Enterprise Infrastructure Engineer (Technical Focus)

As an Enterprise Infrastructure Engineer at Gemini, your key responsibilities will include building and maintaining our internal infrastructure using DevOps methodologies, automating workflows across SaaS platforms, and designing CI/CD pipelines to ensure smooth deployments. You'll collaborate with support teams, act as an escalation point for complex issues, and develop internal tools while leveraging Infrastructure as Code principles to enhance system reliability and efficiency.

To qualify as an Enterprise Infrastructure Engineer at Gemini, candidates should ideally possess a Bachelor’s degree in a technical field or 3-4 years of experience in a DevOps-focused IT role. Strong experience in managing macOS endpoints, familiarity with Infrastructure as Code tools like Terraform, and a solid understanding of AWS services and networking fundamentals are essential. Skills in CI/CD pipeline implementation and scripting languages like Python or Go are also critical for success in this role.

The work environment for an Enterprise Infrastructure Engineer at Gemini is fast-paced and dynamic, reflecting the innovative culture of a growing fintech company. Employees are encouraged to collaborate across teams and drive continuous improvement initiatives. The role also offers a hybrid work policy, balancing in-person collaboration for those near our NYC and Seattle offices with remote-first practices for others, allowing for flexibility and work-life balance.

An Enterprise Infrastructure Engineer at Gemini should be proficient in programming languages such as Python, Go, and Swift. Additionally, knowledge of scripting for automation and familiarity with REST APIs are crucial for developing custom tools and managing integrations across various platforms, which enhances operational efficiency.

Gemini offers a competitive compensation and benefits package for the Enterprise Infrastructure Engineer role, including a starting salary range of $120,000 to $168,000, depending on experience and location. The package also features a discretionary annual bonus, equity grants, comprehensive health plans, 401K with company matching, flexible time off, and paid parental leave, emphasizing our commitment to employee well-being.

When answering this question, emphasize your hands-on experience with tools like Terraform or Ansible. Discuss specific projects where you implemented Infrastructure as Code principles to automate infrastructure deployment, including any challenges faced and how you overcame them. Highlight the impact your work had on system reliability and efficiency.

Share your strategic approach to identifying repetitive tasks, whether through monitoring team feedback or analyzing workflows. Discuss your preferred tools and methods, such as scripting or leveraging CI/CD pipelines, and provide a real-world example where your automation efforts led to time savings or increased system consistency.

Explain the key best practices for managing macOS endpoints, such as using reliable MDM solutions like Jamf or Google MDM. Discuss how you ensure compliance with security policies, handle device inventory management, and automate updates and patch deployments. Use examples from past experiences to illustrate your effectiveness in maintaining a secure macOS environment.

Approach this question by detailing your understanding of CI/CD concepts and your hands-on experience with tools like GitHub Actions or Concourse. Walk through the steps you take to design, configure, and maintain CI/CD pipelines, emphasizing the benefits of automation on deployment speed and consistency. Highlight any previous successes in reducing deployment time through effective pipeline configuration.

Discuss your methods for ensuring system security, such as regular vulnerability assessments, implementing IAM best practices, and following security protocols for cloud services. Include how you monitor system reliability metrics and keep systems updated. Use specific examples to show your proactive approach to maintaining a secure and reliable infrastructure.

Outline your process for evaluating new technologies, including keeping up with industry trends, conducting proof-of-concept testing, and assessing how they can address operational pain points or improve efficiency. Share a specific instance where you adopted a new solution and how it positively impacted the team or project outcomes.

Elaborate on your communication strategies, such as regular meetings, using collaboration tools, and maintaining comprehensive documentation. Highlight your ability to explain technical concepts in layman's terms, ensuring clarity and alignment among engineering and non-engineering stakeholders, and offer a specific example of successful cross-team collaboration.

Prepare to discuss a few challenges, focusing on specific obstacles encountered while managing infrastructure or integration projects. Explain how you approached each situation, the solutions you implemented, and the lessons learned from overcoming those challenges — showcasing your ability to adapt and innovate under pressure.

In your answer, mention essential tools like Terraform, Ansible, and MDM solutions for endpoint management, as well as CI/CD tools for deployment automation. Discuss how each tool contributes to efficiency and effectiveness in your daily tasks, and perhaps share your experiences with a particular tool that significantly enhanced an aspect of your work.

Describe your approach to managing escalated issues, emphasizing thorough problem analysis, clear communication with the support team, and collaboration to understand the context of the issue. Highlight your method for finding solutions efficiently while documenting the process. If possible, share a specific example where your intervention led to a quick resolution.