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Talent Program Manager

Who We Are

Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we’ve been in the trenches. Over the last 9 years, we’ve dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we’ve innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we’ve had parents’ backs as they navigate the parts of parenthood you don’t usually see on the ’gram with honest and raw messaging to provide the answers to questions they didn’t even know they had. And, we’re just getting started.

How You Will Make an Impact

Frida is seeking a talented and experienced Talent Program Manager to join our team and nurture our employees' growth, ensuring that they have the skills and knowledge they need to excel in their roles and prepare for future leadership positions. You will play an important role in attracting and retaining talent and fostering long-term engagement. This role requires strong communication and project management skills, as you will work closely with cross-functional teams and stakeholders to drive initiatives that align with our business objectives. 

Responsibilities to include:

Talent Management

  • Manage and oversee our Performance Management process, materials, systems, and reporting
  • Support the development of high-potential employees to grow and become leaders within the Frida organization 
  • Manage the process of creating and maintaining Developmental Action Plans for all levels within the organization
  • Serve as the subject matter expert for Frida’s people management platform

Onboarding & People Experience

  • Support talent acquisition efforts by creating outstanding experiences for candidates and internal partners
  • Partner with the Sr. HR Manager to facilitate the new hire onboarding process
  • Assist with the execution of People Experience programs that are centered around retention, growth, and development
  • Act as an advocate for enhancements within the onboarding process, constantly seeking ways to improve and make it better

Employer Branding & Marketing

  • Partner alongside the marketing team to manage the Frida company page on LinkedIn
  • Work alongside the E-commerce manager to continuously update the Frida careers page, ensuring a hub of important information for prospective employees 
  • Manage recruiting and rating outlets including Glassdoor, Indeed, etc., and oversee the ongoing review process
  • Make annual recommendations for which employer branding initiatives Frida should participate in

What You Will Need

  • Bachelor's degree in Human Resources, Organizational Development, or a related field
  • Minimum of 2+ years experience in learning and development, preferably in a fast-paced environment and 5+ years of work experience
  • Proven experience designing and delivering a variety of performance management programs and development tools
  • Strong knowledge of Microsoft Office, including Word, Excel, and PowerPoint
  • Excellent written and verbal communication skills
  • Experience delivering messages that are engaging and use creative communication tactics and media
  • Ability to maintain confidential information; responsive to the needs of internal and external constituencies, establishing effective working relationships and responding with a sense of urgency to specific audiences; customer focused
  • Ability to build relationships and collaborate with cross-functional teams
  • Strong project management and organizational skills
  • Proficiency in people management systems and other training software

Who You Will Work With

Frida is an organization that values collaboration and community. As the Talent Program Manager, you will work closely with all teams across the organization. 

Our Ways of Working

Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.

Why You Will Love Working at Frida

  • Robust health benefits including:
    • Comprehensive medical, vision, and dental plans
    • Employer paid life insurance
    • Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability 
    • FSA & HSA
  • 401k matching up to 4% with immediate vesting.
  • Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
  • Flexible paid pregnancy and parental leave.
  • Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
  • Dog friendly office - feel free to bring your best buddy with you to work! 
  • Learning & development opportunities for professional and personal growth
  • Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
  • Exclusive employee product discounts.

Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy: https://frida.com/pages/fridababy-job-applicant-privacy-policy

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Talent Program Manager, Frida

Are you ready to make a real difference in the world of parenting? If so, Frida would love to have you join our team as a Talent Program Manager! Here at Frida, we’re not just about products; we’re about supporting parents and making their journey through parenthood a little easier. As the Talent Program Manager, you will be at the heart of our mission, helping to cultivate and nurture our incredible team. Your role will involve developing tailored programs that enhance employee skills, empower future leaders, and drive engagement across our organization. With over 100 innovative products launched over the past nine years, your efforts in refining our performance management processes and contributing to a vibrant onboarding experience will shine a spotlight on how much we value our team. Picture yourself collaborating with creative minds throughout Frida to strengthen our employer branding and ensure candidates experience nothing short of excellence right from the start. Plus, with added perks like a dog-friendly office and flexible working options, we’re committed to ensuring you’re not only performing your best but loving your work-life balance too. If you’re passionate about personal growth, team development, and making an impact in the business while genuinely caring about the people you work with, Frida is where you belong!

Frequently Asked Questions (FAQs) for Talent Program Manager Role at Frida
What are the responsibilities of a Talent Program Manager at Frida?

As a Talent Program Manager at Frida, your responsibilities will include managing our Performance Management processes, supporting the development of high-potential employees, and facilitating onboarding experiences. You will oversee the creation of Developmental Action Plans and serve as the subject matter expert for our people management platform.

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What qualifications are necessary for a Talent Program Manager position at Frida?

To be considered for the Talent Program Manager role at Frida, you should have a Bachelor's degree in Human Resources or a related field, along with at least 2 years of experience in learning and development. Additionally, having at least 5 years of relevant work experience and strong project management skills will be vital for success in this position.

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How does Frida support employee growth and development?

Frida is dedicated to employee growth and development by crafting tailored programs that encourage continuous learning and advancement. As the Talent Program Manager, you'll play a vital role in facilitating professional development initiatives and ensuring that employees are equipped with the necessary skills to thrive within their roles.

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What benefits does Frida offer its Talent Program Manager?

Frida offers a comprehensive benefits package for the Talent Program Manager, including robust health benefits, a generous paid time off policy, flexible parental leave, weekly wellness programs, and learning opportunities. Employees also enjoy a dog-friendly office and significant discounts on Frida products.

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How does the Talent Program Manager collaborate with other teams at Frida?

Collaboration is key at Frida! The Talent Program Manager will work closely with various cross-functional teams, including marketing, e-commerce, and HR, to align talent strategies with business objectives and ensure a consistent and engaging candidate experience.

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Common Interview Questions for Talent Program Manager
Can you explain your experience with performance management processes?

In answering this question, be specific about the performance management systems you've used, any particular challenges you've faced, and how you overcame them. Describe how you've previously implemented, monitored, and improved these processes to foster employee growth.

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How do you handle conflicts within a team?

It's crucial to show your interpersonal skills. Discuss your approach to reaching a resolution, emphasizing active listening, empathy, and collaboration, and provide an example where you successfully mediated a conflict.

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What strategies would you use to enhance employee engagement?

Focus on specific programs or initiatives you've previously implemented or witnessed that significantly improved engagement. Explain how you would tailor your strategies to the unique culture at Frida, highlighting metrics or feedback you would utilize.

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How do you prioritize tasks and projects?

Discuss your time-management strategies, such as using project management tools or prioritizing tasks based on urgency and impact. Provide an example to showcase your ability to effectively manage competing priorities.

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Can you describe your experience with onboarding new employees?

Share your involvement in onboarding processes, emphasizing your role in creating positive experiences for new hires. Discuss any specific techniques you used to ensure a smooth transition, making sure to note the feedback you received from new employees.

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How do you stay current with talent management trends?

Highlight any industry blogs, webinars, or professional organizations you engage with to stay informed about the latest trends and best practices in talent management. Share how you have adapted or incorporated these insights into your work.

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What methods do you use to assess employee development needs?

Talk about any assessment methodologies or tools you've utilized to identify employee development needs. Be specific about how you've customized development plans based on these assessments.

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How would you promote Frida's employer branding?

Discuss your understanding of Frida’s brand and how you could leverage marketing strategies to enhance employer branding. Provide examples of campaigns or initiatives you would propose to make Frida the employer of choice.

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What role does communication play in talent management?

Emphasize the importance of open communication in ensuring alignment and fostering an engaged workplace. Share examples of your experiences in managing communication during challenging situations or changes within the organization.

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Why do you want to work at Frida as a Talent Program Manager?

In this response, connect your values and aspirations with Frida’s mission and culture. Talk about your enthusiasm for supporting parents through innovative products and how you envision contributing to the team.

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Fridababy is the brand that gets parents. That means you. We are not a lifestyle. Far from it. We are a solution-based brand. The 411 of parenting. The who-do-I-call-in-the-middle-of-the-night-cause-my-baby-won&s;t-stop-screaming brand.

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Full-time, hybrid
DATE POSTED
April 12, 2025

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