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Client Executive, LE/GE, GTS

Are you looking for a dynamic career with excellent advancement potential at a global market leader? If so, consider Gartner, the world's leading research and advisory company, serving C-suite leaders and their teams in 15,600+ distinct organizations in more than 100 countries. Gartner equips these leaders with the indispensable insights, advice and tools to achieve their mission-critical priorities and build the successful organizations of tomorrow.

 

Client Executives are solution-oriented individuals who help clients with their most important critical challenges. The Client Executive is a field sales role responsible for direct client contract value retention, as well as growth through contract expansion and the introduction of new products and services. The territory for this role includes specific major client accounts and carries a sales quota of $1 million+ of contract value. Gartner is a sales-driven organization, and the success of our account executives is the fuel that grows the company. #GartnerSales

What you’ll do:
 

  • Consult with C-level executives to develop and implement an effective, enterprise-wide strategy that improves the value delivered by Gartner’s products and services

  • Manage your accounts toward an outcome of increased customer happiness and increase in retention & account growth

  • Fulfill a quota responsibility of $1 million+ of contract value within a territory of major account sized client accounts

  • Handle forecast accuracy on a monthly/quarterly/annual basis

What you need:
 

  • 12-15 years of external experience with validated consultative sales, preferably in high-technology (services, software or hardware), with evidence of prior success

  • Proficiency in account planning and an understanding of territory management

  • The ability to prospect and run C-level and senior-level relationships within large organizations

  • Demonstrated intellect, drive, executive presence and sales acumen

  • Proven experience building excellent client relationships through offering beneficial, insightful and strategic insights into their businesses

  • Strong proficiency in computer skills

  • Excellent written and oral presentation skills

  • Knowledge of the full life cycle of the sales process, from prospecting to close

  • Bachelor’s degree preferred

#LI-AR4

#GTSsales

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 144,000 USD - 194,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:99328

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Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy


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Average salary estimate

$169000 / YEARLY (est.)
min
max
$144000K
$194000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Client Executive, LE/GE, GTS, Gartner

Are you ready to embark on an exciting journey with Gartner as a Client Executive in New City, New York? Gartner is the world's leading research and advisory company, dedicated to helping C-suite leaders in over 15,600 organizations navigate their most pressing challenges. As a Client Executive, you'll play a pivotal role in consulting with high-level executives to enhance the value of Gartner's innovative products and services. This isn’t just about hitting numbers; it’s about creating meaningful relationships that foster customer happiness and drive growth. With a quota responsibility of over $1 million in contract value, you’ll have the chance to showcase your sales prowess with major accounts. The ideal candidate will possess 12-15 years of consultative sales experience, preferably in high-tech sectors, and know the ins and outs of territory management. Demonstrating excellent communication skills and a knack for building relationships is key, as you'll be engaging with top-tier decision-makers. At Gartner, we believe in investing in our people, providing opportunities for professional growth and a culture of collaboration and inclusivity. Join us, and leverage your expertise to shape the future of organizations around the globe. Your passion and performance will drive your career to new heights, making a lasting impact on not just our clients but the entire industry. Let's thrive together!

Frequently Asked Questions (FAQs) for Client Executive, LE/GE, GTS Role at Gartner
What are the main responsibilities of a Client Executive at Gartner?

As a Client Executive at Gartner, your primary responsibilities include developing and implementing effective sales strategies for major client accounts, ensuring contract value retention, and driving account growth by expanding the use of Gartner's services. You'll consult with C-suite executives, manage accounts to enhance customer satisfaction, and maintain forecast accuracy. This is a crucial sales role that significantly contributes to the company’s growth and success.

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What qualifications do I need to become a Client Executive at Gartner?

To succeed as a Client Executive at Gartner, you should have 12-15 years of demonstrated experience in consultative sales, ideally in high-technology fields. Proficiency in account planning, strong communication skills, and a proven ability to foster relationships with senior-level contacts are essential. A Bachelor's degree is preferred but having successful sales experience and a consultative mindset is even more important.

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How does Gartner support the professional growth of its Client Executives?

Gartner is committed to the professional development of its associates. As a Client Executive, you will have access to a wealth of resources and continuous learning opportunities that can help to refine your sales techniques and leadership skills. Furthermore, the company's culture emphasizes collaboration, allowing you to learn from other successful team members and grow within an inclusive environment.

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What does the sales quota look like for a Client Executive at Gartner?

As a Client Executive at Gartner, you will be responsible for managing a sales quota of over $1 million in contract value. This involves working closely with major accounts and applying your sales expertise to meet and exceed your targets while contributing to the overall success of Gartner.

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What kind of work environment can a Client Executive at Gartner expect?

At Gartner, you can expect a dynamic and inclusive work environment that emphasizes collaboration and personal growth. The company provides a hybrid work model, allowing flexibility in how you work. With a supportive team and ample resources, Gartner fosters a stimulating atmosphere where you can thrive and make a meaningful impact.

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Common Interview Questions for Client Executive, LE/GE, GTS
Can you describe your consultative sales approach as a Client Executive?

When discussing your consultative sales approach, mention how you prioritize understanding the client's needs and challenges. Highlight examples of how you've built long-term relationships through insightful discussions that led to valuable solutions. Emphasize the importance of active listening and tailoring your strategies to each client's unique situation.

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How do you handle objections from clients in a sales meeting?

In your response, explain your strategy for addressing objections calmly and thoughtfully. Share an example of a time you successfully turned an objection into an opportunity by presenting additional insights or data that eased client concerns, highlighting your ability to communicate effectively and reinforce trust.

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What strategies do you use to manage a diverse portfolio of clients?

Discuss your organization and time management skills while detailing how you prioritize accounts based on potential value and specific needs. Share how you utilize CRM tools or other systems that aid in tracking progress and maintaining communication with each client, ensuring that all clients receive the attention they deserve.

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How would you contribute to improving client satisfaction as a Client Executive?

When answering this question, emphasize your commitment to understanding client goals and consistently delivering value. Talk about proactive strategies you use, such as regular check-ins, asking for feedback, and adapting solutions to meet evolving needs, solidifying your role as a trusted advisor rather than just a sales person.

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How do you maintain accurate sales forecasts?

Explain the importance of tracking sales data systematically and how you leverage past performance metrics and market trends to enhance your forecasting accuracy. Share examples of how diligence in reporting and analysis has led to better strategic decisions and resource allocations in your previous roles.

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Describe a situation where you had to collaborate with a team to achieve a sales goal.

In your response, provide a specific example of a successful project that required cross-functional collaboration. Highlight your role in facilitating communication between team members, brainstorming solutions, and the impact of working as a cohesive unit to meet the sales target.

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What experience do you have working with C-level executives?

Discuss your past engagements with C-level executives and the approach you take in these high-stakes meetings. Emphasize your understanding of their strategic priorities and your ability to create presentations that resonate with their business goals, showcasing your experience and confidence in handling these situations.

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What key performance indicators (KPIs) do you focus on as a Client Executive?

Identify several KPIs relevant to a Client Executive role, such as retention rates, account growth, customer satisfaction scores, and sales achievement against quotas. Provide examples of how you have successfully tracked and influenced these metrics in your previous positions to drive outcomes.

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Can you talk about a time you exceeded your sales quota?

When answering this question, narrate a specific achievement and the strategies you employed. Detail your comprehensive plan that included identifying key client needs, adjusting your approach, and working diligently to nurture relationships, ultimately leading to outstanding results.

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How do you approach territory management in your sales strategy?

Highlight your method for segmenting and analyzing your client base within your designated territory. Discuss strategies for prioritizing accounts based on various factors such as industry, potential for growth, and past performance, demonstrating your data-driven approach to territory management.

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Full-time, hybrid
DATE POSTED
April 4, 2025

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