effectively addressed them to reassure the client and clarify the value of your solutions.

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Can you give an example of how you've closed a challenging sale?

Use the STAR method to share a specific story about a challenging sale. Describe the situation, the difficulties you faced, the actions you took to overcome them, and the successful result. Focus on your problem-solving skills and persistence.

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What role do market trends play in your sales strategy?

Discuss how you stay informed about market trends and how that knowledge informs your sales tactics. Explain how incorporating market insights can help tailor your pitches to address prospective partners' specific needs, showing your strategic thinking.

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How do you ensure you meet your sales targets as a Field Sales Executive?

Outline your methods for setting daily, weekly, and monthly sales goals, as well as tracking your progress. Highlight any sales methodologies you follow and the importance of self-discipline and accountability in achieving targets.

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How do you collaborate with other departments at Fresha?

Explain the importance of communication and collaboration in your previous roles. Share examples of how you've partnered with marketing, customer service, or product teams to enhance the sales process and improve the partner experience.

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What motivates you to succeed as a Field Sales Executive?

Share personal motivations, such as achieving sales targets, the thrill of closing deals, or the satisfaction of helping businesses grow. Discuss how these motivations encourage you to continue developing professionally and personally.

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What do you know about Fresha and its services?

Demonstrate your knowledge by discussing Fresha's ecosystem, its marketplace, and the value it provides to beauty and wellness businesses. Reflect on how this understanding shapes the way you approach sales conversations and tailor pitches.

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Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide. Fresha is used by 70,000+ businesses and 300,000+ professionals worldwide, processing over 20mil appointments per mon...

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BENEFITS & PERKS
Paid Holidays
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Full-time, hybrid
DATE POSTED
April 14, 2025

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