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Social Media Specialist

Social Media SpecialistJob ID: 282616Location: Georgia College & State UnivFull/Part Time: Full TimeRegular/Temporary: RegularAbout UsGeorgia College & State University (GCSU) is the state'sdesignated public liberal arts university, where students learn theessential skills to compete in a fast-paced and technology-drivenglobal society. The university prepares students for successfulcareers, leadership in communities, problem solving and life-longlearning through personalized attention in a residential settingwith opportunities for a variety of transformational experiencesthrough its award-winning, high-impact practices. One of only threeselective universities within the University System of Georgia anda top 10 ranked public university in the Southeast, GCSU offersundergraduate degrees in more than 40 majors, 34 graduate programs,doctorates in education and nursing, professional certificates andcontinuing education programs.As a member of the prestigious Council of Public Liberal ArtsColleges (COPLAC), GCSU is committed to fostering a liberal artsenvironment that values academic preeminence, interdisciplinaryinquiry and an inclusive learning community. GCSU enjoys a strongreputation for academic excellence and nationally ranked programsaccording to US News & World Report, The Princeton Review andColleges of Distinction - among other ranking sources.Georgia College & State University takes great pride incombining the educational experience of a private liberal artscollege with the affordability of a public university. Faculty andstaff are dedicated to student engagement and experiential learningthrough high-impact practices such as internships, service- andcommunity-based learning, diversity, study abroad opportunities,mentored undergraduate research and a capstone project that fostersintellectual curiosity, reasoned inquiry and criticalthinking.The university's beautiful and historic campus is located downtownin Milledgeville, Georgia, a charming, diverse college town ofapproximately 19,000 residents in Central Georgia, and only 90miles southeast of Atlanta. Milledgeville is also the home of notedAmerican author and alumna, Flannery O'Connor, '45, and the collegecommunity enjoys many exciting literary arts programs at O'Connor'sformer home, Andalusia, now owned by the university. Milledgevilleis located on the banks of beautiful Lake Sinclair and Lake Oconee,allowing faculty, staff and students to take full advantage of theenvironmental and recreational benefits of being part of a lakecommunity. For cultural, educational and leisure opportunitiesbeyond Milledgeville - Macon and Atlanta are located within easydriving distances.Georgia College & State University is committed to protectingacademic freedom in addition to supporting the freedom ofexpression as outlined in the University System of Georgia'sFreedomof Expression and Academic Freedom policy and itsEthics Code of Conduct. For more information, visit us onlineat gcsu.edu.Job SummaryThe Social Media Specialist is responsible for generating contentand driving engagement across Georgia College & StateUniversity's social media platforms. This person will stay abreastof current industry best practices including researching platformalgorithms to maximize posting reach/impact, running A-B tests togain insights into the tastes of the university's online audience,experimenting with innovative posting forms and styles, andfocusing on visual storytelling to capture campus life, amplifystudent-success stories and create a memorable digital environmentfor all Bobcats (especially prospective students).ResponsibilitiesContent Generation - 50- Work with students, faculty and staff to conceptualize, createand share content that resonates with target audiences acrossmultiple social media platforms.- Think video-first, while also producing/editing graphics, photos,filters and typo-free captions that appeal to student-agedaudiences and their families.- Generate a wealth of creative content ideas to develop andmaintain posting schedules for each social platform that are guidedby data and industry research.- Ability to engage with students in person and online to capture avibrant sense of campus life and maintain a student-first mentalityin all that you do.- Aspire to elevate the reputation of Georgia College in all thatyou do.Best Practices - 25- Use data to guide all decision-making and be willing to quicklypivot to new and higher-impact posting styles and strategies toadapt to changes in the ever-evolving social media landscape.- Use follower/post data to measure success, guide strategies andexperiment with new techniques.- Conduct research on timely trends, emerging platforms and contentstrategies that can be incorporated into the content-creationmix.Collaboration - 20- Collaborate inside of the University Communications team tomaximize the reach of editorial content and amplify brand/marketingcampaigns, while also collaborating with partners outside of thedepartment to align campaigns with key enrollment, alumni andcampus initiatives.- Support the team on an on-call basis during emergencies andcrisis situations.- Maintain social media best practice guidelines and serve as acampus resource for other departments and offices that run socialmedia accounts to ensure compliance with policies, UniversitySystem of Georgia guidelines and accessibility standards.Other - 5Performs other related duties as assignedRequired QualificationsEducational RequirementsBachelor's degree with a major in marketing, communications,business, multimedia or related field.Other Required QualificationsThe ability to operate audio, video and lighting equipment tocapture raw images and footage in a variety of situations isessential.Employee must not only be technically proficient, but must havecreative expertise in all phases of the broadcast productionprocess.Employee must be able to work with a wide-variety of clients;students, faculty, staff, administrators, community members andhigh-level corporate personnel.The ability to self-manage projects with a tight productionschedule is highly valued.Required ExperienceThree to five years experience managing social accounts or digitalmarketing campaigns.Preferred QualificationsAdditional Preferred Qualifications- A passion for visual storytelling and a history of creatingengaging video/photo assets a huge plus.- Experience with editing software, graphic design and/or relatedapplications is a plus.Preferred Experience- Technically savvy and independently able to create interactiveassets (such as Snapchat filters).- Ability to think quickly and react to spontaneous opportunitiesto create compelling content.Required Documents to Attach• List of ReferencesRequired Documents to Attach• Please provide professional references• Please provide samples of your work in social mediaKnowledge, Skills, & AbilitiesABILITIESThis person should also be prepared to embed themselves in campuslife, attend events and interact comfortably with students tocapture candid moments while keeping a finger on the pulse ofwhat's most important to members of the Georgia College community.This person should be a strong writer, as well, a fantasticcollaborator, a forward-thinker and have a desire to be part of agrowing team that supports and encourages new ideas.KNOWLEDGESocial media is fun but also a powerful marketing tool, and theSocial Media Strategist should have a deep understanding of allcurrent platforms and their target demographics, as well as anappreciation for the importance of brand consistency, a passion fordata and a desire to tell stories in creative new ways. Those withexperience creating/producing video content will be given priorityconsideration.USG Core ValuesThe University System of Georgia is comprised of our 26institutions of higher education and learning as well as the SystemOffice. Our USG Statement of Core Values are Integrity, Excellence,Accountability, and Respect. These values serve as the foundationfor all that we do as an organization, and each USG communitymember is responsible for demonstrating and upholding thesestandards. More details on the USG Statement of Core Values andCode of Conduct are available in USG Board Policy 8.2.18.1.2 andcan be found on-line athttps://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in BoardPolicy 6.5 Freedom of Expression and Academic Freedom found on-lineat https://www.usg.edu/policymanual/section6/C2653.Equal Employment OpportunityGeorgia College & State University (GCSU) is committed to thefundamental principle of equal opportunity and equal treatment forevery prospective and current employee. No person shall, on thegrounds of race, color, sex (including pregnancy, sexualorientation, and gender identity), religion, national origin, age,disability, veteran status, or genetic information, be excludedfrom employment or participation in, be denied the benefits of, orotherwise be subjected to discrimination, under any program oractivity conducted by GCSU.Georgia College & State University is a national award-winninginstitution in areas of student success and achievement. It strivesto achieve excellence in the composition of its community,educational programs, university policies, research andscholarship, campus life, employment practices, extracurricularactivities, and community outreach. It is a priority of theuniversity to be a welcoming and inclusive environment so that itscampus culture will enhance the ability of its community members tosucceed in their endeavors, to be respected as individuals, and tofeel a sense of belonging.Other InformationThis is not a supervisory position.This position does not have any financial responsibilities.This position will not be required to drive.This role is considered a position of trust.This position does not require a purchasing card (P-Card).This position will not travel.Background Check• Criminal Background Check• Education VerificationTo apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=36000&JobOpeningId=282616&PostingSeq=1jeid-9cdad6aa9dc8614193512bcc61c35b47
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What You Should Know About Social Media Specialist, Georgia College & State University

Are you passionate about social media and connecting with a vibrant community? Georgia College & State University (GCSU) is on the hunt for a talented Social Media Specialist to join our dynamic team in Milledgeville, GA. In this exciting role, you will be the voice of our university on various platforms, generating engaging content that resonates with current and prospective students. You will have the opportunity to work closely with students, faculty, and staff to create compelling visuals and narratives that showcase campus life and student success stories. Your creativity will shine as you develop innovative content strategies, harness cutting-edge trends, and leverage data analysis to maximize engagement. You'll not only keep an eye on industry best practices but also experiment with new styles to keep our content fresh and engaging. We believe in collaboration, so you'll be working alongside our University Communications team to amplify brand campaigns and initiatives. If you have a knack for storytelling, a strong digital presence, and a desire to make a lasting impact on our community, we'd love to hear from you! Join us as we elevate Georgia College’s online presence and help shape the digital narrative of our welcoming campus environment.

Frequently Asked Questions (FAQs) for Social Media Specialist Role at Georgia College & State University
What are the main responsibilities of the Social Media Specialist at Georgia College & State University?

As a Social Media Specialist at Georgia College & State University, your primary responsibilities will include generating creative content for various social media platforms, focusing on visual storytelling, and engaging with the university's online audience. You'll be tasked with conceptualizing and sharing content that resonates with both current students and prospects, all while analyzing data to guide your strategies and make informed decisions.

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What qualifications are required for the Social Media Specialist position at Georgia College & State University?

To qualify for the Social Media Specialist role at Georgia College & State University, candidates should possess a bachelor's degree in marketing, communications, business, multimedia, or a related field, along with 3-5 years of experience managing social media accounts or digital marketing campaigns. A passion for visual storytelling and experience with graphic design or video editing software will be highly regarded.

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How does a Social Media Specialist support university campaigns at Georgia College & State University?

A Social Media Specialist at Georgia College & State University plays a critical role by collaborating with the University Communications team to amplify brand and marketing campaigns. This includes lining up messages with key enrollment initiatives and other significant events on campus, ensuring that social media content aligns with the university’s overall mission and goals.

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What is the importance of data analysis in the role of a Social Media Specialist at Georgia College & State University?

Data analysis is crucial for a Social Media Specialist at Georgia College & State University as it helps in understanding audience engagement and content performance. By analyzing follower data and engagement metrics, you will be able to tailor your content strategies, experiment with new techniques, and ultimately enhance the reach and impact of your social media efforts.

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What kind of content will the Social Media Specialist be creating for Georgia College & State University?

The Social Media Specialist will be responsible for creating a diverse range of content that highlights campus life, student achievements, and university events. This includes videos, graphics, engaging captions, and interactive posts designed to captivate both current and prospective students while fostering a sense of community among the Bobcats.

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Common Interview Questions for Social Media Specialist
What strategies do you use to create engaging social media content?

When asked about creating engaging social media content, you should focus on storytelling, visually appealing graphics, and audience insights. Discuss how you've previously used analytics to understand your audience's preferences, and emphasize the importance of keeping content fresh and relevant.

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Can you give examples of successful social media campaigns you've managed?

Prepare to share specific examples of past social media campaigns, detailing the creativity involved, strategic goals, engagement metrics, and lessons learned. Highlight what made these campaigns successful and how you adapted your strategies based on feedback or data.

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How do you stay up-to-date with current social media trends?

To answer this effectively, explain your methods for staying informed about social media trends, such as following industry leaders, participating in webinars, and tracking analytics. Emphasize your adaptability and eagerness to experiment with new trends that resonate with university audiences.

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What role does collaboration play in your work as a Social Media Specialist?

Address the significance of collaboration in your past roles. Describe how you’ve successfully collaborated with teams, ensuring that messaging is consistent across platforms, and provide examples of how teamwork has resulted in successful campaigns or projects.

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How do you handle negative feedback on social media?

Explain your approach to addressing negative feedback, emphasizing empathy, promptness, and professionalism. Discuss specific strategies you've employed to de-escalate situations and turn a negative experience into a positive one while protecting the university's reputation.

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What tools do you use for social media management?

Be ready to discuss various social media management tools you've used in the past, like Hootsuite or Buffer, and how they help you schedule posts, analyze performance, and manage multiple accounts efficiently. This shows your technical proficiency and organizational skills.

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How do you measure the success of a social media campaign?

Outline your metrics for success, such as engagement rates, reach, or conversion tracking. Explain how you set specific, measurable goals for every campaign and the importance of analyzing results to refine future strategies.

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What type of content do you consider most effective for student engagement?

Discuss various content types such as interactive posts, user-generated content, live streams, and visual storytelling through videos. Highlight your belief in the power of personalization to connect with students on a deeper level.

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How would you integrate university values into your social media content?

Talk about your commitment to reflecting the university's core values in all communications. Provide examples of how you would create content that promotes inclusivity, integrity, and respect while celebrating the achievements and diversity within the university community.

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What is your process for developing a content calendar?

Describe your approach to creating a content calendar that aligns with important university dates and campaigns. Mention how you involve collaboration with other departments, utilize analytics for content planning, and ensure consistent engagement with your audience.

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March 21, 2025

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