SYSTEMS & INSIGHTS DIRECTOR OF SOLUTIONS EXCELLENCE & USER EXPERIENCE

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

For over 30 years, Gilead has been a leading innovator in treating and preventing HIV, but this expertise is just a foundation for our ambitions. As we continue to expand our scope into new disease states and new markets, we are transforming how we manage Indirect Procurement.  We are redesigning our processes with a focus on simplification and user experience.  It’s our aspiration to partner with stakeholders across our organization to ensure they can focus on innovating new treatments for our patients.  We intend to do this by driving for results and value that have a meaningful impact, re-shaping our supplier strategies & relationships, and creating a diverse and inclusive culture where solution-oriented team players can thrive and grow exciting procurement careers.  We are excited about our transformation journey, designing a new Procurement Operating Model and forward-looking technology and strategic roadmaps, ultimately re-shaping our approach to Procurement.

The position of Director, GPO Systems & Insights Solution Excellence & User Experience is critical to drive the constant enhancement of Gilead’s Procurement function. Specifically, this position will be responsible for helping to lead the delivery of programs and projects associated with Gilead’s multi-year functional transformation – with an initial primary focus of championing implementation and success of the Global Buying Experience Program as well as improving overall user experience through process and solution excellence. This includes aligning project plan efforts, driving organizational readiness, change readiness and impact assessments, stakeholder and employee engagement, large-scale training, organizational performance analysis, and communication programs. This position will also be responsible for working closely with cross-functional stakeholders globally including Finance, Controllership, R&D, Commercial, IT, etc. and lead the various regions through change.

Location: Foster City, California

Responsibilities include but are not limited to:

• Solutions Excellence: Drive digital and technology transformation initiatives to enhance efficiency, transparency and cost-effectiveness.   Identify and implement innovative technology solutions, such as artificial intelligence, machine learning and automation, to streamline buying processes.  Develop and implement the multi-year digital roadmap for Global Procurement.    Collaborate with IT and other departments to ensure seamless technology adoption and alignment with business objectives.  

• Technology Integration & Operations: Oversee the integration and optimization of technology platforms, including ERP systems, procurement solutions and digital tools.  

• Stakeholder Engagement:  Build strong relationships with, and act as a strategic partner for leadership and operational teams to manage the overall execution of one or more programs and projects to meet goals and targeted results, applying leading change, risk and resource management practices.  Responsible for growing business partnerships and influencing senior management across the broader Company. 

• Project and Organizational Change Management:  Advance general departmental project management and change leadership & management discipline – including activity timelines, resource management, budgeting, and reporting.  Responsible for guiding stakeholder mapping, change readiness and impact assessment, in coordination with key P&L owners and Procurement Leadership Team.

• Process Design and Continuous Improvement:  Responsible for continuous improvements to performance metrics, programs/processes, and innovations to achieve higher levels of business impact. Responsible for end-to-end buying process improvement initiatives, which may include developing and executing strategies, change management and objectives to streamline processes and maximize efficiency. Performing process redesign including ‘quick win’ programs, process policy changes, and redesigning processes in support of technology programs

• Supplier Excellence:  Support the design and deployment of end-to-end supplier lifecycle processes including supplier risk assessment and onboarding, ongoing due diligence, and supplier offboarding.  Identify solutions to aide in the execution of supplier programs (i.e. enablement, relationship management, on-boarding, etc.) programs.

Skills, Knowledge and Experience Required:

• 10+ years of relevant experience - preferably with 3+ years in a program or change management role and 7+ years of source-to-pay experience

• An exceptional track record of applying procurement principles, concepts, best practices, and standards, along with in-depth knowledge of industry practices is required.

• In-depth knowledge of procurement technology platforms, including ERP systems, e-procurement solutions and digital tools.   Ability to manage technology integration projects, troubleshoot issues, and ensure alignment with business needs.   

• A track record of success leading and participating in cross-functional reengineering or process improvement efforts; including experience creating process diagrams, analyzing workflows, developing standard operating procedures, and reengineering business processes.

• Superior communication, presentation and change leadership & management skills are required.

• Knowledge and understanding of Six Sigma and Lean principles preferred.

• Exceptional experience working with and supporting multiple projects and teams simultaneously across a matrixed organization.

• Strong understanding of end-to-end supplier lifecycle processes including supplier risk assessment and onboarding, ongoing due diligence, and supplier offboarding

• Bachelor’s degree or higher; MBA preferred.

Gilead Core Values:

• Integrity (Doing What’s Right)

• Inclusion (Encouraging Diversity)

• Teamwork (Working Together)

• Excellence (Being Your Best)

• Accountability (Taking Personal Responsibility)

 

The salary range for this position is: $210,375.00 - $272,250.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.